Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,721 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 3rd January 2025

Craig Warne

Outback Equipment 5 star review on 20th December 2024

MARTIN HYDE

Outback Equipment 5 star review on 18th December 2024

Anonymous

Outback Equipment 5 star review on 17th December 2024

Perry Waldron

460

Anonymous

Anonymous // 01/01/2019

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“Took awhile for the product to come back into stock, but once it was I got a reminder, ordered straight away & received in good condition in good time too. Happy.”

Helpful Report

Posted 5 months ago

“Won't shop here ever again.ordered a buck knife that was in stock paid excess postage for a trip. After a week asked where my order was told waiting on the supplier. After a month cancelled my order.”

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Posted 5 months ago

Hi Jason, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 5 months ago

“All good service. Happy with my tables.”

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Posted 5 months ago

“Great service”

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Posted 5 months ago

“No complaints”

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Posted 5 months ago

“Very Poor Should never sell stock you dont have”

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Posted 5 months ago

Hi Barbara, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 5 months ago

“Took a little while to get my goods but was all good in the end.”

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Posted 5 months ago

“Excellent service, excellent product. Wiil definitely use this supplier again.”

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Posted 5 months ago

“Great product - very accurate”

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Posted 5 months ago

“So impressed with this company! We ordered a stovetop that was no longer available in the USA - it needed to fit in a precut/existing/drop in space on our boat - and I was so happy to find it on their website. I easily placed my order on-line, received email confirmation and updates on shipping, etc. The order was shipped in a timely manner, arrived in the US and cleared Customs in just a few weeks. The stovetop arrived in perfect condition. I was nervous about ordering from Australia but everything went seamlessly.”

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Posted 5 months ago

“I had to return two items and exchange them for the correct size. Using the returns procedure was a little clunky, but it worked. The process is a little confusing for the first time. It would heve been good to have been notified that the reurned items had been processed and that a credit was available to re order the new items, regardless of a previous e mail process. The freight from Tannum sands to Acacia Ridge was $90 Then I had to pay freight for the new items. Certainly a process I do not want to repeat.”

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Posted 5 months ago

“Best price in Brisbane reasonable delivery cost”

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Posted 5 months ago

“Great range of equipment with good product information and reasonably quick delivery with reasonable prices. Repeat customer and always look through the emails for the next little item on my list.”

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Posted 5 months ago

“Got what I wanted at a good price and delivered quick 👍👍”

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Posted 5 months ago

“Awesome quality product - tough and reliable. As for the price - nothing to beat it! Loved the prompt service within the specified delivery time as well. Way to go...keep at this rate and you'll soon be the best online outdoor and fishing equipment store.”

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Posted 5 months ago

“Never again.”

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Posted 5 months ago

Hi Peter, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 5 months ago

“Easy ordering process & products exactly as reflected on the website. Postage duration was a bit excessive & didn't have total clarity of the progress, but not a showstopper - thanks!”

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Posted 5 months ago

“The service was excellent!!the product was great and price very reasonable.”

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Posted 5 months ago

“I purchased rear canvas seat covers for a 150 series Toyota Prado, they claimed to be tailored to the vehicle. The seat covers did not match my vehicle and they ripped while trying to install them so was unable to send them back, ended up taking them to an upholster to re see them up and fit them properly. Possible for a different car but I just think poor quality. Service and postage time was great”

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Posted 5 months ago

“Replacement petal headbands delivered in reasonable and were as described fitting older headlamp.”

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Posted 5 months ago

Outback Equipment is rated 4.3 based on 5,721 reviews