Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, 1/24, Lensworth Street,, Coopers Plains
Rating: 4.22

4.2 Rating 6,090 Reviews

79 %

of reviewers recommend Outback Equipment

4.2

Based on 6,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1/24, Lensworth Street,,
1/24, Lensworth Street,
Coopers Plains
4108

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Outback Equipment 5 star review on 15th April 2025

495

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still do not have the goods, so how can I rate you? Do you have some tracking available? I have no idea when it is going to arrive or by which courier or aus post????”

Helpful Report

Posted 2 years ago

“Ordered an a/c 10/11/22 for my Caravan, did not leave your destination until 14/11/22.Delivered to the Central Coast 3 weeks later. Not contact from you to advise of the delay”

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Posted 2 years ago

“Took nearly a month to get to me!”

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Posted 2 years ago

“Outback have an awesome selection of equipment. And it seems like good quality. However their ordering and shipping takes ages. And mistakes are made. One order took over 25 days to be delivered. Another order took exactly 32 days.”

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Posted 2 years ago

“Long time to dispatch Part was exactly as advertised and was well packaged just took a long time to pick and ship, ordered on the 1st shipped on the 8th.”

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Posted 2 years ago

“Ordered an awning was in stock told 3 days was going on a trip. Took 10 days probably would have driven to Brisbane to Collect was I told . Paid the delivery $65 to get it in time. Please inform of times accurately I was assured it would be quick. Fiamma awning is great”

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Posted 2 years ago

“The items took much longer than expected to arrive.”

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Posted 2 years ago

“Parcel was delivered to the wrong address even though it had the right address on it.”

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Posted 2 years ago

“Little blurry when driving.”

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Posted 2 years ago

“Product delivered as described”

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Posted 2 years ago

“Customer feed back was a bit slack in first instance but once I chased you it was good.”

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Posted 2 years ago

“I don't remember what I purchased?”

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Posted 2 years ago

“Correct part arrived undamaged as described. Only problem was tracking parcel. Updated when dispatched-nothing more untill day of delivery.”

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Posted 2 years ago

“The product itself is great and done exactly what we needed, however we ordered it (it said it was in stock) with express post as we needed it rather quickly to then be told after payment that it had to be ordered from their supplier and then it would only be expressed posted once leaving their warehouse. If something is in stock I expected it to be in stock otherwise we could of gone elsewhere.”

Helpful Report

Posted 2 years ago

“The delivery was 5 weeks late. The item wasn't in stock, and the supplier didn't send the item untill 4 weeks later. I had to call up multiple times to get any updates and only received an email about a product delay at the 3 week mark. The customer support were friendly and helpful when i called, but it's a bit disappointing that it was delayed for so long without warning or estimates. I hesitate to make another purchase in case it happens again.”

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Posted 2 years ago

“Haven't recieved it yet”

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Posted 2 years ago

“Very happy with the products I purchased. However, the dispatch time was over one week so it took a month plus to receive the item.”

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Posted 2 years ago

“Product packaging was sufficient. The order took so long to arrive though.”

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Posted 2 years ago

“Had delays with the delivery of the lights which wasn’t an issue. The main item for improvement is the the email correspondences as they are confusing, one email will say that the shipment of light will be in next week then the following week the next email will indicate further shipment delays so at no stage did I have any idea when I was getting my lights. In the end had to call for the third time to get any real answers. The staff were more then helpful when I did call.”

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Posted 2 years ago

“hard to write a review when i haven't received goods”

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Posted 2 years ago

Outback Equipment is rated 4.2 based on 6,090 reviews