Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,719 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 3rd January 2025

Craig Warne

Outback Equipment 5 star review on 20th December 2024

MARTIN HYDE

Outback Equipment 5 star review on 18th December 2024

Anonymous

Outback Equipment 5 star review on 17th December 2024

Perry Waldron

460

Anonymous

Anonymous // 01/01/2019

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“Prompt service and great customer service. Had a manufacturing issue with our purchase and it was simple and easy to get in touch and organise a replacement. Will definitely be getting more from them.”

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(Coopers Plains, 4108) - Posted 3 months ago

“Can’t knock Outback equipment but the product I brought being the footwell poly tank was disappointing. I ended up having to buy the right fittings as the kit didn’t suit”

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Posted 3 months ago

“Great value. Best $ a fella could spend to keep the rain off his head. Buy a few.”

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Posted 3 months ago

“Diesel tank arrived, but was not told you had to assemble the hose connection outlet yourself. No Instructions came with it. Ask for a refund and was told NO…”

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(Coopers Plains, 4108) - Posted 3 months ago

Hi Kevin, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 3 months ago

“Best things I brought for my ute”

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(Coopers Plains, 4108) - Posted 3 months ago

“Ordered a 42 litre water tank to fit in my Ute, quick delivery and fits well highly recommend this product”

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(Coopers Plains, 4108) - Posted 3 months ago

“Brought a cable retractable for our car fridge cords. Fitted it. And lasted one trip to rainbow. Broke when I slide the fridge back in.”

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(Coopers Plains, 4108) - Posted 3 months ago

Hi Steve, We are very sorry to hear this! Please reach out to our customer service team here to submit a warranty claim.

Posted 3 months ago

“Exactly what I needed for this job thank you”

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(Coopers Plains, 4108) - Posted 3 months ago

“Great customer service.”

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(Coopers Plains, 4108) - Posted 3 months ago

“Allways quick response and despatch”

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(Coopers Plains, 4108) - Posted 3 months ago

“As a NewZealand customer I get the products I can’t get here at home With a massive selection of all things camping and 4x4 I have now purchased several times Communication and shipping is fast and cost effective and my items have always arrived in perfect condition I have now put mates on to OutBack Equipment as well The selection is awesome”

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(Coopers Plains, 4108) - Posted 3 months ago

“Fast service”

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(Coopers Plains, 4108) - Posted 3 months ago

“working ok”

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(Coopers Plains, 4108) - Posted 3 months ago

“The item was excellent but getting it was exceedingly arduous. Beware if you order online. They use Aramax who are impossible to contact either via phone or email and the whole redelivery process was virtually impossible. Total pot luck. Most couriers leave the parcels at Australia Post if no one is home but not Aramax. I will not be ordering online with you again for that reason. Really bad courier service.”

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(Coopers Plains, 4108) - Posted 3 months ago

Hi Louisa, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Posted 3 months ago

“Pleased with the product I purchased as I had lost my original handle and glad I could purchase the same.”

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Posted 3 months ago

“Good experience, no issues, love the coast to coast privacy screen. Better than expected”

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Posted 3 months ago

“Amazing quality, fast shipment, and downright perfect communications! Well done Outback!!”

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Posted 3 months ago

Hi Jamilee, We are incredibly grateful that you took the time out to leave us a 5-Star review.

Posted 3 months ago

“Great products and quick despatch, I will be ordering more soon, Many thanks 😊”

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Posted 3 months ago

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review.

Posted 3 months ago

“The motor operates fine. However Outback Equipments performance was far from satisfactory. The delivery of the part took excessive time to arrive and when I contacted Outback Equipment they did not want to know, just said out of our hands. They organised the freight company and should follow up with them if delivery is delayed. The freight company they use is extremely difficult to contact and really weren't interested in improving the situation. I will not be using Outback again due to the poor performance.”

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Posted 3 months ago

Hi Stephen, We sincerely apologise that you feel you have had that experience with us. Upon investigation I can see that our customer service team reached out to the courier company for you and followed this up until delivery. However, thank you for providing this feedback as it can always help us improve.

Posted 3 months ago

“Awesome staff, very helpful”

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Posted 3 months ago

Outback Equipment is rated 4.3 based on 5,719 reviews