Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, 1/24, Lensworth Street,, Coopers Plains
Rating: 4.23

4.2 Rating 5,902 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 5,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 16th February 2025

Dave Nichols

Outback Equipment 5 star review on 12th February 2025

Maurice Mathey

Outback Equipment 5 star review on 7th February 2025

Murray MAPLESON

480

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to navigate. Fast delivery times. Will definitely shop with these guys again!!”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

“Product was as expected but took quite a while to be shipped, not sure that they actually have the products on hand.”

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Posted 4 months ago

“Product arrived promptly, well packaged and in tact. Screen fit our awning perfectly and had tie downs and pegs as promised. The screen provides privacy, sun protection amd boosts the strength of the awning in wind. We needed to insert the sail track cord ourselves which was a little tricky but quite doable with two people. Very happy with the product for the price.”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Elly, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will be happy to read what you wrote.

Posted 4 months ago

“Great people to speak too. Easy to order cgear mat online. Excellent quality. I am still giving 5 stars even though we did receive wrong size mat. After couple of phone calls and emails, correct mat was sent out. Staff were very helpful and apologised for mistake in shipping. I would still order other products if needed.”

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(Coopers Plains, 4108) - Posted 4 months ago

“After nearly a month we are still in the pick phase of the order”

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(Coopers Plains, 4108) - Posted 4 months ago

“Once we got over the mix-up with the extra item in my order. The delivery was very prompt. The item that I ordered was exactly what I needed. And I am very happy.. but I have been on the website to check out more stuff to buy and honestly it's like pulling teeth. But I will try again to see what else I can buy .”

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(Coopers Plains, 4108) - Posted 4 months ago

“Prompt service and great customer service. Had a manufacturing issue with our purchase and it was simple and easy to get in touch and organise a replacement. Will definitely be getting more from them.”

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(Coopers Plains, 4108) - Posted 4 months ago

“Can’t knock Outback equipment but the product I brought being the footwell poly tank was disappointing. I ended up having to buy the right fittings as the kit didn’t suit”

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Posted 4 months ago

“Great value. Best $ a fella could spend to keep the rain off his head. Buy a few.”

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Posted 4 months ago

“Diesel tank arrived, but was not told you had to assemble the hose connection outlet yourself. No Instructions came with it. Ask for a refund and was told NO…”

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(Coopers Plains, 4108) - Posted 4 months ago

Hi Kevin, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 4 months ago

“Best things I brought for my ute”

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(Coopers Plains, 4108) - Posted 4 months ago

“Ordered a 42 litre water tank to fit in my Ute, quick delivery and fits well highly recommend this product”

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(Coopers Plains, 4108) - Posted 4 months ago

“Brought a cable retractable for our car fridge cords. Fitted it. And lasted one trip to rainbow. Broke when I slide the fridge back in.”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Steve, We are very sorry to hear this! Please reach out to our customer service team here to submit a warranty claim.

Posted 4 months ago

“Exactly what I needed for this job thank you”

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(Coopers Plains, 4108) - Posted 4 months ago

“Great customer service.”

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(Coopers Plains, 4108) - Posted 4 months ago

“Allways quick response and despatch”

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(Coopers Plains, 4108) - Posted 4 months ago

“As a NewZealand customer I get the products I can’t get here at home With a massive selection of all things camping and 4x4 I have now purchased several times Communication and shipping is fast and cost effective and my items have always arrived in perfect condition I have now put mates on to OutBack Equipment as well The selection is awesome”

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(Coopers Plains, 4108) - Posted 4 months ago

“Fast service”

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(Coopers Plains, 4108) - Posted 4 months ago

“working ok”

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(Coopers Plains, 4108) - Posted 4 months ago

“The item was excellent but getting it was exceedingly arduous. Beware if you order online. They use Aramax who are impossible to contact either via phone or email and the whole redelivery process was virtually impossible. Total pot luck. Most couriers leave the parcels at Australia Post if no one is home but not Aramax. I will not be ordering online with you again for that reason. Really bad courier service.”

Helpful Report

(Coopers Plains, 4108) - Posted 4 months ago

Hi Louisa, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Posted 4 months ago

Outback Equipment is rated 4.2 based on 5,902 reviews