Overstock Sheet Club Reviews

Name: Overstock Sheet Club
Address: 31143 Via Colinas, 506, Thousand Oaks
Rating: 4.21

4.2 Rating 2,654 Reviews

79 %

of reviewers recommend Overstock Sheet Club

4.2

Based on 2,654 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Overstock Sheet Club:

We designed our high thread count sheets with a fully elasticized edge to prevent the sheet from pulling or slipping out from under you during the night. The deep pocket on these king sheets is also extra deep, allowing them to fit over-sized or pillow top mattresses up to 16” deep. We deliver each sheet set to you in a simple but elegant zippered package, ideal for gift presentation.

Visit Website

Phone:

8189622612

Email:

support@overstocksheetclub.com

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Overstock Sheet Club 5 star review on 19th April 2025

Tracy Edinger

Carleen Holm

Overstock Sheet Club 5 star review on 27th March 2025

Cynthia Teiko

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not received. Please send them. So I can review them.”

Helpful Report

Posted 3 weeks ago

“Don’t have complete order!! Only 2 sets of queen sheets and 2 individual pkgs of 1 each king size pillowcases! What’s up with the other part of this paid in advance for order?????!!!!”

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Posted 1 month ago

“Received these sheets today; and they are falling apart right out of the package.”

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Posted 2 months ago

“Not happy with my purchase because my thermo-bamboo sheets are heating me up and not cooling me off. Unfortunately, the blends are not advertised on the website and the tag on sheet states 35% bamboo and 65% polyester. Polyester may wick away moisture but it also retains heat. Sheet set overpriced for a bamboo/polyester blend. Buyer beware!!!”

Helpful Report

Posted 4 months ago

“I submitted an inquiry to customer service on 12/4/24. Two hours later I received an email wanting a rating on my customer service. As of today 12/9/24 I am still waiting on customer service to initially contact me. Unacceptable business practise.”

Helpful Report

Posted 4 months ago

“I ordered the sheets on October 21st thinking they were bamboo sheets. They came in shortly before I left on vacation for 2 weeks so I didn't open them. I finally opened them on 12/4/24 to get them washed and ready for the next sheet change. When checking the washing instructions, I found them to be ONLY 35% bamboo and 65% polyester. Now that they have been removed from the package I cannot return per their return policy. I also found a number of loose threads that I think will unravel after washing. I had just ordered 2 queen sets tonight as my queen Bamboo sheets were old and tattered, and I immediately (2 hours later) cancelled the new order. Hopefully I cancelled in time. The blend really should be listed in specifications. I will probably wash them and try and use them and if they are tolerable, I will update this review.”

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Posted 4 months ago

“I haven’t received the lavender sheet set yet.”

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Posted 7 months ago

“I was so dissapointed after washing these sheets and putting them on the bed. I had my immediate doubts when I could hold the sheet up and basically see through it. So the concept of 1800 thread count was beyond belief. The fit was so poor that I believed I had been sent the wrong size but they were the size I had ordered. Unfortunately, they have designed the return policy so that if the package has been opened then you automatically can't make a return. How would you know until they had been opened and washed prior to putting them on the bed whether or not they fit? Not a company I will do business with again and I will most assuredly let anyone who will listen know about their poor business practices.”

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Posted 8 months ago

“They are terrible.”

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Posted 2 years ago

“Have yet to receive either pair I ordered. In fact were are they? I could review once I get them.”

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Posted 2 years ago

“Bought a set of king sized sheets. Used them once and the top sheet tore. Also a lot of piling. Contacted overstock and they told me too bad. Would never buy anything from this company again. Terrible customer service.”

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Posted 3 years ago

“Received the wrong sheets. Need split King. Returned. Haven't heard anything since. Can you check on this for me??”

Helpful Report

Posted 3 years ago

“Bad experience. Thin cheap sheets you can see through. Argumentative defensive support response. They’ll give me 20 dollars back if I pay to ship them back. I took both sets to Goodwill.”

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Posted 3 years ago

“Sheets have tears in it after only using it for a week”

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Posted 3 years ago

“I didn't receive the products that I ordered. I received a different product, and I haven't received a response to my communication yet.”

Helpful Report

Posted 3 years ago

Dear Silvia, Thank you for providing your feedback and letting us know about this issue. We want to apologize for your negative experience. We are committed to providing the highest level of service and would like to hear more about it. Please reach out to us at support@overstocksheetclub.com, and we would be happy to discuss the issue at your earliest convenience.

Posted 3 years ago

“Be honest and stop using misleading descriptions”

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Posted 3 years ago

“Horrible customer service”

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Posted 3 years ago

“Makes me hot and sweaty at night. Also it grabs at your sleep wear so you end up in all twisted up. I guess I’ll go back to my old Costco sheets.”

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Posted 3 years ago

“These sheets were the thinnest material I have ever seen you could see through it. I will never buy sheets here again”

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Posted 3 years ago

“Very disappointed in the return policy for this company. Be sure to read it before ordering.”

Helpful Report

Posted 3 years ago

Overstock Sheet Club is rated 4.2 based on 2,654 reviews