Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 920 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst company I’ve ever dealt with. Made me change my order twice. Delivered order late ( on second day where it was supposed to arrive on my sister’s birthday) balloon burst on the way, sent the wrong chocolate not the one i ordered, and the the plant that arrived was dying and looked nothing like the one i ordered on the website. I complained and your quality assurance met with GM and decided to send a new plant with 2 balloons and we waited for 3 days and nobody showed up. I emailed you twice for a refund and nobody replied. What kind of service is this???! Honestly the worst company ever terrible quality and very poor customer service. I am still asking for a full refund for the rubbish you sent”

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Posted 5 years ago

“Flowers were gorgeous, and exactly what I chose online!”

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Posted 5 years ago

“Poor customer service. Delivery was two days late and company made no effort to contact until late afternoon of the day after delivery was due. They then did not deliver within the two hour window promised when they did get round to delivering. There are lots of other options for flower delivery in Ottawa- I would strongly recommend going elsewhere if you want reliable good customer service.”

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Posted 5 years ago

“I was most impressed with the Ottawa Flowers service and product. My wedding flowers turned out better than I imagined them. I was given their full attention and we went though all details of my order without being rushed, answering my questions with patient. Highly recommend for sure.”

Ottawa Flowers Inc. 5 star review on 19th March 2019

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Posted 5 years ago

“Thank you for working conscientiously and thoughtfully to make sure a dear friend received a flower gift from me. Delivered as promised, can always count on Ottawa Flowers Inc. Price very ideal - I recommend to all!!!”

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Posted 5 years ago

“Good reliable service, great selection of flowers.”

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Posted 5 years ago

“I want to extend my sincerest thanks to your wonderful driver, James, for his help yesterday! He found my 90-year-old aunt who had fallen on the side of the icy, snowy road as she walked to my house. Unfortunately, she has dementia and slipped out of the house when my uncle wasn't looking! James scooped her up, called an ambulance, brought her up to my house, and helped my get her inside. If he hadn't found her...? I don't want to think about it. James, my family and I are grateful for your kindness! Thank you!”

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Posted 5 years ago

“Very professional, we received everything as ordered, very good service.”

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Posted 5 years ago

“Happy with my purchase. They were prompt with same day delivery and called to verify details at the time of delivery. Would use again .”

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Posted 5 years ago

“Excellent service, order was received within 3 hours to much praise!”

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Posted 5 years ago

“Great service, easy to navigate website.”

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Posted 5 years ago

“The recipient was very happy with it. It was a lovely basket.”

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Posted 5 years ago

“Thank you for the fast delivery”

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Posted 5 years ago

“Excellent customer service as always. Quick order processing and fast delivery.”

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Posted 5 years ago

“Delivery was on time, happy with the service I received.”

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Posted 5 years ago

“Loved the flowers. Everything arrived as desired. Thanks!”

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Posted 5 years ago

“Great arrangements, always timely.”

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Posted 5 years ago

“Great timing and she loved them!”

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Posted 5 years ago

“orders are put together fast, lots of choice, and delivered as promised.”

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Posted 5 years ago

“Delivered first thing in morning, happy with the bouquet!”

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Posted 5 years ago

Ottawa Flowers Inc. is rated 4.2 based on 920 reviews