Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.23

4.2 Rating 5,876 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 5,876 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 7th February 2025

Murray MAPLESON

Outback Equipment 5 star review on 5th February 2025

Jason Blowes

Outback Equipment 5 star review on 31st January 2025

John Collier

477

Anonymous

Anonymous // 01/01/2019

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“Good product, quick delivery, great price”

Helpful Report

(Coopers Plains, 4108) - Posted 6 days ago

Hi Chris, Thanks for the awesome 5-star review! We're delighted to hear that you're happy with our product, delivery speed, and pricing. If you ever need anything else, please feel free to reach out! Cheers!

Posted 3 days ago

“Aussie Traveller bars and rafters work great. Easy install and a very good price.”

Helpful Report

(Coopers Plains, 4108) - Posted 6 days ago

Hi Geoff, Thanks for your fantastic 5-star review! If you have any questions or need assistance in the future, just give us a shout! Cheers!

Posted 6 days ago

“Great service and knowledge of what they sell.cheers”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Terrence, Thanks a ton for your fantastic 5-star review! We’re thrilled to hear that you appreciated our service and product knowledge. If you need anything else, just let us know! Cheers!

Posted 6 days ago

“Fast and prompt service.item exactly what I ordered”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Delia, Thank you so much for your fantastic 5-star review! We appreciate your support and look forward to serving you again! Cheers!

Posted 6 days ago

“I Purchased, You Sent, Goods Arrived & I installed the Tyre Monitors & They Work . Thank You”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Bruce, Thanks for the great review! We're glad to hear that your tyre monitors arrived and are working well. If you have any questions or need further assistance, please let us know! Cheers!

Posted 6 days ago

“Fast and easy delivery right to my door before Christmas. Super happy”

Helpful Report

Posted 1 week ago

Hi Jason, Thank you for the fantastic 5-star review! We're thrilled to hear that your delivery was fast and easy, and that you’re super happy. Cheers!

Posted 6 days ago

“Well to be honest i had to replace one of the compression rivets at the l/h/s antiflap bar that joints two parts together it has the 6mm thread as it was stripped of its thread. Quality control could be better. Regards Peter”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

“The product is purchased was a very good price and it was in stock ready for me to pick up.”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Mark, Thank you for your great review! If you have any feedback or need assistance, just let us know! Cheers!

Posted 6 days ago

“Very happy with communication, service and the product. Would highly recommend!”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

“My item came in scratched and haven’t gotten a reply back to my email”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi there, Thank you for reaching out and sharing your experience. We sincerely apologize for the condition in which your item arrived and for the lack of communication regarding your email. This is not the level of service we aim to provide. We are committed to resolving your issue as quickly as possible. Please reach out to our fantastic customer service team at 1300 854 185 to assist with following this up. Best regards!

Posted 6 days ago

“Good product and great service”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi David, Thank you so much for your wonderful 5-star review! We're delighted to hear that you’re happy with the product and our service. Cheers!

Posted 6 days ago

“Very happy with our purchase. Good ordering system. Arrived on time & in good condition.”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Andrew, Thank you for the awesome 5-star review! We’re delighted to hear that you had a smooth ordering experience and that your items arrived on time and in great condition. If you have any questions or need further assistance, just let us know! Cheers!

Posted 6 days ago

“Good service very prompt and the product was great thanks”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Garry, Thank you for your awesome 5-star review! Your support means a lot to us! If there's anything else you need, feel free to reach out. Cheers!

Posted 6 days ago

“Seaflo faulty within one month. 5 days now awaiting a response for a warranty claim. Advised by staff I would be denied my rights as a consumer to a refund, against regulation from ACCC”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

“After a 3week old purchase not working filled in required form on line twice still no response. Contacted via phone twice then was expected to know what was wrong with equipment without being qualified to know & supply photos After all this 4 weeks later finally a replacement being sent. This whole experience was prolonged way to much .”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Allan, Thank you for taking the time to share your experience. We're truly sorry to hear about the frustrations you've faced with your recent purchase and the delay in getting the necessary support. We appreciate your patience during this process and will work to ensure a smoother experience for all our customers in the future. Best regards!

Posted 6 days ago

“Worked well with our awning and the old ropes the pegs”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your amazing 5-star review! Your satisfaction is our top priority, and we appreciate your support. If you need anything else, don't hesitate to reach out! Cheers!

Posted 6 days ago

“Waited 3weeks to have to chase up what's happening and to find out there is no stock and could not tell me when it would be coming. So take your money and you can wait attitude with management as he said words of offence and hung up than blocked me from calling to cancel, so I did it thru paypal. Not impressed with customer service at the high end. No communication Brought 1 from ebay got in 2 days awesome 👌🏿”

Helpful Report

Posted 1 week ago

“I live on the Gold Coast. Outback equipment are based in Brisbane 1 hour away. Ordered item 27 December. Arrived 28 January. No excuses for xmas period as I had many items from Sydney and Melbourne arrive within 5 days over the same period. Was waiting for the item before starting a major australia trip. What a total shambles and waste of my time and money.”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Ian, Thank you for your feedback. We're truly sorry to hear about the delays you've experienced with your order. We strive to deliver our products promptly, and it's disappointing to know we fell short in your case. Your comments about communication are invaluable as we work to improve our customer service and logistics. We appreciate your patience and hope to serve you better in the future. Best regards!

Posted 6 days ago

“Excellent service. I recently ordered the iCheck TPMS 5 sensor kit from you and was very satisfied with a: the price and b: the speed of delivery. I'll certainly purchase from you again and reccomend you”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Mark, Thank you for your fantastic 5-star review! We’re thrilled to hear that you were satisfied with both the price and the speed of delivery. Your recommendation means the world to us, and we can’t wait to serve you again in the future. If you ever have any questions, feel free to reach out! Cheers!

Posted 6 days ago

“Quick delivery and exactly what I ordered.”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi Peter, Thank you for the fantastic 5-star review! We're thrilled to hear that you received your order quickly and that it was exactly what you expected. If you need anything else, please don’t hesitate to get in touch. Cheers!

Posted 6 days ago

Outback Equipment is rated 4.2 based on 5,876 reviews