Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 920 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been using your shop for a few years now for special occasions. As I live far from family it has been a great way to make loved ones happy and so easy for me. Always rave reviews of your bouquets!”

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Posted 7 months ago

“Great service. Convenient. Flowers exactly as shown.”

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Posted 7 months ago

“We received flowers that were wilted, tried to contact company by phone never received a call back. Chatted with bot still no way to get a hold of company.”

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Posted 7 months ago

“Here's the thing and I'm going to be honest with you. First thing, I was unaware that Ottawa Flowers Inc. used Shopify to process their payments, I did not see that information posted on the site. Second, I receive an e-mail from Ottawa Flowers Inc. advising me that my CC was flagged as High Risk Fraud(according to Shopify) which of course is not true, I immediately spoke to my bank, my CC is valid and has not been flagged and payment was accepted. My next course of action: I cancelled my CC. Third, (and I don't know anyone in their right mind that would do this) they requested I send them THROUGH EMAIL and PHOTOCOPY of the front and back of my CC, PLUS a copy of a valid government issued card. Unbelievable!!!”

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Posted 7 months ago

“Beautiful bouquet! Very happy with the flowers. Thank you!”

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Posted 8 months ago

“User friendly website. On time delivery Competitive pricing.”

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Posted 8 months ago

“My 97 year old mother's flowers were delivered at 10:00 at night, waking her up!!!!”

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Posted 8 months ago

“I paid for 12 roses and there was only 10 in the bouquet”

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Posted 8 months ago

“Very disappointed with their delivery service. A mothers day order (placed well in advance) was delivered close to 10pm on Mother’s Day, way too late to be appreciated by our elderly mother the day of. Will not be ordering again.”

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Posted 8 months ago

“My only frustration is the delivery charge as we fell 5 km outside the free zone. I'll look for another option next year.”

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Posted 8 months ago

“Decent service. Adequate quality. Delivery as promised.”

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Posted 8 months ago

“I order some flower online for Mother's Day. When they were delivered, they were already wilted and dying. I was suppose to receive a call reguarding the disappointing order and have not heard anything. Do no recomend.”

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Posted 8 months ago

“Very satisfied with delivery service from Ottawa Flowers for Mother's Day, as well as the online ordering and service.”

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Posted 8 months ago

“Excellent service and they made a beautiful bouquet!”

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Posted 8 months ago

“It’s simple. The flowers were never delivered and will never use this service again. I received a call on Friday and gave the man a number to call. He was nice and said he’d re deliver. I find out today they were never delivered and when my mother called she was told delivery wasn’t possible until yiu coipd contact me. I have flowers delivered all over the world and never have these issues. Get your act together. Now I’m out money and my longer didn’t get her Mother’s Day flowers. What an awful business model. I shipment have to check my emails on a weekend to do your job for you. Do your own job!!! I do mine. You do yours.”

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Posted 8 months ago

“The floral arrangement was perfect. The ordering process was easy and the delivery was as specified. I will use Ottawa Flowers again.”

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Posted 8 months ago

“Flowers were beyond compare! Thanks for taking care of such an important delivery. Always love working with Ottawa Flowers.”

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Posted 8 months ago

“Beautiful service and arrangement. My mother in law love it :)”

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Posted 8 months ago

“Easy to deal with and they delivered quality flowers!!”

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Posted 8 months ago

“Thank you Ottawa Flowers! My mom was extactic!”

Ottawa Flowers Inc. 5 star review on 11th May 2024

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Posted 8 months ago

Ottawa Flowers Inc. is rated 4.2 based on 920 reviews