Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, 1/24, Lensworth Street,, Coopers Plains
Rating: 4.22

4.2 Rating 6,056 Reviews

79 %

of reviewers recommend Outback Equipment

4.2

Based on 6,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1/24, Lensworth Street,,
1/24, Lensworth Street,
Coopers Plains
4108

Write Your review

Tell us how Outback Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outback Equipment 5 star review on 11th April 2025

John S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item as advertised. Excellent delivery”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Chris, Thank you for the excellent 5-star review! We're so glad to hear that the item matched your expectations and that our delivery met your needs. Cheers!

Posted 3 months ago

“Was missing a few parts from an item I bought and with one phone call outback packed up what was needed and sent to me with in a couple of days I cannot recommend them more highly and will definitely be buying more products from them”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Steve, Thank you so much for the incredible 5-star review! We're really pleased to hear that you received the parts you needed quickly. Your satisfaction is our priority, and we can't wait to assist you with your next purchase. Cheers!

Posted 3 months ago

“Great service Great product”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Darren, Thanks for the fantastic 5-star review! We’re delighted to hear that you’re happy with both our service and product. We look forward to seeing you again soon! Cheers!

Posted 4 months ago

“Bought frying pan and pot set good quality, great price”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi there, Thanks for the fantastic 5-star review! We’re thrilled to hear that you’re enjoying the quality and value of your frying pan and pot set. Your satisfaction means the world to us, and we hope to see you back for more gear soon. Cheers!

Posted 4 months ago

“Have brought gear online aswell as visiting Acacia Ridge store & had no dramas at all Cheers”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Gavin, Thanks for the awesome 5-star review! We're so glad to hear that your experiences, both online and at our Acacia Ridge store, have been smooth sailing. Your support means a lot to us, and we can’t wait to see you again. Cheers!

Posted 4 months ago

“Prompt service, good pricing and had the product needed.”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Ian, Thank you for the amazing 5-star review! We're so pleased to hear that you experienced prompt service and found the pricing and product availability to your satisfaction. Your support means a lot to us, and we can’t wait to serve you again! Cheers!

Posted 4 months ago

“Customer service has been excellent”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Barry, Thank you for the outstanding 5-star review! We're thrilled to hear that you found our customer service to be excellent. Your satisfaction is our top priority, and we look forward to assisting you again soon. Cheers!

Posted 4 months ago

“Excellent service! Will buy from Outback Equipment again.”

Helpful Report

Posted 4 months ago

Hi Kerry, Thank you for the excellent 5-star review! We're so glad to hear that you had a positive experience with our service. We can’t wait to welcome you back to Outback Equipment again in the future. Cheers!

Posted 4 months ago

“Parcels are always delivered quick and on time. Keep up the good work guys.”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Martin, Thank you so much for the glowing 5-star review! Your kind words motivate us to keep up the great work! If you need anything else, just let us know. Cheers!

Posted 4 months ago

“very happy with the service,staff were more then happy to answer all my boring questions,but made the online purchase alot easier..would buy through these guys again”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Simon, Thank you for the incredible 5-star review! We're thrilled to hear that our team was able to assist you with your questions and make your online purchase smoother. Your satisfaction is our top priority, and we look forward to serving you again in the future. Cheers!

Posted 4 months ago

“My DO35 coupling arrived within a few days wit no issues. Outback equipment was the cheapest price.”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Luke, Thank you for the fantastic 5-star review! We're delighted to hear your DO35 coupling arrived promptly and that you found our prices unbeatable. Your support is greatly appreciated! If you have any questions or need assistance in the future, don’t hesitate to reach out. Cheers!

Posted 4 months ago

“The 300w solar panel I purchased is fantastic and does the job very well. However my delivery which came from Perth in 4 days sat at the depot in Rockhampton for 6 days before it was delivered by the freight company . It did arrive in good condition considering how far it travelled .”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you're enjoying your 300w solar panel. We appreciate your understanding regarding the delivery delay, and we're glad it arrived in good condition. If you have any questions or need further assistance, feel free to reach out. Cheers!

Posted 4 months ago

“Great service and great products - thank you”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Rodney, Thank you for the awesome 5-star review! We're so glad to hear you enjoyed our service and products. Your support means a lot to us! If you need anything else, feel free to reach out. Cheers!

Posted 4 months ago

Hi Rodney, Thank you for the amazing 5-star review! We're so glad you’re pleased with our service and products. Your support means a lot to us! If there’s anything more we can assist you with, don’t hesitate to reach out. Cheers!

Posted 4 months ago

“Good product, Good price, Great service.”

Helpful Report

Posted 4 months ago

Hi Glenn, Thank you for the amazing 5-star review! We're thrilled that you find our product, price, and service to your liking. If you need anything else or have questions, feel free to reach out. Cheers!

Posted 4 months ago

“I am a repeat customer and have always had good service from OE -cheers guys”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Michael, Thank you for your awesome 5-star review! We’re so glad to have you as a repeat customer and appreciate your kind words about our service. If there's anything else we can do for you, just give us a shout! Cheers!

Posted 4 months ago

“I have no complaints with this company service is always good and delivery fast”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Alan, Thank you for the fantastic 5-star review! We’re delighted to hear that you’re happy with our service and speedy delivery. Your appreciation motivates us to keep delivering great experiences. If there’s anything else we can help with, just let us know! Cheers!

Posted 4 months ago

“Thanks for a positive purchase experience, quality product at a competitive price. Sales representative was great to work with and made the whole transaction easy and enjoyable. I am already scrolling your website planning my next purchase. Only problem is you have so many great products. Thanks”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Darryl, Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a positive purchase experience. We can’t wait to welcome you back for your next purchase—there's always something new to explore! If you need any assistance in the meantime, just let us know. Cheers!

Posted 4 months ago

“Worked as described”

Helpful Report

Posted 4 months ago

Hi James, Thank you for your excellent 5-star review! Your satisfaction means a lot to us, and we appreciate your feedback. If you need anything else, feel free to reach out. Cheers!

Posted 4 months ago

“We always get great service with fast postage and good products.”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Shar, Thank you for your fantastic 5-star review! We're delighted to hear that you're consistently receiving great service, fast postage, and quality products. Your satisfaction is our top priority, and we truly appreciate your support. If you ever need anything, don’t hesitate to reach out. Cheers!

Posted 4 months ago

“Hi guys. Product looks great. Just waiting to install it.”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Daniel, Thank you for the fantastic 5-star review! We're delighted to hear that you think the product looks great. Once you get it installed, we'd love to hear your thoughts on its performance. Cheers!

Posted 4 months ago

Outback Equipment is rated 4.2 based on 6,056 reviews