Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 920 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

Write Your review

Tell us how Ottawa Flowers Inc. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Satisfied”

Helpful Report

Posted 6 months ago

“Flowers were very nice (roses) but too plain, only the roses, no baby's breath or fern. Very disappointed for the price.”

Helpful Report

Posted 6 months ago

“Liked the service, but I ordered white and red flowers for a graduation present and only white flowers were sent”

Helpful Report

Posted 6 months ago

“Very good experience ordering online from Mississauga! Seamless process to order. And Ottawa Flowers delivered as requested- very happy”

Helpful Report

Posted 6 months ago

“Thanks a million...the flowers were adorable.”

Helpful Report

Posted 6 months ago

“Flowers were not fresh and wilted almost immediately. Poor value. Delivery was also quite late despite paying for expedited delivery.”

Helpful Report

Posted 6 months ago

“Sorry to say but these flowers were very poor quality. They were to be for our 41st wedding anniversary and I was so disappointed. The stems were full of mould and the leaves had insects eating the leaves. We immediately disposed of them. No, I cannot recommend this store. It might have been a "one of" but, we were the "one of".”

Helpful Report

Posted 6 months ago

“Hello I have been ordering flowers for my sister in law and brother for almost 4 years, and never have I been disapointed. I highly recommend Ottawa Flowers. Bonny”

Helpful Report

Posted 6 months ago

“The flowers were great. My friend loved it. Yall made someones day! Keep up the great work.”

Helpful Report

Posted 6 months ago

“Arrangement looked exactly as pictured however there was no confirmation of delivery and the recipient did not receive a card letting her know who had sent the flowers.”

Helpful Report

Posted 6 months ago

“Faith and Honour arrangement was beautiful. Very nice on casket. Recommend.”

Helpful Report

Posted 6 months ago

“Designer choice was excellent”

Helpful Report

Posted 6 months ago

“Flowers were beautiful and delivered on the requested day.”

Helpful Report

Posted 6 months ago

“Staff is very rude. not helpful at all. arrangements did not look like the picture. and the toy I ordered was a bear. They gave a frog look like a dollar store item.. also, it was going to a business they wanted to charge $25 more to have a delivery time before 4 o’clock. when most businesses close from 9 to 5. very miss representation Would not recommend this company will never order from them again”

Helpful Report

Posted 6 months ago

“DISAPPOINTED Awful service, customer service and product. They changed my whole bouguet to different flowers and wrapping. It looked nothing like the one I paid for. It was ugly and untasteful. I hate it. I'm disappointed I chose them to deliver flowers for my mother's birthday. Attached is the picture of the one I ordered and the one that was delivered and they take no responsibility of it which is annoying. I was written there is a change in flowers and they will send me the picture which was never sent. I would NOT RECOMMEND them to anyone”

Helpful Report

Posted 6 months ago

“Had an orchid and a cake delivered as a gift. The orchid arrived good the cake was a mess, it had to have been tipped over for a while for the oils to have soaked in the box. Instead of sending another cake they’re going to reimburse 50%. It’s not good customer service in my opinion, it’ll be the last time anyone in my circle of family and friends that will ever use this company. If I could rate lower than a one star I would have.”

Helpful Report

Posted 6 months ago

“Excellent service and delivery was perfect. Thank you”

Helpful Report

Posted 7 months ago

“The flower arrangements were beautiful Thank you so much Flowers boutique Temecula California”

Helpful Report

Posted 7 months ago

“I ordered flowers to be delivered to an address in Ottawa along with a number to call when delivery was imminent. Instead the flowers were delivered at 9 pm to my home. I had to then drive to deliver them myself. I left messages by phone and email to no avail. Extremely disappointed in service”

Helpful Report

Posted 7 months ago

“Efficient checkout, excellent delivery. Bouquet ordered was not what was delivered. Order should have had lillies as per the photo online but no lillies were included in the delivery.”

Helpful Report

Posted 7 months ago

Ottawa Flowers Inc. is rated 4.2 based on 920 reviews