ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 346 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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ororowear.com 5 star review on 10th January 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent purchase for my life style.”

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Posted 2 months ago

“I have yet to receive my battery!!!”

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Posted 2 months ago

Hi Albert, thank you for your review. Please don't worry, your package is in transit and we will keep following it.

Posted 2 months ago

“Battery arrived in a timely manner, but it will not charge. This is my second dud battery. SO FRUSTRATING. Tried several cords and plugs to rule out those as the problem. I've sent an email and am waiting for a reply because I need this charged and ready to go in 5 days.”

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Posted 2 months ago

Hi Stephanie, thank you for your review. It is noticed that one of our customer service specialists has replied to your email. Please don't worry, we will try our best to help you resolve this.

Posted 2 months ago

“Love the products. Well made and keeps me warm!”

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Posted 2 months ago

“Just great very professional”

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Posted 2 months ago

“Great product good service”

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Posted 2 months ago

“It would be nice if my order shipped or i got it in a decent time.”

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Posted 2 months ago

Hi Wesley, thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment for you. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 2 months ago

“Love my vest so much I ordered one for wife. Battery not included. Paid extra for it. No charge cord included. Disappointing.”

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Posted 2 months ago

“I love my new Ororo heated vest. It is eactly what I needed to keep me warm in my house on cold snowy Colorado days without raising the thermostat. I have wanted one for a long time and finally took the plunge. So very glad I did.”

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Posted 2 months ago

“The price was 179.00, with a discount. The discount was 119.00 for the jacket - my price did not reflect this amount. Can you make the adjustment. This was a gift for my daughter in law in NJ. Elaine Gibbons”

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Posted 2 months ago

“Easy transaction. Ordered a vest online and it was delivered within a week.”

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Posted 2 months ago

“I got a vest for my bday gift. Loved it so much I’m bought one jacket for myself and gifting some apparel to my family n friends”

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Posted 2 months ago

“Wifey loves her new heated vest. Have been going through the battery pack fast enough that we ordered another. Looking at other colors now. Was a great birthday gift!”

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Posted 2 months ago

“Big fan of your products I ordered the heated socks. Came with 2 batteries as a promotion. Received the batteries have not received the socks.”

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Posted 2 months ago

Hi Mark, thank you for your review. Please allow us to explain that your package has been shipped in two packages. The socks are in transit and will be delivered soon. We appreciate your understanding and patience in this matter. If you have any other questions, feel free to drop us a message at support@ororowear.com.

Posted 2 months ago

“it was easy to find what I needed”

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Posted 2 months ago

“I was amazed at how little the woman I spoke to knew about your products. She was completely ignorant about the batteries.”

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Posted 2 months ago

Hi Steven, I am sorry to know our phone service does not meet your expectations. If you have any questions about batteries, welcome to drop us email at support@ororowear.com. Our product specialist will try our best to assist you further.

Posted 2 months ago

“I ordered a med . and got a xs not happy”

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Posted 2 months ago

Hello James, thank you for your purchase. Upon checking, the vest you purchased is XS, not MED. So we sent the correct item. And our customer representative is helping with your exchange. If you need any further help, welcome to email us at support@ororowear.com.

Posted 2 months ago

“Very easy to navigate site”

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Posted 2 months ago

“ORORO produces highly effective products. My vest warms up my life to a new level of cold weather comfort. Gone are the chills and shivers. Their customer relations team is tops. I had an issue and ORORO resolved it quickly and completely. It is a good company with great products.”

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Posted 2 months ago

“Hard to review my purchase when I only got my sock batteries.”

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Posted 2 months ago

Hello Terri, thank you for your review, and we apologize for the unpleasant shopping experience. Please allow me to explain that the socks are shipped in a separate package. Our customer service representative has reached out to you and will provide more info. We will keep following up until all is set. We appreciate your understanding and patience in this matter.

Posted 2 months ago

ororowear.com is rated 4.2 based on 346 reviews