Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 913 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very beautiful, my mom loved it!”

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Posted 5 years ago

“we can actually see what we buy which is nice. Super simple online ordering.”

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Posted 5 years ago

“Prompt delivery. Fresh flowers-as showed in a picture. For sure I will use Ottawa Flowers for my next orders. Thank you. Irena”

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Posted 5 years ago

“I debated about writing a review.....A couple of weeks ago I ordered an arrangement of colourful flowers in a vase as a congratulations for my Son's girlfriend. When the flowers arrived they weren't in a vase at all. They were stuck in a piece of oasis that was wrapped with cellophane. The bouquet had an odd colour combination and the mauve daisies were turning brown in the center.When I called to complain, I was told they would look into it. I received an e mail stating that the designer mis read the order and I was credited for the vase, which was all they could do at that point. But, it still didn't change the fact that the daisies were way passed their life span and the designer must have trouble with colour combinations. P.S. I have been a Florist myself for over 34 years. That is why I called direct and placed my order. Delivery was on time, but quality was way off the mark.It made me sad. Cause this was a very special occasion.”

Ottawa Flowers Inc. 2 star review on 31st May 2019

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Posted 5 years ago

Good morning, We are saddened that you do not like the yellows, lavender, red & white combinations. We have many colors available at all times, could have easily done a different combination if requested. We would like to offer you a $25 in-store credit towards your next purchase as our apology for color & daisies (although they look good in the picture).

Posted 5 years ago

“I live out of province. I always use Ottawa Flowers for birthdays and special occasions for my family that lives there. Great service and great options!”

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Posted 5 years ago

“I have been using Ottawa Flowers for years. I live outside of the country and know that whatever I order for friends and family will be perfect. Won't order from anywhere else”

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Posted 5 years ago

“Ottawa Flowers was amazing. Paval made sure our wedding flowers were perfect and fresh! I highly recommend using Ottawa Flowers.”

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Posted 5 years ago

“I have used Ottawa Flowers before and they never failed, but this Mother's Day they failed me spectacularly. I received an email saying "Last Chance for Guaranteed Mothers Day Delivery" so I ordered immediately spending around $250 and requested before 4 pm delivery spending the extra to make sure my mother and grandmother get their flowers promptly. I was excited! I told my father in Ottawa (I'm in Vancouver) don't worry they shoukd be there before 4 pm. Then 5 oclock rolled by. I inquired and the dispatch gave me the drivers cell number. He complained that he had to go here and there and it would be a couple hours. Both my father and I were furious!!! The delay meant they missed their reservation. After dinner and a visit to my grandmother at her assisted living facility (empty handed) they arrived home. Still nothing. The delivery arrived at 9:30 pm!!! Five and a half hours past what I paid for!!! Dont tell me "Last Chance..." and then squeeze me in at tge end of the day ESPECIALLY when you took my money for expedited service which I then relayed! Complete EMBARASSING Nightmare. The flowers were beautiful though when my Father got out of bed and delivered to my grandmother at 11:00 pm.”

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Posted 5 years ago

Hi Scott, After looking into the issue we found that the driver that had your order was overwhelmed by the Mother's Day volume and failed to deliver on time as you requested. We apologize for this and have issued a $19.21 refund for your delivery fee $17 + tax Once again, accept our sincere apology for not being able to deliver on time. Ottawa Flowers Inc.

Posted 5 years ago

“Ottawa Flowers was so easy to work with for our wedding day! And the arrangements were beautiful and exactly what we envisioned!”

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Posted 5 years ago

“The flowers for my wedding were absolutely perfect! They were everything I wanted and so much more!! Thank you so so much!”

Ottawa Flowers Inc. 5 star review on 21st May 2019

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Posted 5 years ago

“Ottawa Flowers arranged an exceptional arrangement with Birds of Paradise for Mother's Day - could not be happier.”

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Posted 5 years ago

“Great product and delivered same day with friendly service”

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Posted 5 years ago

“The colours did not match the photo on the website, but at least they were appropriate for the event (Mother's Day).”

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Posted 5 years ago

“Pavel was amazing to work with and was able to bring my wedding vision to life:) Thank you ! Nari”

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Posted 5 years ago

“I have ordered from Ottawa flowers for over the last six years with no issues. I recently placed an order for mother’s Day, I went based on the picture on the website. The flowers I got looked nothing like it, all the flowers were dead and had no vibrant colour to it. My mother was very disappointed with what I got her leading me to go return the 90 dollar flowers and get a refund.”

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Posted 5 years ago

“Order was not delivered on date requested. You also messed up my order. Horrible service”

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Posted 5 years ago

“Great service sent as shown on website”

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Posted 5 years ago

“They always deliver my orders on time”

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Posted 5 years ago

“A prompt & beautiful arrangement delivered - very close to what was shown on the website! A great 1st time experience!”

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Posted 5 years ago

“Thank you. Great service.”

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Posted 5 years ago

Ottawa Flowers Inc. is rated 4.2 based on 913 reviews