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Outback Equipment Reviews

4.3 Rating 5,722 Reviews
80 %
of reviewers recommend Outback Equipment
4.3
Based on 5,722 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Outback Equipment Reviews
Outback Equipment 5 star review on 3rd January 2025
Craig Warne
Outback Equipment 5 star review on 3rd January 2025
Craig Warne
Outback Equipment 5 star review on 20th December 2024
MARTIN HYDE
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 17th December 2024
Perry Waldron
460
Anonymous
Anonymous  // 01/01/2019
The service was great and was despatched very quickley and the delivery was great
Helpful Report
Posted 9 months ago
My first 2 orders arrived quickly without any fuss. I purchased another order on the 4th of march and I haven't heard a thing no tracking notice nothing.
Helpful Report
Posted 9 months ago
You have a great range and competitive prices and easy to use web site. A bit slow on delivery though, goods shipped two weeks after ordering, received goods almost three weeks after ordering. Maybe you are very busy?????. Thank You
Helpful Report
Posted 9 months ago
The parts for my caravan arrived in good condition. The three way door catch has been fitted and works well. An instruction sheet would have been a good idea.
Helpful Report
Posted 9 months ago
Absolutely 💯 love ❤️ these saucepans and fry pan. So easy to use.
Helpful Report
Posted 9 months ago
I checked three times with the staff at Outback Equipment when my order was going to be delivered as I was going away and they didn’t know what had been delivered from Kaon in this computer age of tracking deliveries. Even one day before I was going away they couldn’t work out that it was too late to make the delivery. So disappointed in the companies staff training as have had no problems with Bunnings, BCF, Myer. David Jones, Qantas, Amazon or Catch. Don’t know if it was delivered as I’m holiday
Helpful Report
Posted 9 months ago
never had an issue, will buy again
Helpful Report
Posted 9 months ago
Chair took nearly two months to arrive even though it was showing in stock at the time of purchase. I had to continually chase customer service asking for updates
Helpful Report
Posted 9 months ago
Excellent service, good product.
Helpful Report
Posted 9 months ago
Solar mount brackets arrived well packed and ahead of estimated delivery time. They fitted the panels PERFECTLY and are of extremely high quality. Very easy to install.
Helpful Report
Posted 9 months ago
Received 1 item and then never received the other well over a month called 3 times to sort it out then never received shipping information or updates to when item was arriving or much of an apology or anything, and yes checked all junk folders and inbox
Helpful Report
Posted 9 months ago
Part did not work when it arrived It's been 13 days since we contacted Outback Equipment for a refund. Have heard nothing. Not a great experience.
Helpful Report
Posted 9 months ago
Love the equipment and the service
Helpful Report
Posted 9 months ago
Product is fine. Delivery was poor
Helpful Report
Posted 9 months ago
Good service, good price and prompt delivery, what more can I ask for?
Helpful Report
Posted 10 months ago
Easy online order process, with very comprehensive stock.
Helpful Report
Posted 10 months ago
Perfect Sauce pan set for camping using both gas and induction. They work well and the clean up is easy with the nonstick coating. Fair price and timely delivery.
Helpful Report
Posted 10 months ago
Very happy with the advice and service.I received the item in good time and had no issues
Helpful Report
Posted 10 months ago
Great product and fit the vehicle perfectly
Helpful Report
Posted 10 months ago
Great product
Helpful Report
Posted 10 months ago
Outback Equipment is rated 4.3 based on 5,722 reviews