Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 920 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, efficient, service. Staff were helpful and pleasant too”

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Posted 4 years ago

Thank you you for your kind words and your feedback.

Posted 4 years ago

“I thought that I had sent flowers to Germany online only to discover, 12 hours later, that this did not happen. There was no prompt online to let me know that international shipments were no longer possible and/or difficult to make. Consequently, I missed sending flowers to my aunt's funeral on time.”

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Posted 4 years ago

Thank you you for your feedback. We had a notice that due to COVID-19 our services are limited. We apologize for the inconvenience.

Posted 4 years ago

“We have ordered multiple times from Ottawa Flowers - for ourselves and others. We have always been so happy with them! The flowers are beautiful arranged and last a long time.”

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Posted 4 years ago

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Posted 4 years ago

“Amazing quality, service and price !”

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Posted 4 years ago

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Posted 4 years ago

“was easy to process, good information about the order and timely delivery. was very helpful in the situation of urgency”

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Posted 4 years ago

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Posted 4 years ago

“This is the third time I have ordered flowers, the ones delivered today are stunning. I have another one going out tomorrow for a friends birthday. I am sure they will be just as beautiful.”

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Posted 4 years ago

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Posted 4 years ago

“Beautiful flowers, timely delivery, I use them for special occasions. Highly recommended.”

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Posted 4 years ago

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Posted 4 years ago

“Bonjour, Il serait agréable de recevoir une photo des fleurs effectivement livrées. Merci Cordialement, Guy Birenbaum”

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Posted 4 years ago

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Posted 4 years ago

“THE FLOWERS WERE ABSOLUTELY GORGEOUS! THANK YOU SO MUCH! JOHN A.”

Ottawa Flowers Inc. 5 star review on 27th May 2020

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Posted 4 years ago

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Posted 4 years ago

“Ottawa Flowers offers the best quality and service in the city. I've had friends and family use them for weddings and other occasions and they have always been professional and efficient. Very highly recommended!”

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Posted 4 years ago

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Posted 4 years ago

“I ordered flowers for my girlfriend to arrive on her birthday May 17th. This company sent the flowers on Mother's day, one week early instead. There is a mother in the house, and this caused some very awkward confusion. I wouldn't care if it was one or two days off from her birthday, but an entire week? Only one flower was still alive for her birthday. I tried to contact customer support, but they would not respond. For the amount of money I spent here, I expected more. They even waited till after her birthday to mark the order as "Complete." To top it all off, the bouquet was short one flower.”

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Posted 4 years ago

“My daughter ordered what appeared to be a very expensive arrangement for me for Mother’s Day.It did not arrive nor did anyone call her or me to tell us what was happening.After my daughter called them someone called me and informed me that the flowers would arrive on Monday with chocolate.Of course the Mother’s Day surprise was no longer a surprise and I encouraged her to cancel the flowers.The flowers were delivered late Monday night minus chocolates and they looked like they would not last past Saturday which they did not.I spoke to the owner on Thursday morning and he said that he would send me a new arrangement Friday or Saturday.The new arrangement was dropped off as promised on Saturday and the flowers look lovely.All is well that ends well,thank you.”

Ottawa Flowers Inc. 4 star review on 16th May 2020

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Posted 4 years ago

“This company is excellent! Reliable, friendly and always over delivers even during the pandemic.”

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Posted 4 years ago

“Pavel called and apologized sincerely. We received the refund we wanted so all is good. The order arrived the day after Mother’s Day but my wife had been so disappointed she rejected the flowers. At least we got our money back. Read about the ice cream shop that opened in Massachusetts lately and the terrible experience they had with customers due to Covid delays; not making excuses but let’s all remember these are extraordinary times - enough businesses will be destroyed in the next few months, and lives affected. I got my refund so we can move on.”

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Posted 4 years ago

“Like others, the flowers were not delivered on Mother’s Day which was a huge disappointment and there was an issue with the flowers once finally delivered. HOWEVER when I phoned to discuss the issue (yes delivery was a problem but so is Covid -19) they were responsive and insisted on sending out a second arrangement - equally as gorgeous and elaborate. So kudos to Ottawa Flower. I am going to give them a second chance for sure.”

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Posted 4 years ago

“I'm really disappointed with Ottawa Flowers Inc and will never use their services again.”

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Posted 4 years ago

“I ordered the 125$ arrangement, total of 150$ with everything, and I was disapointed in the basket my mother received. I understand it's not exactly as shown in pictures, but I did not get my value.”

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Posted 4 years ago

“I ordered 3 different orders for 2 different occasions..... both times the orders were never delivered and never received any information as to why it was never delivered or that they couldn't fulfill the order prior to the delivery”

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Posted 4 years ago

“You had one job, flowers did not arrive for Mother’s Day. Don’t take so many orders if you can’t come through . Two orders, no flowers ordered weeks ago.”

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Posted 4 years ago

“Flowers never arrived. No way to contact the company and left with a disappointed wife. If the company remedies the situation I’ll write back here but I’m skeptical after reading many other reviews. Should be referred to the Better Business Bureau for the number of complaints they are receiving. Considered fraudulent if you take people’s money and don’t deliver a product or a refund.”

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Posted 4 years ago

Ottawa Flowers Inc. is rated 4.2 based on 920 reviews