“The shirt was very high quality, which is rare these days. The packaging was impeccable and the customer service was spot on. Can’t wait to purchase something else!”
“I ordered the Cobra Short Sleeve Top. Orttu's prices might seem high but when you get the product you are not just paying for design but great material and a really nice fit as well. Delivery was quick, you can track the order statuses really easily. Highly recommend to anyone still considering, it's worth it!”
“I bought these pants in black. I was looking for pants that resembled Dan Levy's character David on Schitt's Creek. Found them here (at an affordable price), ordered them, they arrived quickly and lovingly packaged. I'm very satisfied with my purchase.”
“I was surprised at the One Size Fits All choice, but it truly is. I don't consider myself to look like any of the models used in your advertisement since I'm short and probably a bit heavier, but it fit and looks great.
thanks you”
“Everything is perfect! And the packaging is wonderful also!!! Everybody buy from this company! You won't be sorry. Why look like everyone else when you could look like you!”
“I loved the pictures of the clothing online, but loved them even more on. They looked great on the handsome models in excellent lighting, but looked great on me too in less flattering light. They are beautifully made and the fabric feel sensual on the skin. I was surprised at how quickly things were delivered and the messages from the company. Beautiful designs with a personable touch. I hope to continue to support this wonderful company in the future. I see more that I want.”
“Horrible customer service. Returns process is a nightmare if you live in the US. Their warehouse is in Ukraine and I spent $300 USD to return my items that didn’t fit properly.
They also sent me a package that got lost and they won’t respond to me about it and won’t issue a refund. Do NOT buy from this company!!!”
Hello there!
Thank you for taking the time to leave a review of your experience with ORTTU. I'm sorry to hear that it has left a lot to be desired. On behalf of our team, please accept our most sincere apologies.
We understand and acknowledge that our old return system was definitely more cumbersome (and slow!) than it should ever be.
That's why we completely changed it around and it is now an amazingly easy, fast, and convenient process for our customers (both US and INTL). I'm sorry that you were caught on the old end of things.
Please send us a note to support@orttu.com so that we can make things right for you and hopefully turn you into an ORTTU fan for years to come.
Kindly ask for Amaya directly and I will make sure to follow up with you right away.
Thank you for giving us a chance to make things right.
Amaya
ORTTU Customer Care
