ororowear.com Reviews

Name: ororowear.com
Rating: 4.24

4.2 Rating 340 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality and look is great but the sizing is off. The medium is way too big for my frame even though that is what was recommended. :(”

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Posted 2 months ago

“Ororo is amazing from start to finish. From placing to the moment i have received my products this is a company that surpasses expectations. And the quality of every product I purchased is impeccable.”

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Posted 2 months ago

“We love your products and have ordered from you several times in the past. The only room for improvement on our end is consider having more ties to Alaska. It’s a pain to have things shipped to family in Pennsylvania and have them hold it until we come home because your company doesn’t ship to Alaska (arguably where people could use your products more).”

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Posted 2 months ago

Hi Jack, thank you for your review. We will forward your feedback to our team for improvements. And we can ship the package to Alaska at this time. If you need any further help, welcome to email us at ororowear@support.com.

Posted 2 months ago

“The jacket I purchased was a gift she loved it”

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Posted 2 months ago

“The customer service woman I dealt with was very very helpful and friendly.”

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Posted 2 months ago

“Very great service and very helpful. Very satisfied. Great products.👍👍”

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Posted 2 months ago

“With aged parents living in a state with cold winters, I love shopping for them on the Ororo site!”

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Posted 2 months ago

“Great Product but the heating coils keep breaking every two to three years. Because of that I now own two non-functional ones and one that works. I know they have a 3-year warranty, but who keeps receipts that long. It's almost like the heating system has planned obsolesents built in. I also recommend that the design would have an inside brest pocket. Again, great product, but the heating system needs to be more reliable. Keep your receipts.”

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Posted 2 months ago

Hi Edward, thank you for your review. I am sorry to know there is something wrong with your heating coils. To submit a warranty claim, you can just provide the order number. Our customer service representative will reach out to you soon to collect more information and provide further assistance.

Posted 2 months ago

“You just sent an email hours ago that you sent the jacket was on the way? What am I supposed to review?”

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Posted 2 months ago

Hi Laurie, thank you for your review. And I apologize for asking for a review before delivery. Our customer service representative has contacted you to collect more information and provide further assistance.

Posted 2 months ago

“They took care of a warranty issue promptly.”

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Posted 2 months ago

“Hard to navigate the website”

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Posted 2 months ago

Hi Marthina, I am sorry for the poor shopping experience. Thank you for your feedback and we will forward your feedback to our team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 2 months ago

“I as amazed at how quickly I received my jacket. I will recommend you to my friends.”

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Posted 2 months ago

“I haven't seen the product yet and I have been told it is a great product. My major issue is there are way way too many emails being sent to me. I just ordered some vests on Wednesday and I have received over a dozen emails. Just sending me a confirmation and then a shipment one is more than enough. I get more than enough emails so I don't need so many reminders.”

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Posted 2 months ago

“Got a fleece vest for both me and my wife. Very much like both but especially one for my wife who's always cold. Vests are easy to adjust and like the initial boost mode to get them warm. Using for walking the dog and going to dog competition events (agility and barn hunt), though my wife may well also use around the house during the winter. And a big shout out for their excellent customer support. One vest was just missing the USB charging cable and they were prompt is sending a new cable and charger, after first asking me if there was anything else missing, which was taking that extra step in service.”

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Posted 2 months ago

“I can't stop myself from buy every type of apparel. Now I got all my family and friends buying Ororo wear.”

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Posted 2 months ago

“Amazing company! All of the products are great!”

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Posted 2 months ago

“Quality looks fine. To warm to use it. I'm glad that I ordered it a size larger than I normally wear. Normally a 2x ordered a 3x and I would not want it any smaller.”

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Posted 2 months ago

“I love Ororo products!! I just purchased 2 vests and I have had a fleece jacket for 2 years. There was an issue with my address at check out and customer support promptly fixed the problem and shipped to the proper address.”

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Posted 3 months ago

“Scarf is very nice like all of our Ororo purchases.”

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Posted 3 months ago

“Life changing apparel. Quick shipping. High quality. I would recommend to everyone”

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Posted 3 months ago

ororowear.com is rated 4.2 based on 340 reviews