Orranje Performance Ltd Reviews

Name: Orranje Performance Ltd
Address: Unit 7-8 Riverside Industrial Estate, Power Station Road, Rugeley, Staffordshire
Rating: 4.97

5.0 Rating 3,474 Reviews

100 %

of reviewers recommend Orranje Performance Ltd

About Orranje Performance Ltd:

Created for MINI enthusiasts by MINI enthusiasts who have a strong desire to bring top quality performance and styling products to the MINI market. Orranje offer quality and affordable parts, with an aim to help you build your ideal MINI.

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info@orranje.co.uk

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Orranje Performance Ltd 5 star review on 6th January 2025

261

Anonymous

Anonymous // 01/01/2019

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“Great company , great communication and service”

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Posted 1 year ago

“Always excellent customer service, fast delivery & full tracking and always quality parts”

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Posted 1 year ago

“Great products at sensible prices and super helpful. We're proud to support a genuine UK business. With Thanks and all the best from Minti-Minis”

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Posted 1 year ago

“Best place to go for your MINI needs. Always fast delivery!”

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Posted 1 year ago

“Top quality. Speedy delivery.”

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Posted 1 year ago

“Speedy Delivery”

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Posted 1 year ago

“Amazing survive as always. Speedy delivery and well packed. 169944348026836”

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Posted 1 year ago

“Delivery went missing in the post (Royal Mail error), received a very quick response via an email! Very good customer service will change to 5* when rectified. Spoke to Oli a True credit to the company.”

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Posted 1 year ago

Hi Tom, I appreciate the sentiment, however leaving a negative review in such a way has a huge impact on small businesses. Please consider only leaving feedback once an order has been delivered. As discussed on email; Royal Mail have tracked the parcel as delivered, with a photo and GPS location of delivery, which matches that of the delivery address on the order. You have advised that you haven't received the item, so I have raised an investigation with Royal Mail, who will look into the claim. I also asked if you could please speak to your post man / woman, and / or local delivery depot as soon as you can, as they will be able to advise and assist much quicker, as they are the ones who have delivered the item. Please let me know once you have spoken to them, and what they have advised. Oli @ Orranje

Posted 1 year ago

“Underwhelmed”

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Posted 1 year ago

Hi Ashley, Thank you for your review, however I'm sad to hear that you were underwhelmed, especially the efforts I took to ensure the order was delivered as quickly as possible, to get to you in time for a pre-booked fitting - something I advise against, until orders are received and inspected. Sunday 15/01/23 - Order placed Monday 16/01/2023 - Order shipped Tuesday 17/01/2023 - Order delivered As always, I am transparent with my replies to reviews, so for the benefit of other customers reading this, the below outlines the unfortunate issue with your order, and may explain your review; You purchased the FX250 clutch, but after shipping your order, I realised that an FX350 clutch had been sent instead. This was due to incorrect labelling by the manufacturer. However, I identified this issue the same day it was sent, and after failed attempts to get the courier to return so I could swap it, I asked you to confirm the part number of the product once it was delivered to you the following day, so I could get it resolved ASAP. Once you had confirmed the part number you received was unfortunately incorrect, I arranged a collection to return it back to Orranje, and the correct part sent out via 'Saturday Special Delivery by 1pm' to ensure it was with you before your pre-arranged fitting on the Monday. Thursday 19/01/2023 - Part number confirmed Friday 20/01/2023 - Replacement shipped Saturday 21/01/2023 - Replacement delivered Monday 23/01/2023 - Incorrect part collected As explained at the time, it was an unfortunate and genuine mistake, which I apologised profusely for. However, even though your attitude towards me was less than ideal, I continued to rectify the issue as quickly as possible for you, to ensure your appointment was not missed. We are all humans, and mistakes do happen, but I believe it is how mistakes are rectified that really shows a company's true customer service. I feel I provided the best service I could, resolving the issue as quickly as possible, to ensure you didn't miss your pre-booked fitting appointment. Oli @ Orranje

Posted 1 year ago

“Super service again from Oli and the team at Orranje. It's such a seamless shopping experience and always the first place I look when I need things for the car. Thanks again for a 5-star service.”

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Posted 1 year ago

“Quick delivery and good communication as usual. All good.”

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Posted 1 year ago

“Quick delivery and well packed. Newman Phase II camshaft fitted to R53 and works fine with 330cc injectors and no remap but taking it easy until I get it on the dyno”

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Posted 1 year ago

“Brilliant service quick delivery. Quality products”

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Posted 1 year ago

“A pleasure to deal with, very response via email. I had a problem with my order and Orranje couldnt of been more helpful resolving the issue. Will definately use this company again due to their customer service.”

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Posted 1 year ago

“Great service as always, fast delivery..”

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Posted 1 year ago

“Very good and smooth communication”

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Posted 1 year ago

“Greta product and service. Quick delivery.”

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Posted 1 year ago

“Have used this site multiple times, it’s the got to place for me to get bits for my R53”

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Posted 1 year ago

“Great customer service and products as usual!”

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Posted 1 year ago

“Great service fast delivery”

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Posted 1 year ago

Orranje Performance Ltd is rated 5.0 based on 3,474 reviews