Orthofeet Reviews

Name: Orthofeet
Rating: 2.32

2.3 Rating 129 Reviews

29 %

of reviewers recommend Orthofeet

Company Reviews

Questions

Metrics

2.3

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

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Orthofeet 1 star review on 31st December 2024

Michael

Orthofeet 1 star review on 3rd December 2024

Anonymous

Orthofeet 2 star review on 13th April 2024

Anonymous

Orthofeet 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Sprint shoes are very comfortable, but the plastic trim is not durable at all. Skip buying these.”

Helpful Report

Posted 7 months ago

“Just walked 1 mile in my new Orthofeet shoes. I don't understand why they would do such a good job on the tops and have paper thin soles, almost like a casual Ked's shoe. Typically, people with foot problems need a thicker soft cushion sole. Disappointing! Am sending them back.”

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Posted 7 months ago

“Not same.!!”

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Posted 11 months ago

“I purchased the shoes Edgewater Stretch - Black, on May 2023, I like these shoes very much, but in the last 3 months these shoes leave black marks on the heels and tops of my socks and it is becoming very significant marks. See the pictures of my socks and shoes. I am not sure what is wrong with these shoes as the interior is still normal, not worn out. The shoes have not been washed and I did not wear them in the rain but I cannot wear them anymore because of the black marks being left on my socks. I cannot wash the black stains out of the socks either. I have bought 2 more pairs of athletic sneakers from you and want to know if they are going to leave black marks on my socks as well. They respond: Thank you for reaching out. Orthofeet has a 6-month warranty policy which protects against manufacturer defects. The lifetime expectancy of Footwear depends on many factors including activity level, body weight, occupation, etc. and can vary from several months to more than a year. And they remove my comment from their website.”

Orthofeet 3 star review on 26th March 2024

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Posted 1 year ago

“I loved my shoes, they fit perfectly and feel good on my poor sore feet. I walki around on concrete for 8 hours a day and if I didn't discover these shoes I'd be more of a wreck then I am.”

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Posted 1 year ago

“Size 6E was ordered but the strap needs to be redone. It does not stretch far enough across the foot.”

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Posted 1 year ago

“Laces on the hands-free came untied which defeats the purpose of hands-free! I've been waiting for this for so long and I was deeply disappointed.”

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Posted 1 year ago

“OrthoFeet Style: Women's Verona For limited walking What I like: - Ability to adjust to fit (extra sole spacers, adjustable back strap, and elastic toggle) - Arch support insert - Mesh upper doesn't cut skin - Leather toe box reinforcement prevents the toe from poking through the mesh What I don't like (these three far "dislikes" outweigh the four "likes"). - Too little cushioning (I feel the pavement through the sole of the shoe - hard impact when I walk) - Lacks rocking at sole at front of the foot (forces me to walk flat-footed - no rolling motion when my foot hits the ground) - Nice to have arch support inserts, but they're pretty ineffective; flatten out and don't sustain my weight (115 pounds) Overall, these shoes are comfortable if I don't walk much. But I need orthopedic walking shoes with proper cushioning and functional shoe design/ engineering to lessen the impact on every aspect of my foot's walking motions, which then helps minimize the impact on my spine and back. Verdict: Would wear these shoes for lounging around, but not for walking. I would not buy any other styles for walking purposes (all seem to have the same cushioning and sole engineering). Will stick with my other orthopedic brands.”

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Posted 2 years ago

“I have not had any interactions with customer service and returns as yet, but delivery is via FEDEX and expedient. I do have a concern over cheap materials, i.e. plastic zippers on boots and the insole pads which tend to crush after a month or two of wear. Why is Orthofeet not using metal zippers in their products? Broken zippers cause shoes to fail necessitating repair.”

Helpful Report

Posted 3 years ago

Orthofeet is rated 2.3 based on 129 reviews