Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 920 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received exactly what I ordered in excellent shape, exactly when I asked for them to be delivered. Delivery person was very pleasant. Thank you very much will recommend”

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Posted 3 years ago

“Easy to place your order online and schedule a delivery! Always beautiful arrangements that exceed your expectations.”

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Posted 3 years ago

“I ordered my wedding floral arrangements from Ottawa Flowers and was very happy with how Pavel took my ideas and created exactly what I envisioned. The price was reasonable, delivery was prompt and I felt the customer service leading up to the event was excellent.”

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Posted 3 years ago

“I have used Ottawa Flowers Inc. on numerous occasions and was 100% satisfied with their product and services each time. On my last order I needed to make a change to the message that I submitted online - this was rectified by instanted by a quick phone call, with the order delivered within a few hours. Well done again Ottawa Flowers!”

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Posted 3 years ago

“I am very impressed with product offerings, the pricing, and the excellent service from start to end. I will order from Ottawa Flowers inc. again.”

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Posted 3 years ago

“The customer service and the delivery were excellent! Pavel made the transactions extremely accommodating and the delivery was perfect and they went the extra mile. We will definitely buy from them again!”

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Posted 3 years ago

“Amazing service and follow-up during delivery :-)”

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Posted 3 years ago

“Always beautiful and worth the value. Very pleased with the whole process and the flowers, which is why I always go back to them for any floral needs.”

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Posted 3 years ago

“Dear Pavel: Thank you so much for the exquisite arrangement that you sent me today. The flowers are absolutely breathtaking and look divine in my living room. Best regards, Bonnie”

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Posted 3 years ago

“I always use Ottawa Flowers to send my mom flowers since I live out of town. They have excellent communication so I know when it’s out for delivery and when it has been delivered. This Mother’s Day my flowers arrived in good time, they were fresh and beautiful!”

Ottawa Flowers Inc. 5 star review on 13th May 2021

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Posted 3 years ago

“I have used Ottawa flower many time. They have beautiful arrangements that exceed my expectations and they are well priced Maggie”

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Posted 3 years ago

“Beautiful flowers delivered on time (same day)! I recommend Ottawa Flower.”

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Posted 3 years ago

“Easy to book. Product is delivered on time with no fuss, no muss.”

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Posted 3 years ago

“Used your services for our wedding 5 years ago. Would not think of using anyone else in Ottawa. Great service. Thank you”

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Posted 3 years ago

“Great offers and prices for flowers and bouquets and timely delivery as well.”

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Posted 3 years ago

“Arrangement was beautiful! Website is user friendly. Same day delivery is great. Notifications by email at every step until delivery.”

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Posted 3 years ago

“My experience with ottawa flower for both Mother’s Day 2021 and my sisters wedding in September 2020 has been amazing!”

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Posted 3 years ago

“Amazing!! Absolutely love the arrangements each and every time.i order!! Thank you!!”

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Posted 3 years ago

“Very happy. Flowers delivered on time. Flowers as advertised. Wife’s happy … I’m happy.”

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Posted 3 years ago

“The product and the flowers were amazing! Impeccable. The delivery guy was polite and asked for my name before leaving the flowers. There were others issues until receiving the flowers, though. * The website kept saying "In progress" and was only updated a few minutes before the delivery. Not really helpful if I want to track my order. * Not being able to select a specific time range for delivery had me booked my whole day waiting for the flowers only to receive them at 3:55 pm. Not related to the product, but I thought it'd be nice to mention it. * Changing my password on the website. The old password field is not hidden. The new password field is, but the "Confirm new password" field is not. Shouldn't all the hashed (hidden) and the system automatically validates if the new password matches? * I was having problems navigating the website when I noticed in the Console some errors, probably due to the technology used to build the site. * Site doesn't seem to have GTM implemented and the Data Layer is not as useful as it could be to help make decisions based on what users are doing on the site. Regarding this Survey: * Delivery on time: It's a little bit relative. My order was B4 4pm. Technically, it was on time, but with a range like that, probably it will always be delivered on time. * How many days did the delivery take. Is that related to the day I ordered or the expected day but I received in another? Same-day in the expected date, but within 5 days from my order. Overall, the product is great and I'll order again for future celebrations for sure.”

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Posted 3 years ago

Ottawa Flowers Inc. is rated 4.2 based on 920 reviews