ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the jacket is amazing. The jacket is warm without the heating. The jacket is a great motivator to walk my dog on very cold mornings. Personally I think the neck area is too hot, especially if you don't have a scarf or something protecting the neck area. I'd love/prefer the pockets to be warmer.”

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Posted 2 months ago

“I recieved their jacket for Christmas, though it was defective. I was able to exchange it without any problems. Their customer service was great! And their heated Jacket is A-mazing!!! Just need a backup battery! 😊”

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Posted 2 months ago

“Great product Keeps me warm in the winter months I absolutely love it”

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Posted 2 months ago

“I have both the heated vest and clocks. They're really comfortable and warm”

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Posted 2 months ago

“Comfortable, heats up quickly, and comfortable, appears well made. Low setting doesn't add much, battery does add some weight when putting on, but not that noticeble once wearing. Would be nice if the outside pockets had zippers to close.”

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Posted 2 months ago

“I love them, easy to use, good battery life and most importantly they keep my fingers comfortable”

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Posted 2 months ago

“Love it! Just the right amount of warmth.”

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Posted 2 months ago

“These gloves keep my hands warm. I just don’t like the split inside the gloves, very uncomfortable. I think one part of the glove is for the index finger and the other part is for the rest the fingers. Very awkward. I recommend them if the inside doesn’t bother you. I just need to get used to it.”

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Posted 2 months ago

“The gloves were very long behind the wrist which is annoying but okay. they're incredibly expensive & simply don't work. They give off the tinest bit of heat. Not worth the $$ . The quality material and construction are there just not the technology. Sorry to say. We returned them.”

Helpful Report

Posted 2 months ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 2 months ago

“This is my favorite vest and mittens. I have tried others and this is the best. Customer service is attentive and timely. I wear the vest and mittens for skiing and I also wear the vest around the house when I feel chilled. I have recommended both to many friends and strangers who see me wearing them.”

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Posted 2 months ago

“Ordered two vests as gifts for Christmas, had to exchange one for a different size. Process was very easy and then new product was delivered very quickly. And the owners of the vests LOVE them.”

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Posted 2 months ago

“I've been looking for a quality heated vest that is cut and styled for a woman for a few years. Everything coming out of West is cheap and cut for someone with no hips. Hooray”

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Posted 2 months ago

“The heated vest and blanket from Ororo have been tremendously helpful in keeping me warm for 2 winters. My children really knew what I needed for joint and muscle comfort when they chose these aforementioned under the Christmas tree! I sent one to a sister to help her through the chill of a basement apartment.”

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Posted 2 months ago

“Coat first true to size. Bought a larger one but had to exchange for my normal size. Quick and easy exchange. Fits great and keeps me warm.”

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Posted 2 months ago

“Bought this heated hoody and gloves for my wife .she predator hunts in michigan at night in the winter . She absolutely loves them . A real game changer. Thanks for a great and reasonably priced products.”

ororowear.com 5 star review on 8th February 2025

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Posted 2 months ago

“so I originally bought the jacket in a size small because I went off of their sizing guide and unless you want to wear the jacket with nothing else underneath the small fits. but even having a thin t-shirt on I had a hard time moving. Customer service is great. they exchanged my small for a medium and I love love love, love my new jacket! The battery works fantastic. it keeps me warm. when my hands go in the pocket it warms up my hands. I love the low medium in high settings. I will be purchasing the vest next! I am hoping the size the socks smaller because the reviews on the socks I hear run big so I'm hoping they fix that because after the vest I want to buy the heated socks! I love this jacket.”

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Posted 2 months ago

“Amazing,keep you warm and I would recommend Any one to buy it …. Fits perfect under neath your shirt and hoodie … what a great product”

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Posted 2 months ago

“Great product, can adjust warmth to activity and outside temps with good fit and looks. In addition the customer service was excellent. Had to return due to size being too large and could not have been easier.”

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Posted 2 months ago

“Love my new heated jacket! It’s so nice not to have to layer up, just put on the jacket and I’m good. The jacket is light weight and comfortable and keeps me very warm in cold weather. I live on a ranch and this jacket is now an essential part of my wardrobe. I will be purchasing a heated vest next! Jacket is well made and runs true to size.”

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Posted 2 months ago

“Four stars, but do read on for the why. First, thank you for a product that keeps these six decade old hands from being frozen while snow skiing. I used them inside new Hestra gloves and while I won't say my hands were toasty, they were warm enough for skiing in the intermountain west where I live, and where skiing temps this time of the year run from single digits to the mid twenties. For this I would recommend them with a few caveats. The days I've used them started around 5 degrees and warmed to around 15 in the afternoon, for context. The battery pack sits inside the wrist and while that doesn't impede a pole plant, it did mean the gauntlet on the outer glove was very stretched and not easily pulled over the outer layer and the battery pouch. Also, it meant that I unknowingly changed the temperature setting several times. I will watch more closely in the future to avoid closing the coat cuff on the selector button. Other than those two items, the liner performed acceptably. My suggestion to ORORO would be to offer a slimmer battery pack with a reduced life, I believe this would be accepted. These could be easily switched out mid-day and then recommend moving the temperature controller to the back of hand to improve accessibility and away from outer wear cuff closure. Nevertheless, I would recommend the ORORO heated glove liners to keep those cold clear days on the skiing calendar.”

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Posted 2 months ago

ororowear.com is rated 4.3 based on 996 reviews