Outdoor Living Today Reviews

Name: Outdoor Living Today
Address: 9393 287 St, Maple Ridge, British Columbia
Rating: 4.68

4.7 Rating 148 Reviews

90 %

of reviewers recommend Outdoor Living Today

4.7

Based on 148 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Outdoor Living Today:

At Outdoor Living Today, we strive to create Sheds, Gardens, Gazebos, Playhouses, and Pergolas that are functional, durable, attractive, and affordable for our customers. OLT manufactures in North America with sustainable and ethical business practices, and we design all of our products so that the average person with limited to no building skills can assemble them with ease

Visit Website

Phone:

+1 888-658-1658

Location:

9393 287 St,
Maple Ridge
British Columbia
V2W 1L1

Outdoor Living Today 5 star review on 11th August 2024

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OLT is exceptional: communicative across the process, well-designed assembly manuals and packaging, and customer service is easy to reach, knowledgeable, patient, and super nice. Despite it being a rather intimidating purchase (freight delivery from Canada to the US!) I felt like they had my back every step of the way.”

Helpful Report

Posted 8 months ago

“The shed arrived when we were told it would and it was complete. The only concern - the instructions that accompanied the shed were for a different structure.”

Helpful Report

Posted 8 months ago

“Very good overall, was a little bit disappointed at the consistency of stain application. Some wood really took the stain, other parts needed 3 or more coats to match.”

Helpful Report

Posted 8 months ago

“after 40 cm of snow yesterday, the greenhouse is there and beautiful. We can't wait february for sitting in the greenhouse with auxiliary heater and with a good glass of wine. Planning the seed and plants to put in the greehouse for may.”

Helpful Report

Posted 8 months ago

“I was very disappointed in how things were handled when I purchased what I wanted in 2 separate transactions. First I got the Redwood Garden Bed 8x10 and I wanted the Greenhouse Cover to go with it, however it was out of stock. So I purchased that Garden Bed with Bird Netting. When I got it it was not exactly the quality I expected. Once I was able to get it stained and coated to last Winters to come, then assembled it, with help from my Son, it was to late to plant anything for this year. Getting back to the Greenhouse Cover, that took from March until September to get and I purchased that right away in March in order to get as soon as the new covers came in. I called at least once a month, talking to several different people that it was a vendor problem, they didn't know when the Greenhouse Covers 8x10 would come in. I felt like the only reason anyone even paid attention to me was because I continued to email them to get answers. I now have the Greenhouse Cover, however because it came in so late in the season I will not even know how the will all go together because I couldn't use it this year and was not going to put it up just to look at it. So my Garden Bed sits out in the snow now waiting for Spring so that I can maybe get my garden going. I'm not sure if I would recommend this or not, price seemed fair, there were a couple problems with the instructions and there were no predrilled holes for the hardware. Also the pcs have wire on the top part of each pc., those were not really consistent in how they were put on. I am hoping I will be happier with this product as a whole once I am able to get the metal frame and Greenhouse Cover put together and finally get to work in my garden area.”

Helpful Report

Posted 9 months ago

“The company was a pleasure to work with and was responsive to assist with delivery, etc. The disappointment was that the cedar container for trash cans proved not to be animal resistant at all. A bear easily ripped off the door. The staples used to hold much together, as well as the lock that is used, are somewhat flimsy. There was never any guarantee that it would be animal resistant, but it certainly was represented that it would be tougher than it proved to be. I would not make this purchase again based on our experience.”

Helpful Report

Posted 9 months ago

“Overall, I had a good experience with OLT. I got the 9x6 cabana shed kit. Delivery was fast and with good communication from customer service. I built the shed by myself over several weekends. It was my first time building a shed, but assembly was pretty straightforward using the provided instructions. Quality of the materials and design is very good and the shed looks great. I would definitely recommend OLT.”

Helpful Report

Posted 10 months ago

“Disappointed that all the hardware and shelving used in the picture showing all the different items that could be stored in the shed were not included. Emails about this to the company produced no results in attempts to obtain or find out what was used for the pictures of the storage. Not very classy.”

Helpful Report

Posted 10 months ago

“Very satisfied with the overall quality of the materials. Be sure to paint all parts before assembly. Took us three days including painting or staining.”

Helpful Report

Posted 10 months ago

“The Outdoor Living Today team takes great pride in their products and provides excellent follow-up customer service. I will buy from them again in the future.”

Helpful Report

Posted 10 months ago

“Great high quality product. Delivered exactly as promised.”

Helpful Report

Posted 10 months ago

“I ordered my OLT 8x16 Garden with Deer Fence in the spring of 2023. When I emailed with pre purchase questions they were answered in a timely manner. I called with a shipping question and my call was returned very quickly.”

Helpful Report

Posted 10 months ago

“We had some issues with the shipping that was outside of OLT's control. They worked with the shippers and kept us updated as to what was happening and resolved the issues to our satisfaction. They were great to deal with.”

Helpful Report

Posted 11 months ago

“We are very happy with the customer service received from OLT.”

Helpful Report

Posted 11 months ago

“Easy to order and pretty fast delivery for coming all the way from B.C over and down to Havelock Ontario.”

Helpful Report

Posted 1 year ago

“We love our new Pergola. The staff were very helpful when we were deciding if we should purchase it, giving us all the information we needed to make the right choice.”

Helpful Report

Posted 1 year ago

“The garden is very good but it needs 2 cross braces across the top too hold the sides square and 4 more reinforcement planks to go on the corners”

Helpful Report

Posted 1 year ago

“Great product and company. Called customer service and all questions were answered quickly and reasonably. Ordering online was straightforward. The website provides all kinds of useful info including the correct and full instructions for the specific product as well as links to videos. Detailed instructions on the delivery process were helpful. Had an issue with a missing board and a couple of broken ones but this was addressed quickly and without hassle (just fill out the customer claim form online and you'll have the parts delivered shortly). The company cares about and stands behind its products giving me confidence that it will last.”

Helpful Report

Posted 1 year ago

“Relatively easy to assemble. Very clear instructions. Looks great. Only issue was that all the screws were missing on initial delivery. Contacted OLT and missing items arrived in ~week.”

Helpful Report

Posted 1 year ago

“The parts were well packaged and easy to identify. Everything went together easily.”

Helpful Report

Posted 1 year ago

Outdoor Living Today is rated 4.7 based on 148 reviews