Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, 1/24, Lensworth Street,, Coopers Plains
Rating: 4.21

4.2 Rating 6,026 Reviews

79 %

of reviewers recommend Outback Equipment

4.2

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1/24, Lensworth Street,,
1/24, Lensworth Street,
Coopers Plains
4108

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Outback Equipment 5 star review on 11th April 2025

John S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have most items in stock or usually a short wait.”

Helpful Report

(Coopers Plains, 4108) - Posted 2 days ago

“I ordered 3 items from OE and all items arrived in tact and ahead of schedule. Prices were reasonable and quality sufficient. My only criticisism was that on an 3mtr Oztrail gazebo, the actual canvas/fabric canopy was a much lighter shade of blue that I had previously purchased and as it appeared on the website. My only concern here is if it will affect it's long term UV resistance. This I won't know for some time. Otherwise, my tent and led mini flood lights are 100% what I expected. Nicely made and seemingly durable.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your thoughtful review! We're glad to hear that your items arrived intact and ahead of schedule, and appreciate your feedback on their quality and pricing. We understand your concern about the canopy color and its UV resistance—rest assured, we take quality very seriously. If you have any future concerns, please don’t hesitate to reach out. We're thrilled to hear the tent and mini flood lights met your expectations! Looking forward to serving you again. Cheers!

Posted 1 week ago

“Phone service was very good Instore service great 👍 Definitely satisfied with my visit . I will be back .”

Helpful Report

(Coopers Plains, 4108) - Posted 3 weeks ago

Hi Keith, Thank you for your wonderful review! We're delighted to hear that you had a great experience with both our phone and in-store service. Your satisfaction is important to us, and we can’t wait to welcome you back for your next visit! Cheers!

Posted 3 weeks ago

“Fantastic fan covers when orderd was told they were in the wearhouse but found out later when they didn't arrive in the post they were in fact waiting for the maxie fan covers for the motorhome to come from supplier re the usa but they finely arrived 2 and half months later, staff were helpfull when i rang to enquire where the covers are and tried to smooth thing over as they are trained to do so after all of that they arrived in good condition well parceled fitted great”

Helpful Report

(Coopers Plains, 4108) - Posted 1 month ago

Hi Wayne, Thank you for your thoughtful review! We appreciate your understanding regarding the delay in receiving your fan covers. It's great to hear that our staff were able to assist you during the process and that the covers arrived in good condition and fit well. Your feedback is invaluable to us, cheers!

Posted 3 weeks ago

“I received what I’d ordered in a good time and price. Exactly as agreed, you can’t ask much more”

Helpful Report

Posted 1 month ago

Hi Geoff, Thank you for the great review! We're delighted to hear that your order arrived on time and met your expectations. We hope to serve you again soon! Cheers!

Posted 3 weeks ago

“Outback have really good prices for name brands but delivery is always slow with no tracking information. Would be five stars if they could solve this issue. I always allow two weeks for delivery.”

Helpful Report

(Coopers Plains, 4108) - Posted 1 month ago

“Well done !! Will be back.”

Helpful Report

(Coopers Plains, 4108) - Posted 1 month ago

Hi Mike, Thanks so much for your great review! We're thrilled to hear you had a positive experience and we can’t wait to see you back again. If you ever need anything, just let us know. Cheers!

Posted 1 month ago

“Very happy with my products I purchased from you . A bit slow in sending the items out”

Helpful Report

(Coopers Plains, 4108) - Posted 1 month ago

Hi Leanne, Thank you for your review! We're glad to hear that you're happy with your products. We appreciate your patience regarding the shipping time, and we’re continually working to improve our processes. If you have any other questions or need assistance, feel free to reach out. Cheers!

Posted 1 month ago

“Not what I wanted. I wanted the Fuel model of that one”

Helpful Report

Posted 1 month ago

Hi Christopher, Thank you for your review! We appreciate your feedback and we're sorry to hear that the model you received wasn't what you were looking for. If you're interested in the Fuel model, feel free to reach out to our customer service team for assistance with exchanging this. We want to ensure you get the right product that meets your needs. Best regards!

Posted 1 month ago

“Recently bought the 12v ceiling fan, very powerful little unit. unfortunately very noisy also, rattles and weering engine noise, it's ok for the day but at night a bit annoying. Moves alot of air for its size.”

