Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,721 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 3rd January 2025

Craig Warne

Outback Equipment 5 star review on 20th December 2024

MARTIN HYDE

Outback Equipment 5 star review on 18th December 2024

Anonymous

Outback Equipment 5 star review on 17th December 2024

Perry Waldron

460

Anonymous

Anonymous // 01/01/2019

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“Still waiting for my order”

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Posted 6 months ago

“Pleasure to deal with. Speedy delivery and a great product”

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Posted 6 months ago

“Hi Ordered a plug and play trailer light kit.Received it, fitted it and the lefthand indicator didnt work. Contacted your office and received an email outlining what was required from my end. I did what I was required and replied to that email on the 10 june. Have rang since then but still waiting on an anwser. Regards Colin Machin”

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Posted 6 months ago

“I take ages to respond. All phone numbers unattended. Received the same faulty item back after waiting for the "replacement delivery" I will be lucky to get what I paid for??? After this Martyrium is over, I will never ever look at this "company" Special thanks to Joel.”

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Posted 6 months ago

We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Posted 6 months ago

“This is the second time the site sated the item was in stock and it was not.. they have lost my business”

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Posted 6 months ago

Hi Shaun, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 6 months ago

“Exactly how item described, recommend to anyone thinking of purchasing this”

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Posted 6 months ago

“Absolutely fantastic. Posted very quickly. A1”

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Posted 6 months ago

“Always excellent products, price and delivery!”

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Posted 6 months ago

Hi Karen, You’re the best, thank you again for sharing such a positive experience. It means the world to us

Posted 6 months ago

“Product was good as was the delivery time and cost but you were let down by the courier company you used. I've had two deliveries now to our apartment where we were waiting and on both occasions the delivery driver didn't bother to ring our doorbell to let us know the package had arrived but lazily just propped it next to the main entrance door and left. This means both packages, of considerable value, were left in an extremely exposed and insecure location. Not only that there were specific instructions as to where to leave the package if we were not home which the driver couldn't be bothered reading. I suggest in future you do not allocate any further business to Couriers Please. Regards, Brian”

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Posted 6 months ago

“i ordered online and had the goods within 5 working days so all good thanks”

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Posted 6 months ago

“I'll never buy this brand again. The metal shaft is twisted after the first use.”

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Posted 6 months ago

“Just what I needed a quality part for a decent price and quick delivery”

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Posted 6 months ago

“Service and communication was excellent Tom Kay was great to coordinate with and the delivery was great Very Happy”

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Posted 6 months ago

“Very good, i ordered an incorrect item. The problem was sorted no issues. A trustworthy company.”

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Posted 6 months ago

“Just bought the fry pan saucepan set and storage bag. Brilliant set and packs in my car drawer perfectly. No handles to get in the way. Great to clean, just wipe out with paper towel and rinse. About to buy another set for my son.”

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Posted 6 months ago

“I love them”

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Posted 6 months ago

“The gear met our expectations”

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Posted 6 months ago

“Took longer than stated (3 days) to pack and send. Parts didn’t turn up in time. Good website though.”

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Posted 6 months ago

“We recently purchased a bbq awning and shade wall from Great Annexe Co/Outback Equipment and enjoyed a very positive experience for both purchases. Easy to order, definitly high quality products, minimual fuss and very fast turnaround. Highly recommend. Steve and Felicity”

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Posted 6 months ago

“Service was great. Staff were very friendly and helpful. Still trying to get my Bluetooth water tank gauge to work..can't get it to connect to my older phone? James at topagee has been helping us.”

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Posted 6 months ago

Outback Equipment is rated 4.3 based on 5,721 reviews