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ororowear.com Reviews

4.3 Rating 763 Reviews
82 %
of reviewers recommend ororowear.com
4.3
Based on 763 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy

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Anonymous
Anonymous  // 01/01/2019
The vest arrived on time, fit and definitely works well. It would be nice if the price were lower and thus more affordable for multiple pieces.
Helpful Report
Posted 5 days ago
The garment feels very high-quality, but I did notice when I’m outside on cold & windy days I can feel the cold air on a spot or two of each arm of the sweatshirt along the seams. This really limits when the sweatshirt. Disappointed
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Posted 5 days ago
Perfection. Thin and light but the warmest best I’ve ever worn. Born and raised on a dairy farm. I would trust this vest out in the fields no problem!
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Posted 5 days ago
Ororo stood by their product and replaced my vest when it stopped working. I was/am impressed, and I love my Ororo gear!
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Posted 5 days ago
Ordering and shipping all done professionally.
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Posted 5 days ago
The jacket fit perfect and the customer service was amazing
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Posted 5 days ago
Wife is thrilled
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Posted 5 days ago
Great vest. Like the 3 levels of heat output. Quality material and looks good as well.
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Posted 5 days ago
Fit was great and heats well.
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Posted 5 days ago
The Heated Ski Jacket ticks all of the boxes. Stylish, waterproof, many useful pockets, a generous hood and high collar. Perfect for all ski conditions.
ororowear.com 5 star review on 17th February 2025 ororowear.com 5 star review on 17th February 2025 ororowear.com 5 star review on 17th February 2025
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Posted 5 days ago
Awesome. keeps me warm. I love my vest and I love finding sale items , I even got a zippered sweatshirt. Thanks
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Posted 5 days ago
Quality product. Solved a problem for me. I have Reynauds where my fingers turn purple when my core gets a chill. Surprised with how long the battery lasts.
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Posted 5 days ago
My wife and I are thrilled with our Ororo vests. Our daughter-in-law showed us hers. She's a night shift nurse at a hospital and her vest keeps her cozy warm at work. Our plan was to use these on our Alaska vacation, hikes and camping, but we find them on us all the time to keep away the cooler days and evenings at home. If you're reading this, buy one it's worth it!! Thanks for a great product! Dan
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Posted 5 days ago
I needed a new battery for an old ororo vest. Contacting customer service was easy. Harold (hopefully that's right)...was very helpful, explained about the proper battery and explained that it would be refundable if it did not work out. The battery came in a short time and works great!
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Posted 5 days ago
Long time customer of Ororo. Have a number of clothing pieces…. Stylish, excellent quality, and warm! Love them.
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Posted 5 days ago
Great quality and Customer service . Easy and prompt to exchange sizes.. had lots of compliments.
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Posted 5 days ago
Love the heated gloves and love the option of making them warmer with 2 layers vs 1. Excellent product! Love the gloves and the vest. They are making all of the difference in the world for getting me outside and hiking/walking the dogs early in the winter. Customer service was also exceptional when I had an issue with the first pair I bought. Seamless replacement.
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Posted 5 days ago
My return &shipping experience was very good! Shoutout to Vinnie. He was very helpful and pleasant to work with in my recent return. I love the product!
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Posted 5 days ago
First I ordered a women's vest but then discovered it did not have a battery pack. Then I ordered the battery Charged it overnight. It only heats up for 2 hours on a full charge Thinking of returning both the vest and battery pack Very disappointed
Helpful Report
Posted 5 days ago
Hi Grace, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.
Posted 5 days ago
Orono helped and resolved a shipment that said was delivered and wasn’t. They were very quick timely from answering emails and sending a replacement. Extremely satisfied and highly recommended the product and service
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Posted 6 days ago
ororowear.com is rated 4.3 based on 763 reviews