ororowear.com Reviews

Name: ororowear.com
Rating: 4.24

4.2 Rating 340 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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ororowear.com 5 star review on 24th November 2024

Charmaine T

ororowear.com 5 star review on 18th November 2024

Kathleen C

ororowear.com 5 star review on 12th November 2024

Elizabeth

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just great very professional”

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Posted 1 month ago

“Great product good service”

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Posted 1 month ago

“It would be nice if my order shipped or i got it in a decent time.”

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Posted 1 month ago

Hi Wesley, thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment for you. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 month ago

“Love my vest so much I ordered one for wife. Battery not included. Paid extra for it. No charge cord included. Disappointing.”

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Posted 1 month ago

“I love my new Ororo heated vest. It is eactly what I needed to keep me warm in my house on cold snowy Colorado days without raising the thermostat. I have wanted one for a long time and finally took the plunge. So very glad I did.”

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Posted 1 month ago

“The price was 179.00, with a discount. The discount was 119.00 for the jacket - my price did not reflect this amount. Can you make the adjustment. This was a gift for my daughter in law in NJ. Elaine Gibbons”

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Posted 1 month ago

“Easy transaction. Ordered a vest online and it was delivered within a week.”

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Posted 1 month ago

“I got a vest for my bday gift. Loved it so much I’m bought one jacket for myself and gifting some apparel to my family n friends”

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Posted 1 month ago

“Wifey loves her new heated vest. Have been going through the battery pack fast enough that we ordered another. Looking at other colors now. Was a great birthday gift!”

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Posted 1 month ago

“Big fan of your products I ordered the heated socks. Came with 2 batteries as a promotion. Received the batteries have not received the socks.”

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Posted 1 month ago

Hi Mark, thank you for your review. Please allow us to explain that your package has been shipped in two packages. The socks are in transit and will be delivered soon. We appreciate your understanding and patience in this matter. If you have any other questions, feel free to drop us a message at support@ororowear.com.

Posted 1 month ago

“it was easy to find what I needed”

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Posted 1 month ago

“I was amazed at how little the woman I spoke to knew about your products. She was completely ignorant about the batteries.”

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Posted 1 month ago

Hi Steven, I am sorry to know our phone service does not meet your expectations. If you have any questions about batteries, welcome to drop us email at support@ororowear.com. Our product specialist will try our best to assist you further.

Posted 1 month ago

“I ordered a med . and got a xs not happy”

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Posted 1 month ago

Hello James, thank you for your purchase. Upon checking, the vest you purchased is XS, not MED. So we sent the correct item. And our customer representative is helping with your exchange. If you need any further help, welcome to email us at support@ororowear.com.

Posted 1 month ago

“Very easy to navigate site”

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Posted 1 month ago

“ORORO produces highly effective products. My vest warms up my life to a new level of cold weather comfort. Gone are the chills and shivers. Their customer relations team is tops. I had an issue and ORORO resolved it quickly and completely. It is a good company with great products.”

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Posted 1 month ago

“Hard to review my purchase when I only got my sock batteries.”

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Posted 1 month ago

Hello Terri, thank you for your review, and we apologize for the unpleasant shopping experience. Please allow me to explain that the socks are shipped in a separate package. Our customer service representative has reached out to you and will provide more info. We will keep following up until all is set. We appreciate your understanding and patience in this matter.

Posted 1 month ago

“My order was delivered within four days of placing the order. The heated vest is fantastic.”

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Posted 1 month ago

“I'm going to Yellowstone in winter to do some photography. I needed the warming gloves as temps can get to -40! The flip up mittens will be perfect for when I need to work my camera! I also previously bought a vest for winter agility competitions with my dogs and my trip to Alaska.”

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Posted 1 month ago

“You guys are great I tell all my friends to buy from you I put it on a Facebook ad that sells other heated coats to buy yours because I can get into NFL stadiums with them Just wish I would of remember my coupon for free shipping Thanks for keeping me warm 😊”

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Posted 1 month ago

“Had to return a defective battery. Would have given five stars however I had to pay a $10 shipping fee for something that I did not cause.”

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Posted 1 month ago

ororowear.com is rated 4.2 based on 340 reviews