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Outback Equipment Reviews

4.2 Rating 6,064 Reviews

79 %

of reviewers recommend Outback Equipment

Company Reviews

Product Reviews

4.2

Based on 6,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1/24, Lensworth Street,,
1/24, Lensworth Street,
Coopers Plains
4108

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Outback Equipment 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products easy to use website and fast postage”

Helpful Report

(Coopers Plains, 4108) - Posted 6 months ago

“I bought a carefree awning which is perfect on my caravan. Outback had the best price and the employees were great and knowledgeable. Will use them again for future purchases”

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Posted 6 months ago

“Excellent service and great to deal with as we live in NZ and brought on line.”

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(Coopers Plains, 4108) - Posted 6 months ago

“Good to deal with, will use again”

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(Coopers Plains, 4108) - Posted 6 months ago

“Gasmate Odessey Electric Portable BBQ and Cover Great for the patio. very happy with purchase.”

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Posted 6 months ago

“Great delivery time and the product is exactly as described. I selected the insurance option due to what I purchased but could have saved my money. The packaging was very adequate to avoid any freight damage.”

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(Coopers Plains, 4108) - Posted 6 months ago

“great, thanks”

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(Coopers Plains, 4108) - Posted 6 months ago

“Bought several items for around the van. Great price, arrived on time. And all were perfect for purpose. Thank you”

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(Coopers Plains, 4108) - Posted 6 months ago

“Ordering was easy, communication great, and order was received exactly as expected.”

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(Coopers Plains, 4108) - Posted 6 months ago

“Very good service”

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(Coopers Plains, 4108) - Posted 6 months ago

“I purchased a few items from outback and was very happy with the speed and process 👍”

Helpful Report

(Coopers Plains, 4108) - Posted 6 months ago

“Bought the pots and pans for a second time for a gift . Love ours use them all the time”

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(Coopers Plains, 4108) - Posted 6 months ago

“A smooth operation. Those few words encompass the whole process from initial contact to delivery. Professional, excellent follow through and the right product. Thank you.”

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(Coopers Plains, 4108) - Posted 6 months ago

“Received timely and intact- Is as ordered & all good.”

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(Coopers Plains, 4108) - Posted 6 months ago

“Easy website to navigate. Fast delivery times. Will definitely shop with these guys again!!”

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(Coopers Plains, 4108) - Posted 6 months ago

“Product arrived promptly, well packaged and in tact. Screen fit our awning perfectly and had tie downs and pegs as promised. The screen provides privacy, sun protection amd boosts the strength of the awning in wind. We needed to insert the sail track cord ourselves which was a little tricky but quite doable with two people. Very happy with the product for the price.”

Helpful Report

(Coopers Plains, 4108) - Posted 6 months ago

Hi Elly, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will be happy to read what you wrote.

Posted 6 months ago

“Great people to speak too. Easy to order cgear mat online. Excellent quality. I am still giving 5 stars even though we did receive wrong size mat. After couple of phone calls and emails, correct mat was sent out. Staff were very helpful and apologised for mistake in shipping. I would still order other products if needed.”

Helpful Report

(Coopers Plains, 4108) - Posted 6 months ago

“Once we got over the mix-up with the extra item in my order. The delivery was very prompt. The item that I ordered was exactly what I needed. And I am very happy.. but I have been on the website to check out more stuff to buy and honestly it's like pulling teeth. But I will try again to see what else I can buy .”

Helpful Report

(Coopers Plains, 4108) - Posted 6 months ago

“Prompt service and great customer service. Had a manufacturing issue with our purchase and it was simple and easy to get in touch and organise a replacement. Will definitely be getting more from them.”

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(Coopers Plains, 4108) - Posted 6 months ago

“Great value. Best $ a fella could spend to keep the rain off his head. Buy a few.”

Helpful Report

Posted 6 months ago

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Outback Equipment is rated 4.2 based on 6,064 reviews