Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.23

4.2 Rating 5,875 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 5,875 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 7th February 2025

Murray MAPLESON

Outback Equipment 5 star review on 5th February 2025

Jason Blowes

Outback Equipment 5 star review on 31st January 2025

John Collier

477

Anonymous

Anonymous // 01/01/2019

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“Recently bought the 12v ceiling fan, very powerful little unit. unfortunately very noisy also, rattles and weering engine noise, it's ok for the day but at night a bit annoying. Moves alot of air for its size.”

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(Coopers Plains, 4108) - Posted 2 hours ago

“The prduct was just what we wanted. A good price and it was a quick delivery.”

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(Coopers Plains, 4108) - Posted 2 hours ago

“Hey. You guys did great , however couriers please delivered late as usual. I used to use them but no more as they were always late with their promise times. kind regards. Mike.”

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(Coopers Plains, 4108) - Posted 2 hours ago

“Placed an order for 2 carbon filters for a SOG system. They were dispatched and arrived in 5 days. Great service.”

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(Coopers Plains, 4108) - Posted 1 day ago

“I ordered a trolling motor mount from the website because it said it was "in stock" Cool should only be a few days to get it posted to me. I checked my order on there website a week later come up "dispatched" cool should be here soon. After 2 weeks I rang them about the order and they said oh that's on back order it should be shipped out in about 3-4 weeks. Should not be selling anything unless you have it stock. The only positive out of this is I got my money back, I'll give them 1 star for that.”

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(Coopers Plains, 4108) - Posted 1 day ago

“Great product, currently using my sieves.”

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(Coopers Plains, 4108) - Posted 1 day ago

“I bought a camper trailer cover, this is the second time I have bought this item, it only lasts about 2 years before it falls apart, but it is a good price point. I intended to buy two, but a glitch and a lack of attention caused me to accidenty buy three. Outback Equipment has a policy that they don't refund errors, just provide a credit. With that attitude I won't shop there again so luckily the price point was really good and I am covered for the next 6 years.”

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(Coopers Plains, 4108) - Posted 1 day ago

“Works well”

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Posted 1 day ago

“I would not recommend this company to anyone. Firstly they did not send what I had ordered, some other piece of rubbish. Sent emails to never received a reply rang them absolutely disgusting service. Buyer beware”

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(Coopers Plains, 4108) - Posted 1 day ago

“Very poor experience and will never shop with this company again”

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(Coopers Plains, 4108) - Posted 2 days ago

“Hi sorry but the experience was not great. I placed an oredr and aftre waiting a week for a tracking number rang and found out you did not have the Mirrors ordered in stock and had no idea hwen they were coming. I asked for a refund and that took forever in coming back. You have some work to do.”

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(Coopers Plains, 4108) - Posted 2 days ago

Hi Paul, Thank you for your feedback, and we truly apologize for the experience you've had. It’s disappointing to hear that your order did not meet your expectations, particularly with the stock issue and the delay with your refund. This is certainly not the level of service we strive for at Outback Equipment. We appreciate your comments, please feel free to contact our customer service team, as we would like to assist you further. Best regards!

Posted 2 days ago

“The first item was dispatched 1 day after placing order, with Aramex. You provided minimal help tracking it after 10 days . After 18 days due solely to my efforts Aramex admitted losing it. I was told to contact Outback Equipment and send copies of their emails, this was met with more delays and excuses, I stated that if the item was resent Aramex was not to be used, again you sent it with Aramex and again they admitted it was lost. So now 34 days latter I receive an email stating my payment is being refunded. I ordered the item from a Victorian company and had it here 48 hours latter. I will never use Outback Equipment or anyone who freights with Aramex again, 2 star rating is generous and based solely on the original dispatch time. Dave Griffin”

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(Coopers Plains, 4108) - Posted 4 days ago

“Great company to deal with. We bought 2x12 volt ceiling fans which we placed in our permanent van site. Absolutely awesome Cheers John”

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(Coopers Plains, 4108) - Posted 4 days ago

Hi John, Thanks for the awesome 5-star review! We're thrilled to hear that you love your new ceiling fans. If you ever need anything else, just reach out! Cheers!

Posted 2 days ago

“Very happy with my item. Quick delivery as well. Would recommend Outback Equipment to anyone who needs, or replacing caming gear. 😁”

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