ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 14th March 2025

ororowear.com 5 star review on 15th February 2025

Yvette N

352

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an issue with my battery that was still under warranty. Within a few days I had a new battery. Great product and support very helpful. Thank you!”

Helpful Report

Posted 4 months ago

“Very pleased will check you out again in the future”

Helpful Report

Posted 4 months ago

“My wife bought a open box heated vest for me the beginning of November, unfortunately it already has stopped working.... 11/23/2024 I would not recommend purchasing a open box item from Ororo. The previous vest I had lasted 4-5 years, but this was purchased brand new. I was more than happy with that purchase.”

Helpful Report

Posted 4 months ago

Hi, Ryan. Thank you for your review. Our support team will reach out to you as soon as possible to assist you further.

Posted 4 months ago

“Got vest very quick shipping, was excited when it got here put it on and too small the vests are very small compared to nike adidas and footjoy shirts will be returning”

Helpful Report

Posted 4 months ago

“While we like the vest very much, the battery that came with it had obviously been used (scratched, box a mess, etc.) and would not charge. I needed this as a gift quickly and don't know exactly what to do now. Can you help?”

Helpful Report

Posted 4 months ago

Hi, Diane. Thank you for your review.We see our customer support team is already assisting you, and we’ll make sure to help you further.. Let us know if there's anything else.

Posted 4 months ago

“Thankful for making it easy to order and delivery was very fast. Thank you!!!”

Helpful Report

Posted 5 months ago

“after hearing a fellow passenger on a River Boat cruise extol the best fetures of the heated vests I ordered 2 for Christmas presents. I was gladto see that one model came in a Tall size.”

Helpful Report

Posted 5 months ago

“Pleased with ease of ordering and delivery.”

Helpful Report

Posted 5 months ago

“This is my second vest after I wore out the button on my first one after heavy use for the past 3 or 4 years. I like my new one even better. I love how warm it is, especially the pockets to keep my hands warm.”

Helpful Report

Posted 5 months ago

“I ordered wrong size and they got back to me fast and fixed it great customer service”

Helpful Report

Posted 5 months ago

“Seems true to size and warms up nicely.”

Helpful Report

Posted 5 months ago

“Paid $91 for the hunting vest. Haven't been able to try it out because the battery wasn't included with the vest. For $91 you woild think the battery would be included. The web site is very vague about the battery but it appears that it is included. Had to order the battery and charger for another $79 !!! Seems like a scam to me. The battery cost more than my recently purchased car battery. The vest looks nice but WAY overpriced at $170 so far.”

Helpful Report

Posted 5 months ago

Hi Bob, thank you for your review. Please understand that our product title clearly states that this vest is Apparel Only, so it will not come with a battery set. If you have any other questions, please feel free to reach out to support@ororowear.com. We’d be happy to assist you.

Posted 4 months ago

“I’ve received one of two orders placed the same day. Still waiting for the second delivery.”

Helpful Report

Posted 5 months ago

“Two of my children have these vests and rave about them. I was recently gifted one and then I bought my husband one for a gift event. We’re really excited to use them with the weather now getting colder!”

Helpful Report

Posted 5 months ago

“Very pleased with product and service”

Helpful Report

Posted 5 months ago

“Your customer service is excellent. I think her name was Marj she gave me the product I needed to buy, it was easy and very good service.”

Helpful Report

Posted 5 months ago

“Love my jacket!”

Helpful Report

Posted 5 months ago

“Durable and reliable”

Helpful Report

Posted 5 months ago

“We have bought my husband and our grandkids Ororo vests and jackets—-heated ones. And they love them!! What a gift for a golfer or fur watching sports or just being outdoors. Love the quality!!”

Helpful Report

Posted 5 months ago

“I was able to find exactly what I needed. A Battery for my Ororo Jacket. I placed my Order on Saturday the 16th. At that time the system said it would be 3 to 5 days for shipping. I recieved an e-mail that a Shipping label was created on the 18th for my item. It is now the 21st and the tracking number if checked though the shipping company, says that a shipping label has been created, the shipper is waiting to recieve the item. If I check the Status of the order on Ororo's website it still says "Your item will ship soon" and shows the tracking number that was generated for the item. It has been 6 days since placing the order and as far as I know my item is still sitting in Ororo's warehouse.”

Helpful Report

Posted 5 months ago

Hi Rune. Thank you for your review. Our support team will contact you shortly to assist you further. Rest assured, we are working to resolve this issue as quickly as possible. Thank you for your patience.

Posted 5 months ago

ororowear.com is rated 4.3 based on 996 reviews