Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,722 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 3rd January 2025

Craig Warne

Outback Equipment 5 star review on 20th December 2024

MARTIN HYDE

Outback Equipment 5 star review on 18th December 2024

Anonymous

Outback Equipment 5 star review on 17th December 2024

Perry Waldron

460

Anonymous

Anonymous // 01/01/2019

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“Very quick delivery very happy with product”

Helpful Report

Posted 8 months ago

“Great pricing and fast delivery.”

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Posted 8 months ago

“Great product selection and pricing. Really quick dispatch”

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Posted 8 months ago

“Amazing store with a very large range with everything you could possibly need for outdoors. Really smooth transaction from ordering to collection. If they could improve one thing, is to get someone to help serve when the showroom is busy.”

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Posted 8 months ago

“Great service every time. Good quality products & quick delivery to say I am in WA. When I have called them on the phone in the past regarding a out of stock product, they have been very helpful & honest.”

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Posted 8 months ago

“Easy to order and use plus fast delivery”

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Posted 8 months ago

“Didn’t ship items for multiple business days despite paying their extravagant express shipping price, upon contacting them, customer service was disgusting. Never again!!!”

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Posted 8 months ago

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 8 months ago

“great thankyou”

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Posted 8 months ago

“i am writing to outback equipment about your windows they are the cools windows i bought them and they are the cools windows around the service is next to none i give you 5 stars.”

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Posted 8 months ago

“I highly recommend this company.”

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Posted 8 months ago

“The product did not fit my vehicle as it stated it would on the website. This was a few weeks ago and have still not resolved the issue.”

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Posted 8 months ago

Hi Jake. I can see our team are working with you on this. They will have it resolved asap. So sorry about the delay.

Posted 8 months ago

“Does as described. Has ample adjustment to suit. Has plenty of pockets along with a very convienient flap to access gear/clothes/dry towel. Private”

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Posted 8 months ago

“Very happy with the product and prompt delivery time. Thankyou, Bill H.”

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Posted 8 months ago

Appreciate the great review Bill. Thanks so much.

Posted 8 months ago

“Excellent Company to deal with...Staff were great...Product brilliant...thank you”

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Posted 8 months ago

We love a happy customer! Thanks so much Jeff for being such a pleasure to work with also.

Posted 8 months ago

“Can not speak highly enough about the customer service. Received my replacement chair in no time at all. Communication was prompt and everyone I dealt with was very helpful.”

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Posted 8 months ago

“A top mob to deal with. Goods were recieved i top condition and promptly. Recomended.”

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Posted 8 months ago

“I love the saucepans I bought so very nice”

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Posted 8 months ago

“Prompt delivery & items exactly as described”

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Posted 8 months ago

“Very quickly received great jockey wheel”

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Posted 8 months ago

“Worst refund policy ever. You buy a product that doesn't end up meeting your needs due to undisclosed manufacturer information and get told only credit refund when I only purchased from you cause you guys had it in stock.”

Helpful Report

Posted 8 months ago

Thank you for posting a review and we are sorry to hear that your experience was not to your expectation. We will pass on your feedback to the manufacturer around the additional details you were expecting to be included with the item.

Posted 8 months ago

Outback Equipment is rated 4.3 based on 5,722 reviews