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Outback Equipment Reviews

4.3 Rating 5,728 Reviews
80 %
of reviewers recommend Outback Equipment
4.3
Based on 5,728 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Outback Equipment Reviews
Yes very happy with those chairs.
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
Got my product in the end. Initially showed as shipped, but no tracking number available. Followed up once by website, twice by email. Never received a response, but after another week or two received a notice advising shipment was on the way.
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
all good cheers have good day ,nev
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
I ordered life jackets in October 24 no communication was sent to inform me these weren't in stock I only found out as I rang twice and the 2nd time was told they wouldn't be available until February 2025 I asked for a refund and finally got it 2 weeks later as I needed the jackets for a holiday in November not good customer service.
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
Very dissatisfied. Poor service.
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
Initially I received the WRONG product! After sending the wrong one back, we finally received the correct item ☹️ Will not deal with outback equipment again!! POOR SERVICE
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
Delivery was slow, definately wasn't the 4 business days that the website said, was nearly a week before I got confirmation of being sent then spent over a week in a store in Bendigo before finally being delivered, all up was about 22 days from order placement
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
Great product competitive prices 👍
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
Part was in stock, and at a good price compared to other stores.
Helpful Report
(Coopers Plains, 4108) - Posted 4 days ago
Hello team. Thanks again for my mirrors they are great. Unfortunately the only thing missing is mirrors fold in like on my original ones but otherwise very pleased and the staff were also very helpful and friendly. Andy B.
Helpful Report
Posted 5 days ago
I recently wrote to you to tell you that one of the mirrors was broken on delivery and have not had a response from you,we have since bought others and would not recommend now to any of our friends
Helpful Report
(Coopers Plains, 4108) - Posted 5 days ago
The product is good. The delivery took weeks not happy with that. I live in a Melb suburb not the moon.
Helpful Report
(Coopers Plains, 4108) - Posted 5 days ago
Arrived on time and in good condition. Good company to deal with.
Helpful Report
(Coopers Plains, 4108) - Posted 5 days ago
Outback equipment are so easy to deal with and there postage is is very reasonable and reliable with the tracking. The tow hitch, pin and locking pin are all very good quality.
Helpful Report
(Coopers Plains, 4108) - Posted 5 days ago
Waited weeks after ordering an item. When I called to follow up I was told they were out of stock. Someone could have called to tell me or not taken my order to start with if they didn’t have stock. As I was waiting on it for a Christmas present. Disappointed.
Helpful Report
(Coopers Plains, 4108) - Posted 5 days ago
I ordered products at end of November for Xmas presents. When they hadn't arrived 3 weeks later and the courier wouldn't help I contacted Joel. He was great in chasing up their whereabouts and surprise...my package arrived 2 days later. Joel followed up with me as well which was unexpected but great customer support.
Helpful Report
(Coopers Plains, 4108) - Posted 5 days ago
Goods as described fast delivery and a good price
Helpful Report
(Coopers Plains, 4108) - Posted 5 days ago
Awesome products with fast and easy delivery, will be using you guys again.
Helpful Report
(Coopers Plains, 4108) - Posted 5 days ago
very happy with the product and service
Helpful Report
(Coopers Plains, 4108) - Posted 5 days ago
Online Purchase was super easy and product arrived overnight with courier.
Helpful Report
(Coopers Plains, 4108) - Posted 6 days ago
Outback Equipment is rated 4.3 based on 5,728 reviews