Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, 1/24, Lensworth Street,, Coopers Plains
Rating: 4.22

4.2 Rating 6,087 Reviews

79 %

of reviewers recommend Outback Equipment

4.2

Based on 6,087 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1/24, Lensworth Street,,
1/24, Lensworth Street,
Coopers Plains
4108

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Outback Equipment 5 star review on 15th April 2025

495

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the product itself but I found out the item wasn’t sent out to me till 4 days after purchase. Even though I paid the extra for express postage. I bought it on the Monday and it wasn’t given to Aus Post till a bit after 7pm Thursday evening for express postage to my address. I’d have been better off paying normal postage. Any reason why you guys waited 4 days to send it? It obviously should’ve been sent out that day, would you agree?”

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Posted 2 years ago

“Bought the fan air vent for bathroom only to find out when it arrived that the fan did not come with it as shown in the picture”

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Posted 2 years ago

“Very slow with getting my item and had to ring up after couple of months to find out where my items where”

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Posted 2 years ago

“Yes, I am quite happy with the Evakool portable fridge that I purchased from you. Right price and works well in any temperature. BUT- Delivery was a major headache. Couriers Please are hopeless to deal with and it took over a week to arrive here- by a different carrier- from Brisbane. I could have walked down and picked it up quicker. Next time please use a reliable overnight carrier to Bundaberg area. One extremely reliable one is Time Express. Been using them for 10 years plus without a hitch. Thank you for this opportunity to comment. Mike C.”

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Posted 2 years ago

“I was very frustrated with you, at first. As my parcel went all over the place before I received it. Then realising that it was more an issue with the carriers rather than the supplier. So apologies for getting into you a bit. Besides all that, was very happy with end result.”

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Posted 2 years ago

“My order was a yacht fitting .Great price and good service when rung by phone . However the whole experience was let down by EXTREMELY slow delivery . This seemed to be partly due to slow dispatch and this was then compounded by extraordinarily slow snail pace of Australia Post parcel mail —- time to abandon that delivery method .”

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Posted 2 years ago

“Not bad but ordered a product it said was in stock on website, a week goes by and i think why is my package not on route? Call them to find out, to be told its not in stock and we are waiting for it to come into stock. Some communication would have been greatly appreciated”

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Posted 2 years ago

“The goods arrived in a timely manner. I have had time to completely install the reversing camera yet.”

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Posted 2 years ago

“dvjwu,vg mb m mum f GB b xx a ii”

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Posted 2 years ago

“Pricing is always competitive and the delivery (once dispatched) is usually prompt. However, the time to pick and pack is excessive. It makes me wonder if OBE is just an aggregator or sells based on wholesale -consignment on order receipt as part of their model keeping local retail alive, OBE”

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Posted 2 years ago

“I recently purchased an outside LED caravan light. The product took some time to come, longer than I believe it should have. When it arrived one of the brackets was broken. I decided not to return the product as I needed the light for installation. Ended up repairing the bracket with glue”

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Posted 2 years ago

“Not real happy had a parcel lost in the post not your fault But it is very hard to get through on the phone and still waiting for me parcel I ordered it on the 3/2/23”

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Posted 2 years ago

“Items as described once correctly delivered. Wrong item sent a phone call to them resulted in prepaid mail slip parcel taken to local post office and corrected item delivered a bit over a week later.”

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Posted 2 years ago

“Handling time of 5 days is a little excessive prior to the item being posted. Once it was posted it arrived quickly, safely and as described.”

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Posted 2 years ago

“products are good but your emails are excessive im now unsubscribing”

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Posted 2 years ago

“I was very happy with my product but disappointed with the delivery time. I placed my order on 22/1/23 & didn't receive the order until 3/2/23. We had already left to go on holiday & needed what was in the order.”

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Posted 2 years ago

“good products, as described and competitively priced but the delivery courier used was super slow and very inefficient”

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Posted 2 years ago

“Bought an item , which could have got virtually anywhere , thought close by , support local business, be fast delivery, it took 8-9 days to get it off the shelf n' book it in , 2 weeks plus , set us back on project, no problem we'll take yr $$$, just sit n' wait to you fall asleep, can't rate a business on the ability to have a website at minimum, it may not be the owners but it Some don't give a hoot basically. Item cane eventually as expected , price was as other's had .”

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Posted 2 years ago

“Got to get some more info on delivery. You should have got in contact alot early then you did you can find the address on the receipt you sent when I bought the item”

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Posted 2 years ago

“My only complaint is the time taken to process orders and delivery time. I have had parcels delivered from overseas quicker than from Outback Equipment”

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Posted 2 years ago

Outback Equipment is rated 4.2 based on 6,087 reviews