Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 912 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 912 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were great. My friend loved it. Yall made someones day! Keep up the great work.”

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Posted 4 months ago

“Arrangement looked exactly as pictured however there was no confirmation of delivery and the recipient did not receive a card letting her know who had sent the flowers.”

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Posted 4 months ago

“Faith and Honour arrangement was beautiful. Very nice on casket. Recommend.”

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Posted 4 months ago

“Designer choice was excellent”

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Posted 4 months ago

“Flowers were beautiful and delivered on the requested day.”

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Posted 4 months ago

“Staff is very rude. not helpful at all. arrangements did not look like the picture. and the toy I ordered was a bear. They gave a frog look like a dollar store item.. also, it was going to a business they wanted to charge $25 more to have a delivery time before 4 o’clock. when most businesses close from 9 to 5. very miss representation Would not recommend this company will never order from them again”

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Posted 5 months ago

“DISAPPOINTED Awful service, customer service and product. They changed my whole bouguet to different flowers and wrapping. It looked nothing like the one I paid for. It was ugly and untasteful. I hate it. I'm disappointed I chose them to deliver flowers for my mother's birthday. Attached is the picture of the one I ordered and the one that was delivered and they take no responsibility of it which is annoying. I was written there is a change in flowers and they will send me the picture which was never sent. I would NOT RECOMMEND them to anyone”

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Posted 5 months ago

“Had an orchid and a cake delivered as a gift. The orchid arrived good the cake was a mess, it had to have been tipped over for a while for the oils to have soaked in the box. Instead of sending another cake they’re going to reimburse 50%. It’s not good customer service in my opinion, it’ll be the last time anyone in my circle of family and friends that will ever use this company. If I could rate lower than a one star I would have.”

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Posted 5 months ago

“Excellent service and delivery was perfect. Thank you”

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Posted 5 months ago

“The flower arrangements were beautiful Thank you so much Flowers boutique Temecula California”

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Posted 5 months ago

“I ordered flowers to be delivered to an address in Ottawa along with a number to call when delivery was imminent. Instead the flowers were delivered at 9 pm to my home. I had to then drive to deliver them myself. I left messages by phone and email to no avail. Extremely disappointed in service”

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Posted 5 months ago

“Efficient checkout, excellent delivery. Bouquet ordered was not what was delivered. Order should have had lillies as per the photo online but no lillies were included in the delivery.”

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Posted 5 months ago

“Have been using your shop for a few years now for special occasions. As I live far from family it has been a great way to make loved ones happy and so easy for me. Always rave reviews of your bouquets!”

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Posted 5 months ago

“Great service. Convenient. Flowers exactly as shown.”

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Posted 5 months ago

“We received flowers that were wilted, tried to contact company by phone never received a call back. Chatted with bot still no way to get a hold of company.”

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Posted 6 months ago

“Here's the thing and I'm going to be honest with you. First thing, I was unaware that Ottawa Flowers Inc. used Shopify to process their payments, I did not see that information posted on the site. Second, I receive an e-mail from Ottawa Flowers Inc. advising me that my CC was flagged as High Risk Fraud(according to Shopify) which of course is not true, I immediately spoke to my bank, my CC is valid and has not been flagged and payment was accepted. My next course of action: I cancelled my CC. Third, (and I don't know anyone in their right mind that would do this) they requested I send them THROUGH EMAIL and PHOTOCOPY of the front and back of my CC, PLUS a copy of a valid government issued card. Unbelievable!!!”

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Posted 6 months ago

“Beautiful bouquet! Very happy with the flowers. Thank you!”

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Posted 6 months ago

“User friendly website. On time delivery Competitive pricing.”

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Posted 6 months ago

“My 97 year old mother's flowers were delivered at 10:00 at night, waking her up!!!!”

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Posted 6 months ago

“I paid for 12 roses and there was only 10 in the bouquet”

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Posted 6 months ago

Ottawa Flowers Inc. is rated 4.2 based on 912 reviews