Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,721 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 3rd January 2025

Craig Warne

Outback Equipment 5 star review on 20th December 2024

MARTIN HYDE

Outback Equipment 5 star review on 18th December 2024

Anonymous

Outback Equipment 5 star review on 17th December 2024

Perry Waldron

460

Anonymous

Anonymous // 01/01/2019

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“Customer service I received was awesome, however as per last time the shipping is the concern when ordering through Outback Equipment. Half of my roof rack that was out of stock arrived first, and the part that was in stock appeared to spend over a week with the courier before showing up much later. I'll probably order again, but I know to expect that delivery is not always on point.”

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Posted 7 months ago

“One hose was blocked due to overtighted fittings on the oring. It was a easy fix in the end but quality control could have been better”

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Posted 7 months ago

“Goods delivered promptly and as specified.”

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Posted 7 months ago

“Well priced good product and fast shipping”

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Posted 7 months ago

“Happy with the pans. Great product.”

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Posted 7 months ago

“Awesome service and communication”

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Posted 7 months ago

“Awesome service and a great product”

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Posted 7 months ago

“Hi didn't receive first parcel then asked for replacement and we're still waiting.”

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Posted 7 months ago

“The Team at Outback Equipment were extemley helpful and friendly, highly recommend them.”

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Posted 7 months ago

Thanks again for being a loyal customer and writing this awesome review.

Posted 7 months ago

“Order process was easy. Product delivered promptly was well packed and I damaged. Great efficient service”

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Posted 7 months ago

“not sure what BOB bought but i did make a purchase. my name is Paul not bob. all emails from this purchase have been sent to bob. so when you get my name correct i will give a proper review.i have sent a previous email about this but got no reply”

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Posted 7 months ago

“Thanks guys I can’t complain about anything when you live in Darwin everything takes time to arrive and you were quite quick to respond and send cheers 🍻”

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Posted 7 months ago

“given wrong lead times on product no communication unless I chased up will not be buying from them again”

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Posted 7 months ago

“Good service with good quality products”

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Posted 7 months ago

“Ordered campsight book several weeks ago and still waiting for delivery. Col McInnes in”

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Posted 7 months ago

Hi Colin. So sorry for the delay. Our team did mention it was sold out when you ordered it and we still are waiting on the order to come in. Expecting it this week. Thanks so much for your patience.

Posted 7 months ago

“I am very happy with my purchase from outback equipment, those angled aerial brackets look so good and jsut complete the look I wanted”

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Posted 7 months ago

“I went there to buy side mirrors. The guys were helpful and quite happy to open different products up to see which best suited my car.”

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Posted 7 months ago

“Great product great service”

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Posted 7 months ago

“Product looks great good quality and arrived when they said it would!”

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Posted 7 months ago

“easy and as advertised”

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Posted 7 months ago

Outback Equipment is rated 4.3 based on 5,721 reviews