Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,721 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 3rd January 2025

Craig Warne

Outback Equipment 5 star review on 20th December 2024

MARTIN HYDE

Outback Equipment 5 star review on 18th December 2024

Anonymous

Outback Equipment 5 star review on 17th December 2024

Perry Waldron

460

Anonymous

Anonymous // 01/01/2019

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“Good to deal with. Efficient, fast and quality goods.”

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Posted 5 months ago

“The struts are perfect makes it so much easier and light work to lift it up and the easy down strut is exceptional”

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Posted 5 months ago

“Fantastic friendly service”

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Posted 5 months ago

“An excellent range and fantastic promos. Has all my caravan needs from replacement parts to additions/upgrades to our caravan and truck. Thanks for the good old fashioned service. Nathan”

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Posted 5 months ago

Hi Nathan, You’re the best, thank you again for sharing such a positive experience. It means the world to us.

Posted 5 months ago

“The gauge failed after the second use Looks like moisture has migrated into the digital gauge, no idea how this happened as we have not been near water with gauge and it has been in the car all other times Submitted a warranty claim with outback’s had a standard generated email response that said they would get back to within 48 but as yet two weeks later I have had crickets did a follow up email, nothing plus rang them but after being on hold for 30 minutes gave up. Very poor after sales service Could not attach a picture but have sent one to outback”

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Posted 5 months ago

“Ordered Delivered happy”

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Posted 5 months ago

“Quick and easy delivery product as described.”

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Posted 5 months ago

“Really robust & is capable of snaring both eyelets of the tree protector.”

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Posted 5 months ago

“Excellent and helpful service in processing and delivery of ordered products.”

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Posted 5 months ago

Hi Lynda, We would just like to thank you for taking the time to write this review. We love to hear feedback like this.

Posted 5 months ago

“As I've been travelling Oz, I've needed to order various items along the way. Every time, the goods have arrived quickly, regardless of where I am...and always exactly what I have ordered. Will definitely continue to order from Out ack Equipment. Thanks team.”

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Posted 5 months ago

“The Outback team especially Joel have been very helpful. They answered email and questions promptly. The products they sell are always of a high standard. They are also very understanding and price competitively. Thank you so much”

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Posted 5 months ago

“Came to the site looking for something (can’t remember what). I found what I needed elsewhere cheaper. Now they keep nagging me for a review so here it is.”

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Posted 5 months ago

“Sold me spmething you didnt have in stocj which caused a delay in recieving the product I didnt know it was out of stock until i started chasing it up and then was provided with a varity of different answers. The centre matress (infaltable couch) seems to have a slow leak Not great in a new product”

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Posted 5 months ago

“The cover completelly ripped out on the corners and now it is completelly ripped out in half along the top.”

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Posted 5 months ago

“On time as usual!”

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Posted 5 months ago

“Great service. Wrong size verandah mat sent, return was free and very quick to send right size. Person I spoke with was very helpful and friendly.”

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Posted 5 months ago

Hi Marie, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will be happy to read what you wrote.

Posted 5 months ago

“Great products but it would be nice if you had a store in western Australia. Most of the vehicles is western Australia are 4wd so i think it would only increase your business”

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Posted 5 months ago

“Great equipment fantastic service and quick delivery… well done”

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Posted 6 months ago

“Quick at getting the item dispatched and it arrived in good condition. Was exactly what I was after.”

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Posted 6 months ago

Hi Brian, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 6 months ago

“Very happy with the product, the service and the delivery, cheers.”

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Posted 6 months ago

Outback Equipment is rated 4.3 based on 5,721 reviews