“Big scammer !!
They purposely make a super trader and make us all invest in it, and then he goes trade on GBD to raise during the last minute of 2023 Britain election day! Isn't it very obvious?!!! Even a not professional trader won't make such a mistake! And lost 90% of all our investment..... All thanks to Mrs. "" Morris Meihua"". She was the one who helped me recovered all my lost including my profit, Please do not invest using this platform again if you don't wanna be the next scam victim and also kindly reach out to Mrs. Morris Meihua for recovering lost funds if you are a victim of scam.....
Email:: m o r r i s m e i h u a @ g m a i l . c o m
WhatsApp:: + (1) 559 214 9914 …. kindly reach out to the following details in recovering your lost funds if you are a victim of scam.”
“Smart meter salesman
Just ignore anything I ask them and still try to sell me a smart meter , or set up a direct debit that’s more , oh but how about a smart meter , we can’t help you at all but would you like a smart meter
Just before you go I can see you don’t have a smart meter
Go away”
“1). This is how low this energy Company Is Going, Using Dirty Tactics to Get What They Want as an Energy and Gas Supplier for Using Their own services with themselves full stop at OVO energy.
2). I am extremely frustrated with OvoEnergy’s handling of my own accounts. Despite regularly submitting accurate meter readings, they continue to claiming that I’m using more energy than I’ve using. This is simply not the case. I know my usage is less than what they say, and the numbers I’ve provided back this up.
3). Additionally, since Ovo Energy took over my accounts from SSE to themselves, they’ve been wiping out the credit I had with them. The service charges are astronomical and are destroying any credit I had left. These charges are applied to both my electric and gas meters, which are set independently of each other. Whether or not I use any energy, they still hit me with these horrendous service charges. It doesn’t matter if I use the electric or gas, I’m still stuck with these unfair charges.
4). To make matters worse, OvoEnergy is making me suffer the consequences of not doing what they want. If you don’t comply with their demands, they manipulate the meter readings you’ve provided. They’re altering the numbers to make it look like you’re using more energy than you’ve reported, taking advantage of the readings you’ve submitted. This is happening with both the gas and electric, and it’s clear they’re adjusting the figures to suit themselves & make it appear as though you’re using more than you actually are.”
“Closed my Account on October 17th
With £4.300
Was told 10 working days for refund
Yet still no refund just constant lies and time wasters.
Will be taking them to Court
DO NOT TRUST THEM”
“Even 1 star is to much,I was expecting a phone call that I arranged with ovo for Monday 9th December to discuss my electricity contact which was coming to an end on 25th January 2025,waited in all day no phone call thank you very much for wasting my day and time.”
“I have read all the reviews,
I have agree with everyone.
This company is the worst company I ever deal with last 30 years
They hold the bill after sse pass to them ,
They want me pay direct debit,
Which I can’t afford, I’m paying every month more then I’m using, they keep estimating the bill ,
When I give correct miter reading less then what they estimate,
My bill went up , I ask to explain they put the phone down,
They put more difficult then any company that I have been ,
Know they don’t allow any other company to take over ,
I never been stressed in my life with my bills
I always have been paying my bills
They keep saying they would like help,
Instead helping me they keep adding on the bills
Someone need to do about I don’t who to
go,”
“1). I am writing to express my deep dissatisfaction with the service i am receiving since your company took over SSE. Prior to the takeover, I had a smooth experience, with meter readings every three months. However, since the acquisition, I have been forced into having monthly meter readings, which I find both unnecessary and highly inconvenient.
2). I, like others, am being unfairly treated by this company. Instead of being asked or given a choice, your company has been barking orders at customers, bringing us into line with your own OvoEnergy customers, forcing us into the same system as OvoEnergy customers, with no consideration for our needs as SSE customers. You are not asking us what we prefer, you are telling us how it will be.
3). By continuing this approach, you are not only removing the choice and flexibility that SSE customers had, but you're also showing a lack of respect for your customers’ individual needs. This behavior is not acceptable. You are removing any remaining trust or goodwill from your customers by treating us this way.
4). Additionally, you have removed several payment options that were once available with SSE, including the GyroSlip payment method, which was the default payment method for millions of households who were with SSE for years. This is a wicked, evil, and spiteful thing to do, whether we want it or not, and it has been done without any consent from ex-SSE customers. It’s clear this was done to force us into using an online payment system, with no regard for our preferences or needs, after bringing us into line with OvoEnergy’s existing customers.
5). Not only are you forcing customers into online payment methods, which not everyone is comfortable with or wants, but you are also forcing us into direct debit payment methods. This appears to be done so that you can earn a commission from the direct debit sign-ups, without giving us the choice of payment method.
6). It is clear that you are benefiting financially by forcing us into these systems, whether we want them or not. You are getting extra money for pushing us onto direct debit, and you're also earning through the online payment app store by forcing us to install the app, whether we want it or not. Many people do not feel comfortable with, nor do they want, these online methods. Yet, we are not being asked for our preferences; instead, we are being told how it will be, so your company can profit, either through direct debit or through the app.”
“I invested $17,500 here to trade based on their signals. The scammers provided me with videos of real trading based on signals, as well as screenshots of PNL. I was eager to earn the same, so I fell for it and invested the money. But I didn’t know that I was dealing with a fake broker, not a legitimate one. As it turned out, the scammers just took my $17,500 and then stopped responding and i got so worried about it, so I decided to share it out to my friends, before a friend of mine directed me to Mrs. ''' Morris Meihua '''.. she was the one who helped me recover all my lost both my profit and i was so glad, yo can also reach out to them if you are being scammed before or even finding it so difficult for you to withdraw the money which you have invested on any broker, they can help you out.... Kindly reach out to the details below.... WhatsApp: + (1) 5-5-9 2-1-4 9-9-1-4
Email: ( m_o_r_r_i_s_m_e_i_h_u_a_ ( @) g_m_a_i_l_.c_o_m ) ......... They are so fast and reliable100%..”
