Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 920 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered flowers for a friends birthday.. Didn’t get what I ordered ... complained.. they never called me back .. I sent pics and an email .. i dont think they used 1 same flower as the one i ordered .. so disappointed.. and I’m sure the arrangement they sent wasn’t worth the same either”

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Posted 4 years ago

“Our second order - delivered on time, and looked exactly like the picture. The recipient was delighted.”

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Posted 4 years ago

“This is the second time I am ordering from you guys, and in the flower delivery department, I am delighted. But when I tried to order the second time, I didn't have my password, and when I pressed the find my password, my password was sent to me in plain text, and as a CS engineer, that tells me that it wasn't encrypted in the first place which is a big security flaw. This exposes every single people with an account, and since its in plain text, it would require minimal effort to hack into the data and retrieve all the data. This exposes your customer's information stored with you but is also very dangerous because people tend to reuse a password, and some of your customers could use the same email and password for their bank account as well. I would contact you guys IT person or the person that made this decision and ask him to change it ASAP. This message isn't meant to offend anyone; I just wanted to point this out and tell you guys how big of a security flaw it is. Cordially”

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Posted 4 years ago

“Very easy to order online and the bouquets were beautiful. Quick delivery. Thank you for the wonderful service”

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Posted 4 years ago

“I think the choice of flowers and displays is very impressive, and now use OF regularly. My only concern this time round is that the arrangement was not delivered "in person", and has gone missing.”

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Posted 4 years ago

“My sister and brother in Saskatchewan had a spring bouquet delivered to me in Ottawa yesterday. It is a beautiful bouquet, just opening up, with chocolates attached. Especially during C-19 you could not have done better or pleased me more. Many thanks Lynn McNabb”

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Posted 4 years ago

“During our troubled times we are currently living in #StayStrong, I ordered a Flower Cake from a local business for my Mother-In-Law's Birthday. The arrangement was absolutely Beautiful! Exactly what I expected! Delivery was on time as promised. I would highly recommend Ottawa Flowers Inc.”

Ottawa Flowers Inc. 5 star review on 29th April 2020

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Posted 4 years ago

“Flowers arrived the day of which is great! Some flowers seemed wilted and some branches were dead but overall nice!”

Ottawa Flowers Inc. 4 star review on 29th April 2020

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Posted 4 years ago

“I did not receive what I ordered at all. The flowers weren’t in the right vase and there was no card. The flowers in the arrangement weren’t as promised at all. Overall will not order from here again.”

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Posted 4 years ago

“Quick on like response. Order was communicate well. I will always order through ottawa flower Inc. instead of any other provider. Couldn't be any more satisfied.”

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Posted 4 years ago

“After seeing all of the other positive reviews, I decided to choose Ottawa Flowers to send my co worker a peace lily and I am glad I did! I ordered online, very easy and she received them the next morning :) It was also great that I was able to see exactly the status of my order. Will absolutely use Ottawa Flowers again!”

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Posted 4 years ago

“They provided same day delivery, which made a birthday girl very happy.”

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Posted 4 years ago

“Amazing service and flowers!!!”

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Posted 4 years ago

“Thank you for the beautiful custom order for our new grandson and family. It was better than my expectations and truly appreciated.”

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Posted 4 years ago

“I live in Toronto and my oldest son lives in Ottawa. For the last 3 years I’ve been ordering flowers and fruit baskets for my son’s birthday from Ottawa Flowers. The service is amazing! The fruits and flowers are always fresh. I was kept informed through email about the delivery status. The price is reasonable for the contents. I’m very satisfied with the service. Will definitely continue ordering from this company. Thank you guys for your amazing job!”

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Posted 4 years ago

“We have been using Ottawa Flowers for several years to send special gifts to our family and friends, as we now live in St. Thomas. They provide quality and a caring attitude and they follow up on our orders to ensure we are 100% satisfied. Thank you Ottawa Flowers.”

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Posted 4 years ago

“I live out of town but use Ottawa Flowers when I want to send flowers to my family members living in Ottawa. The flowers arrive on time, are fresh and look like the picture show when placing my order.”

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Posted 4 years ago

“I wish there was a way to specify a delivery time window rather than all day. I was also sad to hear that my order was delivered without a card, even though I included a note. It made it confusing for the recipient. That being said, the delivery was on the correct day and the plant was lovely.”

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Posted 4 years ago

“I was extremely happy with my experience with Ottawa Flowers. Delivery was wonderful and we received a call once the flowers arrived. The flowers were beyond beautiful! Thank you Ottawa Flowers!”

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Posted 4 years ago

“I've ordered from this company twice. Both times, particular the last have been terrible experiences. The first time, despite providing all contact information, they put my order on hold without contacting me. When i called them up, they said it was to "verify payment". They then made the delivery late at night, when i had paid a premium to have it delivered at a certain time. The second time I ordered, two days ago, was for a death anniversary. They contacted me a day after the delivery date, and said they didn't have the flowers i ordered. I responded and accepted the alternative (cheaper) flower. At 2PM the day after the delivery date - they cancelled the order for no reason, again without contacting me. Incredibly slow, cheap and unprofessional - especially considering the importance of this date to me and my family.”

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Posted 4 years ago

Ottawa Flowers Inc. is rated 4.2 based on 920 reviews