Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 920 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrangement was beautiful! Website is user friendly. Same day delivery is great. Notifications by email at every step until delivery.”

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Posted 3 years ago

“Flowers were almost dying And balloons where ugly and paid for a big balloon got a medium size happy birthday one.”

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Posted 3 years ago

“My experience with ottawa flower for both Mother’s Day 2021 and my sisters wedding in September 2020 has been amazing!”

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Posted 3 years ago

“It is 7:40 pm and the flowers have not yet been delivered.”

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Posted 3 years ago

“Amazing!! Absolutely love the arrangements each and every time.i order!! Thank you!!”

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Posted 3 years ago

“Very happy. Flowers delivered on time. Flowers as advertised. Wife’s happy … I’m happy.”

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Posted 3 years ago

“The product and the flowers were amazing! Impeccable. The delivery guy was polite and asked for my name before leaving the flowers. There were others issues until receiving the flowers, though. * The website kept saying "In progress" and was only updated a few minutes before the delivery. Not really helpful if I want to track my order. * Not being able to select a specific time range for delivery had me booked my whole day waiting for the flowers only to receive them at 3:55 pm. Not related to the product, but I thought it'd be nice to mention it. * Changing my password on the website. The old password field is not hidden. The new password field is, but the "Confirm new password" field is not. Shouldn't all the hashed (hidden) and the system automatically validates if the new password matches? * I was having problems navigating the website when I noticed in the Console some errors, probably due to the technology used to build the site. * Site doesn't seem to have GTM implemented and the Data Layer is not as useful as it could be to help make decisions based on what users are doing on the site. Regarding this Survey: * Delivery on time: It's a little bit relative. My order was B4 4pm. Technically, it was on time, but with a range like that, probably it will always be delivered on time. * How many days did the delivery take. Is that related to the day I ordered or the expected day but I received in another? Same-day in the expected date, but within 5 days from my order. Overall, the product is great and I'll order again for future celebrations for sure.”

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Posted 3 years ago

“Great site and nice variety of flowers and plants.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Nice flowers, but I had asked for delivery May 15 and they were sent out right away, 12 days early.”

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Posted 3 years ago

“I haven't received the flowers quite yet”

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Posted 3 years ago

“My past experience with Ottawa Flowers has always been excellent. However, my latest experience was not good. The birthday bouquet I ordered for May 1 was beautiful, but only lasted 3 days and almost all the flowers had died within a few days after delivery. The replacement bouquet that was offered to me was never delivered. I called a 2nd time the next day and was told it would be delivered shortly after 3 pm that day, but it was only delivered at 9:30 pm to my elderly mother. And the replacement bouquet was quite plain and unimpressive compared to what I had originally ordered and paid for. I’ll need to consider this next time I send flowers.”

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Posted 3 years ago

“Great bouquet! Arrived right on Time!”

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Posted 3 years ago

“Unimpressed. Upon receipt of the flowers the person complained immediately about wilted and broken flowers.”

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Posted 3 years ago

“Second year in a row using this company, both times everything went perfectly - easy to order, delivery on time, and mom was thrilled with the flowers. Highly recommended!”

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Posted 3 years ago

“We ordered our wedding flowers from Ottawa Flowers Inc. and received exceptional service. Pavel and his team exceeded all our expectations and the flower arrangements were absolutely beautiful. Thank you for making our special day even better!”

Ottawa Flowers Inc. 5 star review on 9th May 2021

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Posted 3 years ago

“Was surprised on my birthday with a stunning bouquet from Ottawa Flowers. They have lasted beautifully - longer than any other fresh bouquet I've had. I would recommend them highly.”

Ottawa Flowers Inc. 5 star review on 4th May 2021

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Posted 3 years ago

“Good service and excellent quality.”

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Posted 3 years ago

“Ottawa Flowers has the most amazing staff and every bouquet I have sent have been absolutely stunning and delivery service is awesome. If you want beautiful flowers for any occasions reach out to them. :)”

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Posted 3 years ago

“Ordered a bouquet for my sister in law’s birthday. She loved them! Thank you #ottawaflowers”

Ottawa Flowers Inc. 5 star review on 21st April 2021

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Posted 3 years ago

Ottawa Flowers Inc. is rated 4.2 based on 920 reviews