Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 913 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They failed to deliver the Mother’s Day flowers on time. I ordered on Saturday and did not get the order today (will it even arrive tomorrow?). Also you cannot speak to a person, there is no answering machine, there is no live chat function and no emails were returned. I had to turn to Facebook to get a response and was told there is no way to know if my flowers will arrive. $200 for Mother’s Day down the drain. Read Yelp reviews with similar experiences; this company is not reliable.”

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Posted 4 years ago

“It was easy to order, and my Mother really liked the flowers. Great experience!”

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Posted 4 years ago

“I ordered Mother’s Day flowers last minute and Ottawaflowers did a great job with the order. The flowers were delivered on time and the arrangement exceeded my expectations.”

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Posted 4 years ago

“First delivery attempt failed doubly: the crystal vase I had ordered was broken in delivery, and I was promised an afternoon delivery. (This spoiled the surprise as well). Furthermore, after adjusting plans to remain home to wait for second delivery, received an email...after closing hours...that no one was home (!). Unreliable service”

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Posted 4 years ago

“I appreciate that they deliver for Mother's Day until the last minute.”

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Posted 4 years ago

“Prompt and Great service. I was not sure if it would be delivered on time, but the service was so fast and the item was absolutely gorgeous”

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Posted 4 years ago

“I ordered a flaming sword as a gift and it was beautiful!”

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Posted 4 years ago

“The middle picture is what was advertised thru Ottawa Flowers and what I THOUGHT that I had purchased for my Daughter for Mother's Day. The other pictures are what she actually recieved complete with: dead/wilted Daisies, a rotten Kiwi fruit, 2 lemons (???) 4 apples and 2 oranges...looking NOTHING at all like the advertised picture! Completely shameful false advertising! Shame on you!!!!!”

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Posted 4 years ago

“The middle picture is what was advertised (Fresh Fruit and Flower Basket) and what I THOUGHT I had purchased for my Daughter for Mother's Day from Ottawa Flowers. The rest of the pictures are of what she actual recieved including: wilted/dead Daisies, a rotten Kiwi, 2 lemons(???) 4 apples and 2 oranges...disgraceful false advertising!!!”

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Posted 4 years ago

“I was told that the arrangement you delivered was beautiful. Thanks so much!”

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Posted 4 years ago

“The deliveries are reliable and flowers are always fresh!”

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Posted 4 years ago

“I'm never disappointed with any of the flowers I have ordered. Always fresh and beautifully arranged!”

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Posted 4 years ago

“Arrangements are always beautiful and as advertised (or better), and always reliably delivered. I've been using Ottawa Flowers for years and am a 100% satisfied customer!”

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Posted 4 years ago

“Ordered flowers for a friends birthday.. Didn’t get what I ordered ... complained.. they never called me back .. I sent pics and an email .. i dont think they used 1 same flower as the one i ordered .. so disappointed.. and I’m sure the arrangement they sent wasn’t worth the same either”

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Posted 4 years ago

“Our second order - delivered on time, and looked exactly like the picture. The recipient was delighted.”

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Posted 4 years ago

“This is the second time I am ordering from you guys, and in the flower delivery department, I am delighted. But when I tried to order the second time, I didn't have my password, and when I pressed the find my password, my password was sent to me in plain text, and as a CS engineer, that tells me that it wasn't encrypted in the first place which is a big security flaw. This exposes every single people with an account, and since its in plain text, it would require minimal effort to hack into the data and retrieve all the data. This exposes your customer's information stored with you but is also very dangerous because people tend to reuse a password, and some of your customers could use the same email and password for their bank account as well. I would contact you guys IT person or the person that made this decision and ask him to change it ASAP. This message isn't meant to offend anyone; I just wanted to point this out and tell you guys how big of a security flaw it is. Cordially”

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Posted 4 years ago

“Very easy to order online and the bouquets were beautiful. Quick delivery. Thank you for the wonderful service”

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Posted 4 years ago

“I think the choice of flowers and displays is very impressive, and now use OF regularly. My only concern this time round is that the arrangement was not delivered "in person", and has gone missing.”

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Posted 4 years ago

“My sister and brother in Saskatchewan had a spring bouquet delivered to me in Ottawa yesterday. It is a beautiful bouquet, just opening up, with chocolates attached. Especially during C-19 you could not have done better or pleased me more. Many thanks Lynn McNabb”

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Posted 4 years ago

“During our troubled times we are currently living in #StayStrong, I ordered a Flower Cake from a local business for my Mother-In-Law's Birthday. The arrangement was absolutely Beautiful! Exactly what I expected! Delivery was on time as promised. I would highly recommend Ottawa Flowers Inc.”

Ottawa Flowers Inc. 5 star review on 29th April 2020

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Posted 4 years ago

Ottawa Flowers Inc. is rated 4.2 based on 913 reviews