Helpful Report

(Coopers Plains, 4108) - Posted 2 months ago

Hi there, Thanks for your review! We're glad to hear that the 12v ceiling fan is keeping you cool with its powerful airflow. We appreciate your feedback about the noise and will definitely take that into consideration for future improvements. If you have any further concerns, don't hesitate to reach out. Cheers!

Posted 1 month ago

“Hey. You guys did great , however couriers please delivered late as usual. I used to use them but no more as they were always late with their promise times. kind regards. Mike.”

Helpful Report

(Coopers Plains, 4108) - Posted 2 months ago

Hi Mike, Thanks for your feedback! We're glad to hear you were satisfied with our service, but we're sorry to learn about your experience with the courier. We understand how important timely delivery is and appreciate you bringing it to our attention. If you need assistance in the future, please let us know. Kind regards!

Posted 1 month ago

“I Purchased, You Sent, Goods Arrived & I installed the Tyre Monitors & They Work . Thank You”

Helpful Report

(Coopers Plains, 4108) - Posted 2 months ago

Hi Bruce, Thanks for the great review! We're glad to hear that your tyre monitors arrived and are working well. If you have any questions or need further assistance, please let us know! Cheers!

Posted 2 months ago

“The product is purchased was a very good price and it was in stock ready for me to pick up.”

Helpful Report

(Coopers Plains, 4108) - Posted 2 months ago

Hi Mark, Thank you for your great review! If you have any feedback or need assistance, just let us know! Cheers!

Posted 2 months ago

“Good fit into existing positions, unfortunately do not include a dimming function.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your 4-star review! We’re glad to hear that the product fits well into your existing positions. We appreciate your feedback, if you have any other thoughts or questions, feel free to reach out! Cheers!

Posted 2 months ago

“Fantastic product but will not order again as delivery took for ever with no updates on the delivery. I know delivery is out of your control”

Helpful Report

(Coopers Plains, 4108) - Posted 2 months ago

Hi there, Thank you for your 4-star review! We’re thrilled to hear that you love the product. We completely understand your concern regarding the delivery, and we appreciate your patience. Your feedback is invaluable, and we’ll use it to improve our service. If you have any other questions, feel free to reach out! Cheers!

Posted 2 months ago

“Pretty happy. Although the markings on the deflators are no where near accurate so it was a case of figuring out wat 15psi on the deflator actually was etc”

Helpful Report

(Coopers Plains, 4108) - Posted 2 months ago

Hi, Thanks for taking the time to share your feedback! We're glad to hear you're pretty happy overall. We appreciate you pointing out the issue with the deflator markings; we'll certainly take that into consideration for future improvements. If you have any further questions or need assistance, feel free to reach out. Cheers!

Posted 2 months ago

“Goodssuppllied as ordered prompt and tracked as specified”

Helpful Report

(Coopers Plains, 4108) - Posted 2 months ago

Hi Michael, Thank you for the positive review! We're glad to hear that your order was delivered promptly and as expected. If you need any more assistance or have questions in the future, just let us know. Cheers!

Posted 2 months ago

“Very happy and helpful”

Helpful Report

(Coopers Plains, 4108) - Posted 2 months ago

Hi Peter, Thanks for the great review! We're thrilled that you found our team helpful. If you have any questions or need further assistance, don’t hesitate to reach out. Cheers!

Posted 2 months ago

“Great products and Delivery was quick”

Helpful Report

(Coopers Plains, 4108) - Posted 2 months ago

Hi Paul, Thank you for your great review! We're really glad to hear that you’re happy with our products and that the delivery was quick. Your feedback is valuable to us, and we hope to see you again soon for your next order. Cheers!

Posted 2 months ago

“Very happy with purchase of Air Gazebo 3 and walls. Customer service not so great. When I called to query my payment, the person was not interested at all. But overall an ok experience with Outback Equipment.”

Helpful Report

(Coopers Plains, 4108) - Posted 3 months ago

Hi Judith, Thank you for your review! We're glad to hear that you’re happy with your purchase of the Air Gazebo 3 and walls. We apologize for the experience you had with our customer service, as we strive to provide better support. Your feedback is important, and we’ll work on improving this aspect. Cheers!

Posted 2 months ago

Outback Equipment is rated 4.2 based on 6,026 reviews