Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,722 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 3rd January 2025

Craig Warne

Outback Equipment 5 star review on 20th December 2024

MARTIN HYDE

Outback Equipment 5 star review on 18th December 2024

Anonymous

Outback Equipment 5 star review on 17th December 2024

Perry Waldron

460

Anonymous

Anonymous // 01/01/2019

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“Does the job. Annex gets humid. Easy to install.”

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Posted 8 months ago

“All ways great to deal with fast delivery 👌”

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Posted 8 months ago

“Ordered a boat motor cover the first one was the wrong size, went to their store and had it exchanged, and was assured it would fit this time, didn’t fit called them to advise they said they would get back to me when they could source the correct cover it has been 2 weeks and I’ve heard nothing from them, the customer service hasn’t not been great since the first experience.”

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Posted 8 months ago

“Great price and speedy delivery”

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Posted 8 months ago

“very happy with service at counter and delivery up dates good job”

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Posted 8 months ago

“As it should be and on time.”

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Posted 8 months ago

“The product was shipped in a timely manner. It appears to be as advertised but I have not got them installed yet.”

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Posted 8 months ago

“Happy with products. Shipping took longer because it wasn’t in stock when website said it was. When asking about my express shipping taking 2+ weeks they did t seem to care about the fact I paid extra. Would have done standard shipping if I knew would have taken that long. Plus then to order in products to only ship them out again”

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Posted 8 months ago

HI Brad. Sorry to have left you feeling only 2 stars. We do need a handling time for some orders before they get off to the courier. Rest assured your express shipping was definitely worth it, with the order going express once it was collected by the courier. The handling time before it gets shipped is what took too long in your circumstance, and we are very sorry for that delay. We have taken your feedback on board and will continue to improve our processes. Thanks for taking the time to give us this valuable feedback.

Posted 8 months ago

“Wonderful products, wonderful website!”

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Posted 8 months ago

“The handle was easy to fit. Newer shape than the one replaced.”

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Posted 8 months ago

“Exactly what I wanted awesome”

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Posted 8 months ago

“Item purchased as described and fast delivery...thanks!”

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Posted 8 months ago

“Products were exactly what I was chasing and quality was good. Took way beyond their expected parameters for freight despatch.”

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Posted 8 months ago

“It’s the right item that I ordered and fitted well very pleased with the outback equipment people recommend to all”

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Posted 8 months ago

“easy to use website, updated at every stage of the postage process - pretty top company to deal with honestly. thanks team”

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Posted 8 months ago

“This was my first purchase from outback equipment and the service I received was outstanding thank you.”

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Posted 8 months ago

“Product arrived damaged (packaging wasn't). Was obviously damaged prior to packing. Arranged a return but the replacement arrived after our holiday. Return process was simplistic, just disappointing to recive damaged goods in the first delivery.”

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Posted 8 months ago

“Prompt service and delivery. Website easy to navigate and order was easily placed .”

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Posted 8 months ago

“Awesome bit of kit”

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Posted 8 months ago

“All staff were friendly and willing to assist and I purchased what I came to get.”

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Posted 8 months ago

Outback Equipment is rated 4.3 based on 5,722 reviews