Orthofeet Reviews

Name: Orthofeet
Rating: 2.32

2.3 Rating 129 Reviews

29 %

of reviewers recommend Orthofeet

Company Reviews

Questions

Metrics

2.3

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

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Orthofeet 1 star review on 31st December 2024

Michael

Orthofeet 1 star review on 3rd December 2024

Anonymous

Orthofeet 2 star review on 13th April 2024

Anonymous

Orthofeet 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IF YOU HAVE FLAT FEET STEER CLEAR OF ORTHOFEET! I PURCHASED A PAIR OF TILOS SHOES AND THE ARCH SUPPORT IS LIKE A ROCK PUSHING INTO MY FEET. REQUESTED HELP FROM THE ONLINE CONTACT-US CHAT SITE. NO RESPONSE. GOT IN TOUCH WITH SOMEONE OVER THE PHONE AND ASKED IF THEY COULD SEND ME A PAIR OF THE 'FLAT FEET' INSOLES AND WAS TOLD IF THE INSOLES THAT CAME WITH THE SHOE HURT MY FEET, THERE IS NOTHING THEY CAN DO BUT RETURN THEM, EVEN THOUGH THEY ADVERTISE THAT THEY HAVE INSOLES FOR PEOPLE WITH FLAT FEET. I WANTED SO BAD TO LIKE THESE SHOES. BAD SHOES. BAD SERVICE. FALSE ADVERTISING. VERY EXPENSIVE SCAM. WISH I NEVER HEARD OF ORTHOFEET.”

Helpful Report

Posted 1 week ago

“2 days into wearing either pair and I squish loudly when walking. Thought I was getting quality shoes but they are only for gardening now. Do not purchase! I am out quite a lot of money for something I will never again wear off my property.”

Helpful Report

Posted 1 week ago

“These are not the shoes I ordered. I do not have a confirmation e-mail for them and have no # to identify them to return. I waited about three weeks for them and even wondered if I dreamed that I ordered them!”

Helpful Report

Posted 2 weeks ago

“These shoes are the worst shoe ever insoles are soooo thin feels like you’re in your bare feet I bought some insoles still bad don’t waste your money I wish I would have read reviews”

Helpful Report

Posted 3 weeks ago

“Horrible walking sneaker. Feet killing me after two days. Back to AllBirds.”

Helpful Report

Posted 1 month ago

“Don’t waste your money you can buy better shoes at Skechers. They send out defective shoes. The right shoe is missing a strap and a way to even lock it down contacted them. They said they will get back with me. Haven’t heard from them yet to trust these bastards, go somewhere else don’t waste your damn money.”

Helpful Report

Posted 3 months ago

“Shoes wear out quickly. Purchased the Hunter series work boot 11/2 years ago. $119.00 Add said 50% off for Christmas. Checked on prices. No change in price , no discounts just one big SCAM!! DO NOT PURCHASE THIS JUNK!!!”

Helpful Report

Posted 4 months ago

“Ordered on December 2,2024 and never received my order. Contacted them 3x no response.”

Helpful Report

Posted 4 months ago

“Purchased Delta Waterproof boots. The D rings that hold the laces in place to lace up the boot, snapped in two. Boots were only worn four times, and now they are useless, can not be laced up. Wrote an email to Orthofeet and have not heard back. Tried to call but with their animated hold service, I keep being disconnected while waiting. I'm out 122.00 USD, and have useless boots. No support from Orthofeet. Will not ever buy from this company again, they sell junk.”

Helpful Report

Posted 4 months ago

“They are terrible shoes, my feet hurt worse after buying them”

Helpful Report

Posted 6 months ago

“I have ordered for years and this year ordered different pairs of shoes. They have completely changed. They are shorter in length and wide is not as wide as in the past. So disappointing. I will be returning all three paid.”

Helpful Report

Posted 8 months ago

“The quality is terrible. Canvas top of shoe is separating from the soles after what I would say would be occasional use. Expensive for poor par quality.”

Helpful Report

Posted 8 months ago

“Wrong size came substandard quality, they offered a 30% discount or a tracked return costing £25, total rip off company, do not deal with this company”

Helpful Report

Posted 10 months ago

“I purchased the men's slippers for $125. The metal grommets separated from the leather. Their customer contact number does not work. I purchased the ortho feet slippers thru Amazon. Only Amazon could contact the company. Poor products horrible customer service. Beware”

Helpful Report

Posted 11 months ago

“Multiple emails sent for a refund as my item never arrived They are just ignoring all of my emails Absolutely awful company, disgusting. Royal mail stated they would compensate the company so I don't understand why ignore customers like this”

Helpful Report

Posted 1 year ago

“These shoes are not hands-free. This is a scam!”

Helpful Report

Posted 1 year ago

“I have ordered on 23. March. 17 days later still no tracking number. Also no Replay from them. I think people should be very wary of them. Have read toooo many bad reviews about them. Never again.”

Helpful Report

Posted 1 year ago

“Return policy is a scam. Don't even bother trying.”

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Posted 1 year ago

“I accidentally shipped my custom orthotics back with my return and they refused to send them back to me, claiming they didn't have them.”

Helpful Report

Posted 1 year ago

“I've been waiting for my shoes for 3 weeks now.”

Helpful Report

Posted 1 year ago

Orthofeet is rated 2.3 based on 129 reviews