Ottawa Flowers Inc. Reviews

Name: Ottawa Flowers Inc.
Address: 3-2000 Thurston Drive, Ottawa
Rating: 4.20

4.2 Rating 913 Reviews

79 %

of reviewers recommend Ottawa Flowers Inc.

4.2

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

Write Your review

Tell us how Ottawa Flowers Inc. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ottawa Flowers Inc. 5 star review on 11th November 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a Canadian living in Ireland, so anytime I want to quickly send family members a gift, Ottawa Flowers is the most reliable flower & delivery shop I’ve ever had the pleasure of using. They are efficient, their website is easy to get around and order from, and their arrangements are lovely. Would recommend to anyone!”

Helpful Report

Posted 6 years ago

“Great people!”

Helpful Report

Posted 6 years ago

“I have dealt with Ottawa flowers for my wedding. Pavel is a professional guy that will help you with all his help. We basically left everything in his hands and he did more that we expected and made us save money at the same time. Pavel, A+ ! Thanks for everything you did for us. We love you, truly, Dahlia & Moïse.”

Helpful Report

Posted 6 years ago

“The flowers for our wedding were perfect! They did a fantastic job.”

Helpful Report

Posted 6 years ago

“Amazing! Went above and beyond our expectations.”

Helpful Report

Posted 6 years ago

“I had such an easy time ordering flowers for my wedding with Ottawa Flowers! They were so quick to meet with me and to create a vision for flowers I wanted on that day. The flowers were gorgeous and exceeded expectations!! All round GREAT experience, such an easy vendor to do business with!”

Helpful Report

Posted 6 years ago

“Ottawa Flowers provided our wedding flowers. Pavel was a dream to work with - highly organised and efficient. The flowers and arrangements were absolutely beautiful. Highly recommended! S & A”

Helpful Report

Posted 6 years ago

“Great service , great design!”

Helpful Report

Posted 6 years ago

“Ottawa flowers busted their butts to make my dream wedding a reality, I couldn't have asked for it to be any better! Thank you !!”

Helpful Report

Posted 6 years ago

“Used a few times. Definitely not ordering again after not receiving an order”

Helpful Report

Posted 6 years ago

“Delivery on time as promised, flowers were very beautiful. Thank you very much.”

Helpful Report

Posted 6 years ago

“Excellent execution and delivery. Timing was superb. Flowers arrived just after the happy couple's celebration dance. Thanks, Ottawa Flowers and Joanne!”

Helpful Report

Posted 6 years ago

“Great service, on time and decent prices.”

Helpful Report

Posted 6 years ago

“Floral centerpieces pieces blew me away!”

Helpful Report

Posted 6 years ago

“Ottawa flowers and Pavel worked very hard to make sure my wedding was beautiful. It was very comfortable and reassuring working with this great team! I highly recommend Ottawa flowers to cater to your needs for any occasion!”

Helpful Report

Posted 6 years ago

“Lovely flowers. Staff could be a bit more organized and/or communicate better. Arrangement needed to be ordered and be delivered the following week. Customer requested she be notified when it was ready for delivery, so message could be added for special gift. None of that occurred. Gift delivered. To correct address, I assume. No name, no message. One expects better service at this price point.”

Helpful Report

Posted 6 years ago

Dear Regina, We apologize for the misunderstanding that occurred with your order’s card message. We were under the impression that you will call us to provide the message as agreed with the customer support agent you spoke to. Never the less, we take full responsibility for not double checking the order before shipping it to make sure it had the card message. Because of this, we have implemented a new order processing procedure that will prevent issues like this happening in the future. The Ottawa Flowers Team

Posted 6 years ago

“We loved the arrangements, and the service was awesome. Our only problem was that the lilies we used for our arrangements kept falling apart. Whether we were touching them or not. Even the loose lilies we were putting into centerpieces fell apart without us touching them (and they weren't even bloomed at the time).”

Helpful Report

Posted 6 years ago

“Pavel is such a kind and generous man! We were impressed by his professionalism and expertise in the world of flowers. His input and advices were invaluable for us. He is very detail-oriented, always on time and always available to answer our questions. Our fairy-tale wedding was perfect! The flowers and the bouquets were sooo beautiful. Pavel went above and beyond with our wedding flowers! We highly recommend Ottawa Flowers and we will definitely be getting our flowers from there for our other future events! Thanks Pavel from Elie and Melissa Chehade”

Helpful Report

Posted 6 years ago

“Highly recommend. I had last minute changes to my bridal bouquet which Ottawa flowers did an amazing job to accommodate. I loved my bridal bouquet and those for my bridesmaids. Ottawa flowers worked with us to create the centrepieces we wanted in our price range. Service included drop off, pick up, arranging the centrepieces and ensuring enough water was given to the flowers. I was surprised at the level of attentiveness and care for the our floral centrepieces and the bouquets on our special day. Highly recommend for wedding flowers.”

Helpful Report

Posted 6 years ago

“Flowers are gorgeous and customer service is amazing!”

Helpful Report

Posted 6 years ago

Ottawa Flowers Inc. is rated 4.2 based on 913 reviews