“I like the videos and think they are helpful, I think the cost is reasonable as well. I am just upset that I can't mark questions off as "complete" even when they are added to my queue.”
Hi Amanda,
Really sorry to hear you're upset. Could you send a message to support@osmosis.org? We have a way for you to check/review questions that are already taken :)
Hi Omar, we appreciate your suggestions! We'd love to receive your thoughts on how we can further improve. Can you please send them to support@osmosis.org? Thanks!
“I believe the anatomy section should cover more details
Also, it would be more gelpful to have a medical search engine to provide more details
Summary notes also can be improved
Also, addig lecture of each topic as PDF to study from
This is gonna help
Thank you so much”
Hi Nouf,
We appreciate your suggestionis! We're working on Anatomy Videos at the moment and we're excited to see this go live on our website. If you have any thoughts on how we can further improve, please send them to support@osmosis.org. :)
“I am giving it 3 stars not because of the content. Love the content and the website experience but the mobile experience is lacking in organizing the videos to the whole experience. If this is fixed I will be more than happy to give it 5 stars. Thank you for your hard work.”
“Osmosis is very good. The videos are helpful too.
However, it's too expensive. Most of us are students. The 50% off sales are quite helpful too, because that helped me. However, if it's coming too frequently, it'll make Osmosis a joke.
Please consider reviewing the subscription price. Especially as things are harder during this COVID period.
Also, in the Mobile App version, it should be more flexible [I should be able to delete playlists I don't want anymore. Or delete flashcards from my queue or even empty the queue entirely]
Generally, great work. Weldone.”
Hi there,
Thanks for your message! I'll forward this to our team for feedback. If you have any more suggestions on how can we improve, please send a message to support@osmosis.org. We'd love to hear from you!
“Since I Purchased Osmosis I’m continually receiving emails which is very frustrating asking me to purchase it. Please stop sending me emails I’m already a customer”
Hi Sarah, thanks for the feedback and we're so sorry for the inconvenience. Can you please reach out to support@osmosis.org so we can assist you further? Thanks!
“I thought it had more to offer, but I guess most features advertised are only for medical students. Videos are helpful, not all videos I see that I want to watch are available to me though which also sucks.”
“I appreciate the videos and find them helpful in explaining concepts. However, there are some resources on the site that are not available to all paying members. This causes frustration and limits the effectiveness of your product.”
Hi Dawn, thanks for your feedback. We'd like to have a look at those resources you are referring to. Can you please reach out to support@osmosis.org so we can assist you further? Thanks!
“Up until recently it would show me the new videos you have uploaded on the main page. It was much better when I could see what was new.
The videos are great and it would be great if you kept adding them and kept me aware.”
Hi Dor, we appreciate the feedback. Can you please reach out to support@osmosis.org so we can submit a request to bring back the new videos section on your behalf? Thanks!
Hi Colin,
We understand your frustration. Downloading our High Yield Notes for offline use has actually been suggested. we'll make sure to inform you if we decided to add this function. If you have any other concerns, please feel free to reach out to us at support@osmosis.org
“The app needs improvement for android users
It needs major bug fixes
It hangs a lot(only this app hangs in my device)
There is no access to schedule feature on the app
And I didn't expect this from a well established platform like yours, really disappointed.
The content is great and very helpful, no doubt in that”
Hi,
Thank you for the feedback. You should be able to access the study schedule on mobile - can you send us an email to support@osmosis.org with a screenshot and we'll do our best to help out?
Hi Muneeb! We're working hard to improve our platform, and your suggestions are valuable to us. Could you please send a message to support@osmosis.org so we can further assist you? Thanks!
Hi there, Really sorry to hear that. We're more than willing to improve our platform with your suggestion. Could you please send a message to support@osmosis.org so we can further assist you? Thanks!
“I am a student and I learn from it. But there are no Osmosis books in PDF form, I dont know why?? I am a student in KSA but it is very expensive for me if there are no PDF for!!”
Hi there, Really sorry to hear that. We're more than willing to help! Could you please send a message to support@osmosis.org so we can further assist you? Thanks!
Hi Douglas,
I appreciate the feedback. I'll forward this to our team for consideration. If you have any other concerns, please feel free to reach out to support@osmosis.org so we can better assist you. Thank you! :)
