Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, 1/24, Lensworth Street,, Coopers Plains
Rating: 4.21

4.2 Rating 6,026 Reviews

79 %

of reviewers recommend Outback Equipment

4.2

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1/24, Lensworth Street,,
1/24, Lensworth Street,
Coopers Plains
4108

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Outback Equipment 5 star review on 11th April 2025

John S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at Acacia Ridge were great to deal with, they allowed me to test fit the diesel tank into the toolbox to make sure it fit prior to purchase. Great service and friendly staff. Loving the new tank”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

“Well done keep up the good work”

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(Coopers Plains, 4108) - Posted 1 week ago

“Product arrived as described. Easy to connect & mount.”

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Posted 1 week ago

“Too good product as described Delivered on time”

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Posted 2 weeks ago

“Quick delivery”

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Posted 2 weeks ago

“Got a great quality Aussie Traveller bit of kit at an awesome sale price. Communication from Outback Equipment was great when I needed to make an enquiry about ETAs on out of stock items, and items were shipped promptly once in stock.”

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Posted 2 weeks ago

Hi there, Thank you for the fantastic 5-star review! We're thrilled to hear you found a great Aussie Traveller kit at an awesome price. It's great to know our communication helped with your inquiries. We appreciate your support and look forward to serving you again soon! Cheers!

Posted 1 week ago

“The heavy duty crab pots with the deluxe bait bags are wicked , they came in good time and are well priced and made”

Helpful Report

(Coopers Plains, 4108) - Posted 2 weeks ago

Hi Johnathan, Thank you for the awesome 5-star review!

Posted 1 week ago

“Happy with our 2 White Curved Fafters for our caravan awning. Great service and arrived within specified delivery. They look great and would definitely recommend Outback Equipment.”

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Posted 2 weeks ago

Hi Maureen, Thank you so much for your fantastic 5-star review! We're delighted to hear that you're happy with your Curved Fafters. Your recommendation means a lot to us, and we look forward to helping you again in the future! Cheers!

Posted 1 week ago

“Good products at a reasonable price with fast service.”

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Posted 2 weeks ago

Hi Ken, Thank you for the amazing 5-star review! Your feedback motivates us to keep delivering quality and efficiency. We can't wait to help you again in the future! Cheers!

Posted 1 week ago

“easy transaction, quick delivert. A+ service”

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Posted 2 weeks ago

Hi Victor, Thank you for the fantastic 5-star review! We're delighted to hear that your transaction was easy and that you received quick delivery. Your kind words about our service truly inspire us. We can't wait to assist you again in the future! Cheers!

Posted 1 week ago

“Great price and received it on time”

Helpful Report

(Coopers Plains, 4108) - Posted 2 weeks ago

Hi Stan, Thanks for the fantastic 5-star review! We're so glad to hear you found great pricing and that your order arrived on time. Your satisfaction means everything to us, and we look forward to serving you again soon! Cheers!

Posted 1 week ago

“Great product and fast delivery.”

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(Coopers Plains, 4108) - Posted 2 weeks ago

“Great service either in person and on the telephone. I always find the staff are very knowledgeable on the products I enquirer about. Easy to order (by phone or online) and pickup to save on delivery fees.”

Helpful Report

(Coopers Plains, 4108) - Posted 2 weeks ago

Hi Rob, Thanks so much for your wonderful 5-star review! We're thrilled to hear you had a great experience with our knowledgeable staff and easy ordering process. Your support is greatly appreciated, and we look forward to serving you again soon! Cheers!

Posted 1 week ago

“Waiting weeks for an item you advertised you had in stock. Needed that part and you didn't tell me about the delay, then blamed a supplier when questioned but still wouldn't give me a definate delivery date. Ended up giving up with you and getting a refund. Then ordered elsewhere and received in 2 days.”

Helpful Report

(Coopers Plains, 4108) - Posted 2 weeks ago

“I ordered 3 items from OE and all items arrived in tact and ahead of schedule. Prices were reasonable and quality sufficient. My only criticisism was that on an 3mtr Oztrail gazebo, the actual canvas/fabric canopy was a much lighter shade of blue that I had previously purchased and as it appeared on the website. My only concern here is if it will affect it's long term UV resistance. This I won't know for some time. Otherwise, my tent and led mini flood lights are 100% what I expected. Nicely made and seemingly durable.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your thoughtful review! We're glad to hear that your items arrived intact and ahead of schedule, and appreciate your feedback on their quality and pricing. We understand your concern about the canopy color and its UV resistance—rest assured, we take quality very seriously. If you have any future concerns, please don’t hesitate to reach out. We're thrilled to hear the tent and mini flood lights met your expectations! Looking forward to serving you again. Cheers!

Posted 1 week ago

“Great service”

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(Coopers Plains, 4108) - Posted 2 weeks ago

“Great equipment, great service, great company”

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(Coopers Plains, 4108) - Posted 2 weeks ago

Hi Alan, Thank you for your amazing 5-star review! We’re delighted to hear you had a great experience with our equipment and service. Your feedback truly inspires us to keep up the good work. We can’t wait to have you back! Cheers!

Posted 1 week ago

“My experience with Outback Equipment didn't go well. Three weeks out from going on a caravan trip I placed an online order for a water tank guage anticipating that I had allowed sufficient time to receive the order and install it in the van prior to leaving. Two weeks later a cable arrived- not the guage. I contacted OE and was told that the correct part would still arrive in time to be installed before departing on the trip. It didn't. A week into the trip it arrived. I installed the guage after arriving home which was very annoying given the caravan trip was away from civilisation and would have ensured confidence in how much water we used.”

Helpful Report

(Coopers Plains, 4108) - Posted 2 weeks ago

Hi Kevin, Thank you for taking the time to share your experience. We sincerely apologise for the mix-up with your order and the delay in receiving the water tank gauge. We understand how important it is to have the right equipment ready for your trip, and it’s frustrating to know that we let you down in this instance. Your feedback is valuable to us as we work to improve our services and communication going forward. If there’s anything more you’d like to discuss or if you have further questions, please feel free to reach out to our customer service team. Best regards!

Posted 1 week ago

“Nothing wrong with the product. Ordered and paid extra for Express post. Got the order confirmation, but two weeks later hadn’t heard anything more. Sent a follow-up email and then two days later they sent it replying to my email telling me it was sent, but that’s it. Nothing about why, like was waiting on supplier or apologies for the delay, sorry about the express post with lack of express dispatch. That didn’t feel like good service to me. Question below asks if delivery was on time, actually just for fun, after the dispatch delays Auspost then sent it in circles for an extra couple of days :)”

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(Coopers Plains, 4108) - Posted 2 weeks ago

“Product sent to the wrong address. Had to chase up myself with courier company . Finally got the product resent. Whole process was inconvenient. Not even a tracking number until I raised a complaint.”

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(Coopers Plains, 4108) - Posted 3 weeks ago

Outback Equipment is rated 4.2 based on 6,026 reviews