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Outback Equipment Reviews

4.3 Rating 5,724 Reviews
80 %
of reviewers recommend Outback Equipment
4.3
Based on 5,724 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Outback Equipment Reviews
Outback Equipment 5 star review on 3rd January 2025
Craig Warne
Outback Equipment 5 star review on 3rd January 2025
Craig Warne
Outback Equipment 5 star review on 20th December 2024
MARTIN HYDE
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 17th December 2024
Perry Waldron
460
Anonymous
Anonymous  // 01/01/2019
Took 5 weeks for order to arrive with zero communication.
Helpful Report
Posted 36 minutes ago
Very happy with our Aussie Traveller curved rafters. Prompt delivery. Quality product and good company to deal with
Helpful Report
(Coopers Plains, 4108) - Posted 1 hour ago
Ordered a bimini for my boat in November. 7 weeks later and it still hasnt come
Helpful Report
(Coopers Plains, 4108) - Posted 2 hours ago
Everything happened as it was supposed to. Thanks. Great result.
Helpful Report
(Coopers Plains, 4108) - Posted 14 hours ago
Delivery of item took over 3 weeks. No correspondence to say item wasn’t in stock.
Helpful Report
(Coopers Plains, 4108) - Posted 22 hours ago
Still waiting reply on not receiving water pump in my order
Helpful Report
(Coopers Plains, 4108) - Posted 22 hours ago
No customer service. Nobody answers emails sent to support. 2 hour wait for chat session. Will never purchase from OE again.
Helpful Report
(Coopers Plains, 4108) - Posted 23 hours ago
Thanks for all our equipment although they didn’t all come together but that doesn’t matter thank you Very happy with service Garry Patmore
Helpful Report
(Coopers Plains, 4108) - Posted 1 day ago
I received my 2 items. One was correct the other was not what I ordered. Have asked what to do about it a couple of days ago but still no answer?
Helpful Report
(Coopers Plains, 4108) - Posted 2 days ago
Living interstate, only took 5 days for delivery. Best service and great prices
Helpful Report
Posted 2 days ago
Ease of ordering online , prompt delivery, excellent prices.
Helpful Report
(Coopers Plains, 4108) - Posted 2 days ago
Product and shipping very good. Dispatch from time of order to shipping info provided very slow. Was approx 2 weeks
Helpful Report
(Coopers Plains, 4108) - Posted 3 days ago
Good communication and a speedy delivery. Easy to fit once I worked out the system. Very good quality.
Helpful Report
(Coopers Plains, 4108) - Posted 3 days ago
Yes very happy with those chairs.
Helpful Report
(Coopers Plains, 4108) - Posted 3 days ago
Got my product in the end. Initially showed as shipped, but no tracking number available. Followed up once by website, twice by email. Never received a response, but after another week or two received a notice advising shipment was on the way.
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
all good cheers have good day ,nev
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
I ordered life jackets in October 24 no communication was sent to inform me these weren't in stock I only found out as I rang twice and the 2nd time was told they wouldn't be available until February 2025 I asked for a refund and finally got it 2 weeks later as I needed the jackets for a holiday in November not good customer service.
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
Very dissatisfied. Poor service.
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
Initially I received the WRONG product! After sending the wrong one back, we finally received the correct item ☹️ Will not deal with outback equipment again!! POOR SERVICE
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
Delivery was slow, definately wasn't the 4 business days that the website said, was nearly a week before I got confirmation of being sent then spent over a week in a store in Bendigo before finally being delivered, all up was about 22 days from order placement
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
Outback Equipment is rated 4.3 based on 5,724 reviews