ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th March 2025

ororowear.com 5 star review on 15th February 2025

Yvette N

352

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter wears this vest pretty much every day of winter in New England. It keeps her warm while she is at the barn and stays charged the whole time. Highly recommend for equestrians!”

Helpful Report

Posted 2 months ago

“Hadn’t got to wear yet. But family members have one and they love it”

Helpful Report

Posted 2 months ago

“This is my second purchase for vests. I don't like a collar so it was nice to find one that didn't have one. I would have preferred black, but it only came in grey. Please make those in black or navy. I'm in homes with no heat and the midwest winters can be freezing. It's great to turn on when I need it. I would suggest sizing up since the battery makes the waist fit much smaller.”

Helpful Report

Posted 2 months ago

“The best-heated vest ever !! The vest is extremely well made. The battery is high quality and lasts for a very long time.”

Helpful Report

Posted 2 months ago

“The battery in my vest lasted for only 13 months. I called for a replacement battery and was told it was under warranty for only 1 year. I had to buy a new one. I will never buy anything from ororo again. I do not recommend this company. Look elsewhere.”

Helpful Report

Posted 2 months ago

Hi SALVATORE, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our support team for further improvements. Please feel free to contract us if you need any other assistance.

Posted 2 months ago

“I absolutely love my Ororo heated vest. It is easy to use and charge. I love the 7 zones and 3 heat settings. I highly recommend it!”

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Posted 2 months ago

“I am disappointed with the fit and design of this vest. I ordered a S and exchnaged for an XS. Even the XS is TOO BIG! I am 5'2" , standard petiite body type. This vest is too long and will not fit under a shorter ski jacket. It hit too low on the hips. Also the battery back is poorly placed against the upper hip making it unconfortable. It should be around the back or in the mid waist area.”

Helpful Report

Posted 2 months ago

Hi Claudia, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 2 months ago

“Horrible seam quality. The first pair of pants pockets separated after the first washing. The pants were replaced, and the new pants lasted an entire 4 hours before the pockets developed holes. WORTST QUALITY EVER. OVERPRICED AND HORRIBLE”

Helpful Report

Posted 2 months ago

Hi Jeff, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 2 months ago

“Good customer service, helped make everything right. Thanks.”

Helpful Report

Posted 2 months ago

“Excellent coat. I’d been looking for a coat that would check all my. Idea, and I found it!”

Helpful Report

Posted 2 months ago

“Bought the original vest. Fantastic product. It was a bit pricey, but it was well worth it. Gives me the right amount of warmth weather I be running chores, working, driving in very cold weather, or even around the house so I can turn the heat down a bit. I love the Ororo vest.”

Helpful Report

Posted 2 months ago

“Bought a second battery for my Christmas present vest. Works great and provides all day heating of the vest.”

Helpful Report

Posted 2 months ago

“I have been very pleased with my Ororo vest. Great for working outdoors, very comfortable and warm! In 46-50 degree weather, the low setting was more than adequate. Runs true to size and fairly easy to maintain. While a bit on the pricey side, it certainly is a product that lines up to the expectations and other reviews.”

Helpful Report

Posted 2 months ago

“Everything I have ordered has been great”

Helpful Report

Posted 2 months ago

“Great style, heating elements work well. Great value.”

Helpful Report

Posted 2 months ago

“I was gifted an ororo vest last year by my children. The order I recently got was for an additional battery because the battery I got with the vest only lasts 6-7 hours. When I wear my vest, it is generally for a full day which could be 10-12 hours, so I felt I needed an additional battery. I love the vest.”

Helpful Report

Posted 2 months ago

“Purchased the Liner Gloves. Unfortunately they are too bulky. The battery is too big to get the sleeve of my jacket over the cuff. The gloves themselves are too thick to use - can't move the fingers easily to do tactical work.”

Helpful Report

Posted 2 months ago

Hi Deb, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 2 months ago

“The heat stays on even after turning the vest off. I have to unplug the battery in order for the heat to turn off”

Helpful Report

Posted 2 months ago

Hi Richard, thank you for your review. It is noticed that one of our customer service specialists is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 2 months ago

“Great customer service they took care of my needs immediately with my heated vest. Thank you very much.”

Helpful Report

Posted 2 months ago

“True to size, fits well, and keeps me warm. It's a little heavy and the very visible light up button on the chest is a little weird. The control button could be hidden in a pocket.”

Helpful Report

Posted 2 months ago

ororowear.com is rated 4.3 based on 996 reviews