ororowear.com Reviews

Name: ororowear.com
Rating: 4.30

4.3 Rating 996 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the Hunting Jacket, it keeps me warm and is light enough so it dosent interfere with me shouldering gun for the goose and duck shot. The vest is great for keeping warm while doing yard chores and walking the dogs.”

Helpful Report

Posted 2 months ago

“I bought this product for my GF. When I needed to change the size of the item, the return/exchange was super easy!! We live in Bozeman, Montana, where the weather is always chilly in winter. She loves the vest!! Now, she can "chill" without freezing!! The heated pockets are her fave! Thank you, Ororo!!!”

Helpful Report

Posted 2 months ago

“Bought these with hopes that they'd be awesome. They weren't. I returned them. First of all, their sizes are all wrong on the website. I normally wear an XL glove, but per the website, I should be a medium. I bought a large, but they were still too small. The glasgow liners are not the same as the pictures on the website. The finger pads are cheap glue on pads that I'm confident won't stay on for long.”

Helpful Report

Posted 2 months ago

Hi Daniel, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 2 months ago

“Love my vest! I’m husky instructor in Minnesota and it has kept me warm all season!”

Helpful Report

Posted 2 months ago

“wife loves the vest”

Helpful Report

Posted 2 months ago

“Buyer Beware! The construction, quality, and customer service of these products is terrible. After wearing this garment for ~1-2 times per week for the past 3.5 months, the seams have begun to unravel. When I reached out to customer service, I was told that the warranty doesn’t cover “wear and tear.” A seam unraveling in a new garment is not wear and tear.”

Helpful Report

Posted 2 months ago

Hi Katie, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 2 months ago

“Amazing, customer service.”

Helpful Report

Posted 2 months ago

“Love it! Repeat buyer!!”

Helpful Report

Posted 2 months ago

“Impressive communication system and very prompt service. Wife loves the vest.”

Helpful Report

Posted 2 months ago

“I love my Ororo vest! And the customer service is excellent… they definitely stand by their products. My vest stopped heating after two years and it was quickly replaced.”

Helpful Report

Posted 2 months ago

“Was taking a trip to Chicago and this jacket was perfect!! Size was just right and still had a little room for a sweater underneath”

Helpful Report

Posted 2 months ago

“Love the vest but it doesn’t seem to be as warm as my original black down vest ?”

Helpful Report

Posted 2 months ago

“I love my Ororo stuff! I’ve had my vest for, I think, 4 years now and works just as good. I have purchased or have received as gifts, many more items and I love them all. Customer service was outstanding as well.”

Helpful Report

Posted 2 months ago

“Love the product.”

Helpful Report

Posted 2 months ago

“My girlfriend bought me an Ororo jacket for Christmas this year. I love it! I live in Minnesota and we get some of the coldest weather around. I wear my jacket for removing snow to going grocery shopping. I would highly recommend this product to anyone.”

Helpful Report

Posted 2 months ago

“I purchased the Parker jacket and when o received it the battery would not hold a charge so I videoed it plugged in and they send me a replacement which still does not hold a charge. I would not recommend this brand when there are so many others that work”

Helpful Report

Posted 2 months ago

Hi Robin, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 2 months ago

“Ororo definitely came through. I ordered a heated sweater and the first one that was ‘delivered’, I did not receive. As frustrated as I was.. after speaking with customer service they generously sent out another package in which I did receive. The sweater itself is comfy and did justice for my husband who worked outdoors.”

Helpful Report

Posted 2 months ago

“Great Service and great prices”

Helpful Report

Posted 2 months ago

“we love our vests.”

Helpful Report

Posted 2 months ago

“I apologize but I cannot write a review. The product I brought I sent to my brother and he retunred it as he did not wish it. I acquired your name from I man I worked with. What I can say was that it was very easy dealing with you on the return. I sent you an email about the item. Shortly after I received the return info. My brother put the item in the mail. The next day I received an acknowledgement that you had received it and the following day you informed me it had been credited to my account. Thank you! If I ever have a reason to buy this product again ororo will be teh company I go to.”

Helpful Report

Posted 2 months ago

ororowear.com is rated 4.3 based on 996 reviews