“1 star is too many! For months I've had an ongoing issue and they just lie to try shut you up. I've always been a pay as you go customer but when the switch over from boost happened they "changed" it to pay monthly but I don't have a gas supply unless I still top up. I've been having to still top up through the boost app which now doesn't work all whilst a bill has been piling up in my name! They just pass you between departments and it doesn't see that anyone can fix it. I've been told every time I've contacted them that an emergency appointment will be made and nothing. I have a baby and a young child in the house and now we're without heating and hot water mid December. Keep trying to change supplier and they keep denying my move over because of some imaginary debt! I can not stress enough that everyone should stay away from this company!”
“If I could give a zero star review I would. OVO certainly do not even deserve the 1 star. They are the worst, customer service is shocking.
13/12/24 - Phoned OVO again and yet again put on hold and then told there is no one available to talk to me but I would get a call back within 24 hours, bare in mind Iam still awaiting the previous call back that I was promised.
UPDATE: 12/12/23 - spoke to OVO again yesterday and was promised a call back within 24 hours but surprise, surprise no call back.
Have an on going compliant with Ovo, which has been going on for 6 months now. Its has been with CAB and the Ombudsman. I had a debit of £377 in February 2024. When I moved over to PAYG in March 2024 , I agreed to pay back £1 a day for my gas & £1 a day for the electric. During March 2024 the £150 warm discount was supposed to have been applied to my account, which would have taken the debit down to £220. Its now December 2024 and I have already paid £560 to OvO and they are saying I still owe £185. The complaint handler advised that I was actually £136 in credit and they would issue a cheque for the refund. Week later this credit changed to £94. A cheque was issued and sent to my address but made payable to the lady from citizens advise. Now the complaint handler is saying Iam still £185 in debit, that's the same complaint handler who said I was in credit and the same complaint handler who made the cheque payable to the lady from citizens advice. I have tried numerous times to try and sort this and have asked numerous times for OVO to explain exactly how a £377 debit has turned into them making me pay back over £700. I was on the phone to them for over an hour on Monday and none of them could explain, just kept putting me on hold and then putting me through to someone else. They are continuing to take money daily from my PAYG account. I am honestly losing the will to live. I really don't know what else I can do. I suffer with mental health issues and this is having a huge impact on me.”
“No one listens to what you have to say. Clearly reading off a script. One person tells you something and another something completely different. I pay quarterly and they send bills monthly and threatening debt collection. Useless and inefficient company. One star is too generous.”
“1) Ovo Energy's behavior toward its own customers is appalling & disrespectful. They are obnoxious, rude, & arrogant. Their unwillingness to listen to their customers, despite being told repeatedly about issues, is extremely frustrating. Instead of addressing concerns, they simply ignore them. This lack of accountability & care that is not care away to yourselves is unacceptable from this an obnoxious arrogant & two-faced energy Company themselves.
2) This company is stripping customers of their own basic rights by making them pay through online payment methods, their preferred direct debit, or by using an online app—whether the customer wants to or not. They leave no real choice, forcing compliance with their favored systems this a spiteful & evil energy company themselves full stop at OVO energy themselves.”
“Over charged us for our electricity and then booked an appointment to look at smart meter. No one turned up so I booked again. No one turned up for the second time so I filed a complaint. They booked a third time without notifying me of the day which I couldn’t do so cancelled. After cancelling I was sent a text to remind me of the appointment. I then called again to double check it was cancelled which they said it was. Then I received a text from the engineer saying they were coming out to the appointment, meaning it clearly wasn’t cancelled! Customer service is very poor”
“Ever since switching from Boost, I haven't been able to Top Up my Meters. I tried The App with both My card and Bank transfer and neither will take a payment and online and won't either. I was still having to use the Boost app to top up, but now it completely throughs me out. I write to OVO and received an automated message, saying they would get back to me within two days and it's now been a month!. So I have about a pound left on the Emergency and I never go into the Emergency in December with two Disabled kids. Absolutely Appalling Company.”
“The worse supplier ever, on app pay as go I've tried many times to set up my bank account details doesn't let me go through because of the last 3 digits on back of my card and actually all correct details , also when I put my post code find you address, doesn't show my door number, always I have to top up by transfer many to paypoint online payment, the App is rubbish they are always out of service, I give you 1 ⭐ which is enough for this supplier unfortunately there is no zero, I'm looking right now for another supplier,”
“If I could give 0 I would. Dad is 80+ & in credit by over £1200. Despite this going up year on year, they keep taking his money. I contacted them in Oct & arranged to reduce his monthly payment to £5 with a review at 6 month. 26 Nov '24 he got a letter stating the DD was going to be increased to £97 from Dec! I argued this wasn't the agreement & when asking for a refund, they now are making it very difficult for Dad to get his money. I have had a similar issue with my Mum's account with EDF. They have been brilliant, with no issues & I will open an account with them for my Dad in the New Year. Do not use OVO they are a load of sharks & are not an ethically run company.”
“No emergency number been without heating and hot water since Friday evening British Gas came out sat and the meter is the problem have not been able to get through to anyone my mum is 76 and suffers with emphysema and copd absolutely disgusting”