Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,722 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 3rd January 2025

Craig Warne

Outback Equipment 5 star review on 20th December 2024

MARTIN HYDE

Outback Equipment 5 star review on 18th December 2024

Anonymous

Outback Equipment 5 star review on 17th December 2024

Perry Waldron

460

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service for a long distance overseas buyer. Thank you once more of your flexibility.”

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Posted 8 months ago

“Product purchsed was well priced and what I was after. Was in need of it relatively quickly, so I opted for express shipping. It took 20 days to arrive from the date of purchase”

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Posted 8 months ago

“Spoke to someone who said that it would be fine to collect items buy a certain day heard nothing for over a week rang the day before and was told that it would be two more weeks to get items in Mabey some communication would have been a good idea not that hard to pick up a phone Needles to say order cancelled”

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Posted 8 months ago

“Exactly what I was looking for and quick shipping to US”

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Posted 8 months ago

“Great product, service and arrived promptly. Fit perfectly in my canopy drawers!”

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Posted 8 months ago

“Great range of products. Multiple times I have ordered ‘In stock’ products only to find out there Is a lead time as they are sourced from the supplier. Last time I ordered, 26 days until I received my order, only after cancelling 2 items due to a longer than expected lead time due to sourcing from suppliers, but these were marked as In stock.”

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Posted 8 months ago

“Good prices , speedy deliveries”

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Posted 8 months ago

“Helpful and easy to talk to on the phone, prompt delivery even though I’m in WA. Very happy.”

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Posted 8 months ago

Thank you so much for taking the time to leave us a review - it's much appreciated!

Posted 8 months ago

“Website was easy to use, cooking set was a good price and the delivery was quick, and the pans perform very well, I am more than happy !”

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Posted 8 months ago

“Outback Equipment is my go to store for whatever I need for my caravan. Fast, efficient service & overall reasonable prices. Happy camper, Sharon.”

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Posted 8 months ago

“Excellent response time to my query - 7:30 pm Friday night. Wow. Plus prompt delivery from interstate.”

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Posted 8 months ago

“Works well and happy with purchase”

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Posted 8 months ago

“Packaged well and postage was quick.”

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Posted 8 months ago

“Good communication and fast delivery.”

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Posted 8 months ago

“The 3D Car Mats are awesome m, easy to install and look great, fantastic product and fast shipping”

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Posted 8 months ago

“Good product. .”

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Posted 8 months ago

“Awesome service guys, thanks and my first choice for my exploring activities. Cheers”

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Posted 8 months ago

“I ordered items online and was fully informed about the status of the order right up to delivery. Great to deal with and I recommend buying outback equipment”

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Posted 8 months ago

“I ordered a large item from Outback Equipment. When the item turned up from the courier it had been badly damaged. I contacted Outback Equipment with photos of the damaged item and Outback Equipment without any hesitation offered me the option to replace the item or fully refund me. I made my decision and Outback Equipment acted on this fast to correct the problem. I am very grateful Outback Equipment corrected the issue promptly without hesitation. Thank you.”

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Posted 8 months ago

“Great service and receive products safely and a short time.”

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Posted 8 months ago

Outback Equipment is rated 4.3 based on 5,722 reviews