ororowear.com Reviews

Name: ororowear.com
Rating: 4.33

4.3 Rating 772 Reviews

82 %

of reviewers recommend ororowear.com

4.3

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 17th February 2025

Barb B

ororowear.com 5 star review on 15th February 2025

Yvette N

ororowear.com 5 star review on 12th February 2025

Vicki H

ororowear.com 5 star review on 10th February 2025

Robert H

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was sent a replacement battery and charging plug due to the extended period of time the new version of the battery was taking to charge. The replacement - 1 full use of battery took over 24 hours to get a full charge and 2nd full use of the battery again taking 24 hours to charge. Very dissatisfied with this product. It was supposed to have improved charging time.”

Helpful Report

Posted 1 week ago

Hi Jennifer, thank you for your review. It is noticed that our customer service specialist is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 week ago

“Gave to to my daughter at college as her roommates don't believe in turning up the heat in their apartment. She was using a heated blanket but it was a pain to carry up to her room at bedtime and back downstairs to use during the day. She absolutely LOVES this jacket and wears it all the time. Now she's toasty warm and can move freely from apartment to classes staying warm. And leaving the blanket on her bed means she's not climbing into a cold bed every night. I had gotten one of the quilted orono jackets for my mom as she's always cold and she wears it constantly. This fleece one for my daughter is a little thinner material, which works better for her. Very happy with both purchases!”

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Posted 1 week ago

“Already wrote a review of my experience with ORORO.”

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Posted 1 week ago

“customer service very responsive and helpful”

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Posted 1 week ago

“I wore my new Anchorage gloves for the first time today while skiing. They did not keep my hand from getting cold.”

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Posted 1 week ago

Hi Mark, thank you for your review. It is noticed that one of our customer service specialists is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 week ago

“Bought a vest for my husband and I for Christmas after a few friends recommended them. Love them so much and ended up getting my mother in law one who loves it as well!”

Helpful Report

Posted 1 week ago

“I received my heated vest as a Christmas gift, and although I liked the vest very much, the battery wouldn't charge. I called customer service and they promptly took care of the problem. Now that I have a battery that works, I absolutely love it! Ororo's customer service is excellent. I wouldn't hesitate to buy from them in the future.”

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Posted 1 week ago

“I am happy with the purchase of the heated jacket that I purchased recently. Thank you”

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Posted 1 week ago

“Nice color, makes my wife happy!”

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Posted 1 week ago

“Recently got the leather heated mittens. I don't have good circulation in my hands so they get cold very easily. These mittens keep my hands comfortable on very cold days. I wish the highest setting produced more heat to get me into the warm stage, rather than the comfortable stage. However overall, great quality and consistency.”

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Posted 1 week ago

“I bought these mittens because they’re heated, but as of now I have not had to even turn the heat on because there is warm as the best mittens on the market. They also have adjustable heating that keeps my hands just right not overheating it on the one occasion that I had to use them. They are soft, goat skin, and very nice looking. I have no complaints at all.”

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Posted 1 week ago

“This hand warmer works great! It's easy to get my hands in and out of and the inside of it is very plush. I've only had to use it for 1 hour at a time so after using it twice for 1 hour each the battery only went down by one dot. I would definitely recommend it to anyone who needs to be able to keep their hands warm but can't wear gloves. I work inside of and unheated terminal and the job i do can't really be done with gloves on.”

Helpful Report

Posted 1 week ago

“The initial attempt to solve my problem was too technical and complicated for me to execute. The second contact was helpful in setting up my purchasing the correct battery with a discount. Very professional and patient.”

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Posted 1 week ago

“first battery didn’t work. now new battery charges, got maybe a weeks worth of ise and now vest doesn’t take the charged battery. not worth it period. very disappointed for a $100 vest”

Helpful Report

Posted 1 week ago

Hi Pamela, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 week ago

“Had no trouble at all Botton on Coat was not working send me a new coat thank you very much for the great service”

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Posted 1 week ago

“The jacket is so well made. I worried about size and I measured and ordered the size that I fit in the chart. The size was perfect. The jacket is warm in its self and have had the heat on only briefly Perfect for what I wanted. Thanks for a wonferful Product”

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Posted 1 week ago

“Works great especially working outside in 0° weather.”

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Posted 1 week ago

“Can't get front heated panels to heat”

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Posted 1 week ago

Hi Shawn, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 week ago

“I works great!”

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Posted 1 week ago

“I had to call custumer service to get a question answered that was not eaily found on the website.”

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Posted 1 week ago

ororowear.com is rated 4.3 based on 772 reviews