Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, 1/24, Lensworth Street,, Coopers Plains
Rating: 4.22

4.2 Rating 6,090 Reviews

79 %

of reviewers recommend Outback Equipment

4.2

Based on 6,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1/24, Lensworth Street,,
1/24, Lensworth Street,
Coopers Plains
4108

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Outback Equipment 5 star review on 15th April 2025

495

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was ok although I had to wait for ages to actually get served. Car parking is DREADFUL !!”

Helpful Report

Posted 2 years ago

“Ordered a redarc dcdc charger online with free freight, got charged at check out for freight, was supposed to be sent within a couple of days, called for tacking after 3 or 4 days and was told it was in the cage to be sent that day, no worries, then waited another week with no delivery, called and was told it was in the cage to be sent today , again, wtf?? So I went and picked it up myself. Was what I ordered, got my freight reimbursed, the poor customer service blokes were on the front counter serving as well, seems to be under staffed due to Covid, I will shop there again as they have got plenty of quality gear, but will be on notice as the first experience wasn’t good”

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Posted 2 years ago

“Product arrived 5 1/2 weeks after ordering due to delays with Courier”

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Posted 3 years ago

“My order was packed and sent promptly. I do find 32 days from Brisbane to Perth ridiculous, and still not received (18 days overdue). I would recommend ditching armex courier. They can't even tell me where it is or delivery date.. Outback equipment has products i would purchase in the future. But their courier company are useless ( past deliveries through armex where late aswell)”

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Posted 3 years ago

“Had to modify the pipe into the guard and kit didn't come supplied with the studs to mount it. Works as it should.”

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Posted 3 years ago

“Box was open when received my package”

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Posted 3 years ago

“Good to get it. Bit slow”

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Posted 3 years ago

“Product was delayed. Outback equipment followed up enquires and shipped promptly when it was available. Looks great.”

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Posted 3 years ago

“works well”

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Posted 3 years ago

“Snorkel arrived quickly and had all the parts in it. Unfortunately there were a few scratches on the snorkel which was a bit of a shame and was also sent the wrong quarter panel template to cut out the hole in the guard”

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Posted 3 years ago

“Not a bad bit of kit, although it's roasting on your back on hot days even when the ac is on full.”

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Posted 3 years ago

“Love the bag and straps BUT, the plastic side release buckles are horrible quality I have broken one already. It's a Pity that such an awesome bag could be rendered useless by the Cheap fittings. I have retrofitted the bag with alternate fittings and it has so far performed fantastically. 5 stars for the bag ZERO stars for the buckles!”

Helpful Report

Posted 3 years ago

“I’ll start with the good news Once I finally received the Camec floor mat on the day I was leaving for a camping trip, the product seems very good Now the bad news Ordered product on the 26/1/22 Finally turns up 4/3/22 Pretty much got no info on where the product was. Rang 3 times and was told we’ll get back to you but no one ever did. Was eventually told on my last phone call, we are checking with courier company and we think the product has been lost and may have to resend it. Will think twice about using your company again!!”

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Posted 3 years ago

“WOuld appericiate if the item was packaged better. It was all torn up on arrival; both the shipping packaging and the product packaging. This resulted in some parts missing but I was able to get some from Bunnings.”

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Posted 3 years ago

“Service was good but product broke first use.”

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Posted 3 years ago

“Slowest delivery I’ve ever had and your only up the road. Quicker from China during Covid. Won’t do it again”

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Posted 3 years ago

“I purchased the 6 person beach tent and found the instructions not very clear. A video tutorial would have made it such more easier to put together.”

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Posted 3 years ago

“Delivery response was good, but cannot return. Post service item too long to send back. Can you help?”

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Posted 3 years ago

“Item as described and for a pretty good price.. Only 3 stars as it took well over a month to arrive due to their choice of courier.”

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Posted 3 years ago

“Ok - Apart from me having to ring up about my order to see if it had been shipped, probably 11 days after I had placed it, to be told it’s on it way then to get an email to say it had only just been invoiced…. Probably because my order had been forgotten about. And I might add my husband had placed an order too and he had the exact same experience But other than that it was ok”

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Posted 3 years ago

Outback Equipment is rated 4.2 based on 6,090 reviews