Orthofeet Reviews

Name: Orthofeet
Rating: 2.32

2.3 Rating 129 Reviews

29 %

of reviewers recommend Orthofeet

Company Reviews

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Metrics

2.3

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

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Orthofeet 1 star review on 31st December 2024

Michael

Orthofeet 1 star review on 3rd December 2024

Anonymous

Orthofeet 2 star review on 13th April 2024

Anonymous

Orthofeet 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im 78 years old. I ordered a 1/2 size bigger because of a review in a pr of Taupe Boots. When I got them they were way too big. Now I need to return them. I cant get my wireless printer installed to make a shipping lable and Not sucessful at scanning a code. Already looking at returning these boots I opened my email yesterday and What in the world? A pair of Ortho Taupe Boots was just shipped to me I never ordered in the same size thats too big for me! As far as I know I was charged for both pair right but you know I would NOT order a second pair of boots in the same size if it was too big for me. Too many questions that do not pertain. It desn't say ordered on line.”

Helpful Report

Posted 4 months ago

“I buy several pairs of ortho. Usually okay. This last pair. Workmanship terrible. 9 months not wearing daily the fabric has worn out at heels and plastic part sticking out at my heel. No fabric. Can't wear blisters. I order same size for years. I called ortho. Too bad. Sorry. You losing a good customer. Shocked how poor these were made at over 120 a pair Dropping your customers like this.”

Helpful Report

Posted 7 months ago

“Purchased a pair of ortho 640. A year ago. Wore them 12 times, and then they sat in the closet. They fit great 4ww 9.5. The leather upper's turned to what I call alligator skin. I believe people pay for that look, I was not happy. Called customer service, no help, not even a discount for a new pair W/O leather uppers. Pictures below.”

Helpful Report

Posted 1 year ago

“I ordered a pair of these shoes in size 6 and had to return them as they were way to small. I reordered a 6.5 in WIDE and the size was great BUT not the width. There are still to narrow and my feet over hang the outside edge of the shoes. Also, the 'tongue' does NOT stay in place, it always slips over to the outside edge. If one orders a WIDE, the shoe should come in WIDE not REGULAR width. I was not inclined to go through the process of returning them once again, even though the process is relative easy, once you find the store and drive there, to return them for an exchange. Other then those issues, they are comfortable once you make use of the insoles that comes with the shoes in order to get a better fit.”

Helpful Report

Posted 1 year ago

“I have lymphoedema and my one foot swells. The extra side attracted me but when received it’s nut really that wide. Tory advertise free returns but charge a $5 restocking fee. Dumb! It’s nit electonics it’s shoes! Never again!”

Helpful Report

Posted 2 years ago

“12 days start to finish for my shoes/trainers to arrive. They were made in and shipped from China. They come in a plastic bag, not a box. Their communication stalls after your purchase wondering when/if they will arrive and if you in fact got scammed. They look cheap, they feel cheap, they are sort of comfy, but not around the toes, you feel like you are falling off the platform, because the fabric doesn't support your foot. I can tell they will be no good within a couple of wears. Not worth the money, time, effort and lies they obviously tout on their website. Get Sketchers instead.”

Helpful Report

Posted 2 years ago

“These shoes felt like concrete blocks on my feet. They were clumsy and uncomfortable to walk in. In addition, the inside was rough and the tops of my feet began hurting within a few minutes. I tried to leave a review on the Orthofeet website but you can only read five-star reviews. I tried to contact them, but my emails were unanswered. On a positive side, they refunded my money with no hassles and provided a prepaid shipping label. I did appreciate that.”

Helpful Report

Posted 2 years ago

“I purchased the Coral shoes extra wide women's. I did get shoes with all the extra things they give. I wore shoes for two days standing and walking. Had extreme back pain. These stated that they'd alleviate back pain and knee pain. These shoes didn't do that. While they didn't hurt my feet, even though my toe rubbed against the shoe they sure didn't help my standing or walking. I am returning and won't buy another pair.”

Helpful Report

Posted 2 years ago

“I have sandals. They have comfortable soles, soft and good for plantar fascitis but I feel like they run small. They are short in length compared to other shoes of this size. My foot goes to the front and since you can't adjust them there is nothing you can do. They have velcro across the front and the back but they are not adjustable because there is another strap underneath which is solid. When I wear them awhile I feel like my feet are swollen-- they are tight. I took them to my friend who has neuropathy and they were so tight she couldn't wear them. I wish I would have seen the 60 day guarentee and I would have sent them back! I got them last year. I would not recommend them. Disappointed for the price, delivery good.”

Helpful Report

Posted 3 years ago

“I had my first pair of shoe and the sizes are inconsistent despite using the spacers, I had issues. Decided to do a second with half size Down, and it was not comfortable. My second pair on my first wear, the tip of the started to break up and crumble off. So embarrassing. It's not cheap and was quite disappointing now I have a shoe and cannot wear it I really have painful feet and was looking forward for relief.”

Helpful Report

Posted 4 years ago

Orthofeet is rated 2.3 based on 129 reviews