Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,721 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 3rd January 2025

Craig Warne

Outback Equipment 5 star review on 20th December 2024

MARTIN HYDE

Outback Equipment 5 star review on 18th December 2024

Anonymous

Outback Equipment 5 star review on 17th December 2024

Perry Waldron

460

Anonymous

Anonymous // 01/01/2019

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“Item ordered arrived very swiftly indeed, handle worked as intended so very happy with the service.”

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Posted 4 months ago

“Very disappointed! The item was out of stock when I ordered it but wasn’t told this until I phoned to find out what was going on. Took 3 weeks to arrive. Item itself is very good.”

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Posted 4 months ago

Hi Leonard, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 4 months ago

“Sturdy, good quality”

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Posted 4 months ago

“Recently bought a product online for Click and Collect. Product showed as in stock but when I arrived to pick up it wasn't. I was a little annoyed, but store owner immediately offered delivery at no cost when the product was available. Excellent customer service, thank you.”

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Posted 4 months ago

“Reviewing appliances”

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Posted 4 months ago

“I'm so happy for got this one”

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Posted 4 months ago

“The disappointment began with your 7% offer in the Afterpay email I was ready to purchase only to find my direct payment did not receive a discount So I went to a local store down didn’t pay freight and saw exactly what I wanted without bait promotions May now block all of your marketing Poor wording by your team”

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Posted 4 months ago

Hi Paul, We are so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

Posted 4 months ago

“No complaints all great 👍”

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Posted 4 months ago

“Very prompt delivery.”

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Posted 4 months ago

“Price was excellent. Delivery was quick”

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Posted 4 months ago

“great range of products to choose from, quick delivery service”

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Posted 4 months ago

“Great little product - handy as!! And delivery only 3days! Highly recommend!”

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Posted 4 months ago

“I had to chase up why product wasn’t delivered 3 weeks after order only to be told no stock. Was offered 1 black and 1 silver item. Asked for a refund and the refund took 3 weeks to reach my account. Very poor service!!”

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Posted 4 months ago

Hi Jai, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 4 months ago

“Took a long timeto get my parcel many phone calls to find what I had paid for , no phone calls or emails will never purchase again”

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Posted 4 months ago

Hi Matthew, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 4 months ago

“My experience with this business is nothing but positive. Obviously I have purchased from them because they offer quality genuine brands and secondly pricing is competitive if not better and along with that the shipping is prompt. I have purchased a lot of products from them and if I have needed to query anything they have been more than helpful whether it be product information or availability. For me price isn’t necessarily always first.”

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Posted 4 months ago

Hi Damien, Thank you so much for taking the time to share your thoughts about Outback Equipment. We take pride in knowing our customers are happy with their experience.

Posted 4 months ago

“Very happy fast service and product is good very cheap good for the customers 👍”

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Posted 4 months ago

Hi Norman, We are incredibly grateful that you took the time out to leave us a 5-Star review.

Posted 4 months ago

“Hi, good to see you are back atd work. I was looking for a Sphere tv, but I see you do not carry them. I tried to ring last week or so, hard to get through and when I did, just got the answering service with no option to leavae a message. I got onto your chat system online, and was told you were offline. You never got back to me, so I bought a Furrion air conditioner from Jasco instead, and a Majestic tv direct from them in Southport. Coulda spent $2,000 with you, but you were unresponsive”

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Posted 4 months ago

“Sent 3 emails no one ever got back to me in regards to a credit for an advertised price of product that I was charged full price for.”

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Posted 4 months ago

Hi Kay, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 4 months ago

“Great service and after service. Cannot fault the product or support. Thanks.”

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Posted 4 months ago

Hi Russell, We are incredibly grateful that you took the time out to leave us a 5-Star review.

Posted 4 months ago

“Good product and quick delivery”

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Posted 4 months ago

Outback Equipment is rated 4.3 based on 5,721 reviews