Orthofeet Reviews

Name: Orthofeet
Rating: 2.32

2.3 Rating 129 Reviews

29 %

of reviewers recommend Orthofeet

Company Reviews

Questions

Metrics

2.3

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

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Orthofeet 1 star review on 31st December 2024

Michael

Orthofeet 1 star review on 3rd December 2024

Anonymous

Orthofeet 2 star review on 13th April 2024

Anonymous

Orthofeet 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

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“Is it possible for scam victims to receive their money back? Yes, if you have been a victim of a fraud from an unregulated investing platform or any other scam, you may be able to reclaim what was stolen from you, but only if you report it to the appropriate authorities. You may reclaim what you've lost with the appropriate strategy and evidence. Those in charge of these unregulated platforms would most likely try to persuade you that what happened to your money was an unfortunate occurrence when, in reality, it was a sophisticated theft. If you or someone you know has been a victim of these situations, you should know that there are resources available to assist you. Simply do a search CONTACTZATTECHRECOVERY AT GMAIL COM . It is never too late if you have the right information, your sanity can be restored.”

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Posted 10 months ago

“Wrong size came substandard quality, they offered a 30% discount or a tracked return costing £25, total rip off company, do not deal with this company”

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Posted 10 months ago

“Not same.!!”

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Posted 11 months ago

“I purchased the men's slippers for $125. The metal grommets separated from the leather. Their customer contact number does not work. I purchased the ortho feet slippers thru Amazon. Only Amazon could contact the company. Poor products horrible customer service. Beware”

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Posted 11 months ago

“This review is regarding the EXTRAORDINARY!!! customer service at Orthofeet. On a Friday, I ordered sandals, then cancelled because I thought they would not arrive in time. The order was cancelled, and refund was made, but by TUESDAY, the sandals were delivered (to CA). The shipment process outpaced the cancellation, which was amazing -especially given that it was the weekend. The sandals were comfortable but not quite right for my fussy feet. So I am returning with the free shipping label being sent to me. I put them through so many hoops and they jumped through every one with flying colors. So sorry for the many twists I caused in my order but so amazed and appreciative by their stellar business practices. Thank you Orthofeet!”

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Posted 1 year ago

“Multiple emails sent for a refund as my item never arrived They are just ignoring all of my emails Absolutely awful company, disgusting. Royal mail stated they would compensate the company so I don't understand why ignore customers like this”

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Posted 1 year ago

“I love my orthofeet shoes. My husband had faceitas and they helped his pain.”

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Posted 1 year ago

“Purchased a pair of ortho 640. A year ago. Wore them 12 times, and then they sat in the closet. They fit great 4ww 9.5. The leather upper's turned to what I call alligator skin. I believe people pay for that look, I was not happy. Called customer service, no help, not even a discount for a new pair W/O leather uppers. Pictures below.”

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Posted 1 year ago

“These shoes are not hands-free. This is a scam!”

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Posted 1 year ago

“I have ordered on 23. March. 17 days later still no tracking number. Also no Replay from them. I think people should be very wary of them. Have read toooo many bad reviews about them. Never again.”

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Posted 1 year ago

“I purchased the Hunter boots and couldn't be more pleased. They sustain the waterproofing, are very comfortable, and have been durable. Since my satisfaction was high, I purchased a second pair to replace the first due to constant demanding by use. Previously would purchase Merril Mohab boots for years but found these boots by Orthofeet much better.”

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Posted 1 year ago

“Just got my orthofeet shoes. I ABSOLUTELY LOVE them. So far they have been amazingly comfortable and I have Plantar fasciitis.”

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Posted 1 year ago

“Product hasn’t arrived but its on the way on a timely manner”

Orthofeet 4 star review on 4th April 2024

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Posted 1 year ago

“OrthoFEET has been very good about returns and the shoes have been consistently comfortable and well-made. I would give a 5-star rating, but the are made in China. Their site says an American company. I called them and asked why my shoes say made in China. They are made in China and then shipped to Orthofeet. I want American-made products!”

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Posted 1 year ago

“For the past 10 years I have bought mostly Orthofeet Shoes. I wear a 6E so there is a limited selection on the market. By far, Orthofeet are the most comfortable, durable shoes I own. I use the green arch supports that come with the shoes for unmatched wearability. In my opinion they are an excellent value as well. I would love to see more of their styles available in x-x-wide (6E). I would surely buy them.”

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Posted 1 year ago

“Return policy is a scam. Don't even bother trying.”

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Posted 1 year ago

“I purchased the shoes Edgewater Stretch - Black, on May 2023, I like these shoes very much, but in the last 3 months these shoes leave black marks on the heels and tops of my socks and it is becoming very significant marks. See the pictures of my socks and shoes. I am not sure what is wrong with these shoes as the interior is still normal, not worn out. The shoes have not been washed and I did not wear them in the rain but I cannot wear them anymore because of the black marks being left on my socks. I cannot wash the black stains out of the socks either. I have bought 2 more pairs of athletic sneakers from you and want to know if they are going to leave black marks on my socks as well. They respond: Thank you for reaching out. Orthofeet has a 6-month warranty policy which protects against manufacturer defects. The lifetime expectancy of Footwear depends on many factors including activity level, body weight, occupation, etc. and can vary from several months to more than a year. And they remove my comment from their website.”

Orthofeet 3 star review on 26th March 2024

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Posted 1 year ago

“I ordered a pair of these shoes in size 6 and had to return them as they were way to small. I reordered a 6.5 in WIDE and the size was great BUT not the width. There are still to narrow and my feet over hang the outside edge of the shoes. Also, the 'tongue' does NOT stay in place, it always slips over to the outside edge. If one orders a WIDE, the shoe should come in WIDE not REGULAR width. I was not inclined to go through the process of returning them once again, even though the process is relative easy, once you find the store and drive there, to return them for an exchange. Other then those issues, they are comfortable once you make use of the insoles that comes with the shoes in order to get a better fit.”

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Posted 1 year ago

“I have placed several orders with orthofeet and always got them in a timely manner. My feet love these shoes. I am a diabetic and do alot of standing all day long. Good service , i did order a pair of boots that i needed to return because they were a little tight , sent me the next size up with no trouble. I do recommend.”

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Posted 1 year ago

“I am on my feet 8 to 10 hrs a day,I haven't been able to find comfortable shoes until Orthofeet The fit perfect and comfortable from start,no breaking in.My feet are happy.”

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Posted 1 year ago

Orthofeet is rated 2.3 based on 129 reviews