Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,727 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“cant remember what i got it must have been good”

Helpful Report

(Coopers Plains, 4108) - Posted 6 days ago

“A very frustrating state of affairs with the original pump Asked for support from manufacturer in Melbourne.......pump still not working Pulled apart the pump and looked new ! Received new pump and now fitted and working well Thank you”

Helpful Report

Posted 6 days ago

Hi Trevor, Thank you for your kind review! We're glad to hear that the new pump is working well for you. If you ever need any further assistance or support, please don’t hesitate to reach out. Cheers!

Posted 4 days ago

“Still awaiting delivery of goods from 1 /12.2024 Order no N1099072”

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Posted 1 week ago

“Great products, customer service was easily accessed. Terrible dispatch/delivery time.”

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Posted 1 week ago

Hi Kane, Thank you for your feedback. We’re glad to hear you found our products and customer service accessible, but we’re truly sorry to learn about your concerns with the dispatch and delivery time. Your experience is important to us, and we are continuously working to improve our processes. If you’d like to discuss this further, please don’t hesitate to reach out. We appreciate your input and hope to provide a better experience in the future. Cheers!

Posted 4 days ago

“Half the price of our local businesses. Fast delivery. Great product, will be even better when we manage to fold it back up.”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Tanya, Thanks for your great review! We're delighted to hear that you found our prices competitive and enjoyed the fast delivery. If you need any tips or assistance, just let us know. Cheers!

Posted 4 days ago

“Freight time / dispatch was a little excessive had to follow up on order”

Helpful Report

Posted 1 week ago

Hi Nathan, We’re sorry to hear that the freight time and dispatch process didn’t meet your expectations. We strive for timely delivery, and your feedback is essential in helping us enhance our service. If there’s anything specific you’d like to discuss further, please feel free to reach out. Thank you for sharing your thoughts, and we hope to improve your experience should you choose to shop with us again. Cheers!

Posted 4 days ago

“Cheers thanks for the product very happy and was the cheapest”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hey Adrian, Cheers for the awesome 5-star review! We're stoked to hear you're happy with your product and got it at a great price. Your support means a lot to us, and we can't wait to see you back for your next visit. Thanks for choosing us!

Posted 4 days ago

“Easy to use website with a great variety of products at affordable prices”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi there, Thank you for your amazing 5-star review! We’re delighted to hear you found our website easy to use and enjoyed our variety of affordable products. Your satisfaction is our priority, and we’re excited to have you shop with us anytime.

Posted 4 days ago

“Very happy with the service,professionalism and back up after delivery,will use again definitely”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi John, Thank you for your incredible 5-star review! We're delighted to hear that you appreciated our service. Knowing that you feel supported after delivery means so much to us. We're excited to see you again for your future needs! Cheers!

Posted 4 days ago

“Yes very happy with the service.”

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Posted 1 week ago

“Very happy with the product and more importantly the timely service from Outback Equipment”

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(Coopers Plains, 4108) - Posted 1 week ago

“Very happy with product”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

“Very ordinary, sent the wrong product and took a long time to reimburse me, they have a policy to give a store credit, which I don’t think they can enforce, won’t deal with them again.”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Rob, We’re sorry to hear about your experience with the wrong product and the reimbursement delay. Your feedback is crucial for us as we work to improve our service. If there's anything more you’d like to share or discuss further, please don’t hesitate to reach out. Cheers!

Posted 4 days ago

“I shouldn't go to this store, when I do, I always end up buying more things than I went there for ;o) Heaps of specials and a one stop shop for what I need. I will be back for sure, awesome crew as well, well done”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hey Steve, Thanks for your fantastic 5-star review! We’re thrilled to hear that you enjoy our specials and find everything you need in one place. It’s great to know our team made a positive impression on you. We can’t wait to welcome you back for more shopping adventures!

Posted 4 days ago

“Very happy very friendly service, definitely a repeat customer thank you”

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Posted 1 week ago

Hi Ken, Thank you for your fantastic 5-star review! We're thrilled to hear that you enjoyed our friendly service. Your satisfaction means the world to us, and we can't wait to welcome you back as a repeat customer. Thanks again!

Posted 4 days ago

“Service was tops and end result saved me a lot of searching around Brisbane for the required fix. Thank you”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Bob, Thank you for your wonderful 5-star review! We're so glad to hear that our service helped you save time and hassle. Your feedback truly motivates us to keep providing top-notch support. We look forward to assisting you again in the future!

Posted 4 days ago

“Great product and super quick delivery”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Larry, Thank you so much for your amazing 5-star review! We're delighted to hear that you enjoyed our service and products. Your kind words truly mean a lot to us. Cheers!

Posted 1 week ago

“Awsome service grear websive speedy delivery cannot complain 🙂”

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(Coopers Plains, 4108) - Posted 1 week ago

Hi Nikolas, Thank you for your amazing 5-star review! We’re so pleased to hear that you had a positive experience with us. Your support and feedback inspire us to keep delivering exceptional service and products. Looking forward to serving you again soon!

Posted 1 week ago

“Awesome service and an awesome product”

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Posted 1 week ago

Hi Jarred, Thank you for your fantastic 5-star review! We're thrilled to hear that you had an awesome experience with our service and product. Your support means everything to us, and we can’t wait to assist you again soon!

Posted 1 week ago

“Good Prices ,Good customer service as it took a little longer for delivery at Xmas but staff very understanding and helpful”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Craig, Thank you for your thoughtful review! We're glad to hear that you had a positive experience with us, especially during the busy holiday season. We appreciate your understanding and patience with the delivery times. We look forward to serving you again!

Posted 1 week ago

Outback Equipment is rated 4.3 based on 5,727 reviews