Orthofeet Reviews

Name: Orthofeet
Rating: 2.32

2.3 Rating 129 Reviews

29 %

of reviewers recommend Orthofeet

Company Reviews

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Metrics

2.3

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

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Orthofeet 1 star review on 31st December 2024

Michael

Orthofeet 1 star review on 3rd December 2024

Anonymous

Orthofeet 2 star review on 13th April 2024

Anonymous

Orthofeet 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

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“I have not had any interactions with customer service and returns as yet, but delivery is via FEDEX and expedient. I do have a concern over cheap materials, i.e. plastic zippers on boots and the insole pads which tend to crush after a month or two of wear. Why is Orthofeet not using metal zippers in their products? Broken zippers cause shoes to fail necessitating repair.”

Helpful Report

Posted 3 years ago

“1: Had a great experience with 1st pair (after 2 days). Ordered a 2nd pair. 2. By the time 2nd pair arrived, 1st pair had "lost" their appeal????? 3. Tried 2nd pair....not at ALL worth what I paid. 4. Called "Return" and spoke with "Diana"...very rude. Will return and go to OrthoFeets' major competitor.”

Helpful Report

Posted 3 years ago

“I have sandals. They have comfortable soles, soft and good for plantar fascitis but I feel like they run small. They are short in length compared to other shoes of this size. My foot goes to the front and since you can't adjust them there is nothing you can do. They have velcro across the front and the back but they are not adjustable because there is another strap underneath which is solid. When I wear them awhile I feel like my feet are swollen-- they are tight. I took them to my friend who has neuropathy and they were so tight she couldn't wear them. I wish I would have seen the 60 day guarentee and I would have sent them back! I got them last year. I would not recommend them. Disappointed for the price, delivery good.”

Helpful Report

Posted 3 years ago

“As far as comfort, the slippers that I got to alleviate my plantar fasciitis are among the most comfortable I've ever owned. They are truly like walking on a cloud. As far a customer service, it took a couple of times (and one instance of rude treatment by Zack) before I finally found a wonderful supervisor named Chris who got my order right.”

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Posted 4 years ago

“Never received my order and Zach in Customer Service was a rude jerk”

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Posted 4 years ago

“I had my first pair of shoe and the sizes are inconsistent despite using the spacers, I had issues. Decided to do a second with half size Down, and it was not comfortable. My second pair on my first wear, the tip of the started to break up and crumble off. So embarrassing. It's not cheap and was quite disappointing now I have a shoe and cannot wear it I really have painful feet and was looking forward for relief.”

Helpful Report

Posted 4 years ago

“I don't do a lot of online shopping- especially for shoes as I have too many foot problems to mention- but I cannot say enough about this company and their products. I don't write reviews about what I do purchase online, but I had to reach out and thank them as shoe shopping for me is traumatic! Not inexpensive, but beautifully well made. I purchased a pair of Emma boots that fit me perfectly, and so very comfortable! They included inserts that ensured that perfect fit. Delivery was fast, perfectly packaged, and I am so grateful!! Thank you Orthofeet!!”

Helpful Report

Posted 4 years ago

“I HAVE OVER PRONATION, DIABETES, AND BACK PAIN. THE HUNTER LOW TOP BOOT WITH ORTHOPEDIC INSOLES HELP TO ALLEVIATE THESE PROBLEMS IN A VERY COMFORTABLE BOOT. I WILL BE A REPEAT BUYER.”

Helpful Report

Posted 4 years ago

“These are the first slippers which have delighted my very hard-to-please husband. These high-quality slippers actually fit well with the adjustable strap closure, stay on his feet properly, and are extremely comfortable to wear thanks to the lining and padded interior support. Look no further —these slippers are the best.”

Helpful Report

Posted 4 years ago

“I love my socks. The price was fair and free delivery was great. Fortunately the product is so good that I’ve not needed to return anything,”

Helpful Report

Posted 4 years ago

“Great shoes..Excellent comfort. Will buy again.”

Helpful Report

Posted 4 years ago

“These boot are wonderful. I can ware them all day and my feet don’t hurt. I would highly recommend them.”

Helpful Report

Posted 4 years ago

“I had been a fan of New Balance walking shoes for years until I discovered Orthofeet. I have just bought my second pair of stretch knit shoes. They are very comfortable from the first time I put them on. Also they are very light weight. Try these, you'll like them”

Helpful Report

Posted 4 years ago

“It is always a challenge for me to buy footwear because I have a series of foot problems from left arthritis to plantar fasciitis to atrophy in one foot due to childhood polio. I just bought the Charlotte slippers and they feel like heaven! I cannot believe slippers can be so comfortable from day one. They are very well made, light yet nice and firm, hold well the foot and extremely comfortable. Being stuck home because of Covid-19, it is fabulous to hang around in such comfortable slippers!”

Helpful Report

Posted 4 years ago

“First shoes I can literally wear all day. Very good quality.”

Helpful Report

Posted 4 years ago

“I am so happy with my purchase of sandals from OrthoFeet. They are so comfortable for my aching feet. Even though it's cold outside, I wear them with socks in the house. Who's going anywhere during these Covid days anyway! I was happy with the short time it took to fill my order. I will buy more shoes from OrthoFeet, as I know how they are for my feet.”

Helpful Report

Posted 4 years ago

“I ordered the wrong item; it was the men's version of the slipper I wanted. A return slip was already in the box, pre-paid; which made the return seamless. The correct item arrived promptly. I purchased mine during a sale, so the price was lower; however, these slippers are well worth the extra money. They will last years because they are so well made. I'm wearing them now, and my feet give them two big toes up!”

Helpful Report

Posted 4 years ago

“First time trying and my feet are feeling much better at the end of the day.”

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Posted 4 years ago

“Fair price, excellent quality, speedy delivery.”

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Posted 4 years ago

“I love these shoes so much that after I got mine, I ordered a pair for my husband and my sister. I would recommend these to anyone and plan to order again.”

Helpful Report

Posted 4 years ago

Orthofeet is rated 2.3 based on 129 reviews