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Owners.com Reviews

4.6 Rating 118 Reviews
92 %
of reviewers recommend Owners.com
4.6
Based on 118 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email
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Phone:

(800) 475-7738

Email:

customercare@owners.com

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I signed up in Feb-2011 for the free service which had approx. 3 photos. To add more photo's and get a listing until you sell it cost an additional $49.95 In March -2011. I purchased the $49.95 package. Keep in mind you can re-register every 6 months for free. I changed my phone number and discovered my listing was off market. I phoned owners and Ivan said I did not pay the $49.95. I found records showing that I had paid . Called again talked to Alvin who said "I was required to sign on every month since I didn't, they they took my listing off market." LIAR, LIAR Crook!
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Posted 6 years ago
Hi Robert, Thank you for taking the time to speak with me last week and giving us the opportunity to resolve your issue. We have identified this to be a training gap and are actively addressing the matter. Since we last spoke, you have updated your review to 5 stars. We truly appreciate your partnership and look forward to assisting you with your home sale. Thank you, The Owners.com Team
Posted 6 years ago
My realator Traci Emminger was exceptionally helpful. I have been recommending to everyone
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Posted 6 years ago
my realtor, shi seals is the best. she sold my home quickly. she is a great negotiator and is on top of things to make the process smooth.
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Posted 6 years ago
My agent, Michael, was very personable and knowledgeable. He responded quickly to my inquiries and represented my needs very well during escrow. I will definitely use him again during my next home buying experience.
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Posted 6 years ago
The personal touch provides confidence and ease in your real estate buying and selling experience.
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Posted 6 years ago
stayed in contact almost every day kept me updated on what was going on and he found me the perfect home I am now living my dreams.
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Posted 6 years ago
Process was very pain free and simple. My realtor was always on time and helpful throughout the whole process.
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Posted 6 years ago
Great job for your commitment to I know I was not your only client but it felt like I was.
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Posted 6 years ago
Want amazing, friendly, & beyond patient customer service? First time buying a home? Lytice Brown is exceptional beyond words! She made herself available at all times, we were on a short time frame to find "the house" and she made it feel like it was priority to achieve just that! She answered any and all questions we had! She looked out for our best interest throughout the home buying process! Highly recommend working with her!!
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Posted 6 years ago
Very poor experience. Agent changed completely once I signed the agreement to buy the property. She didn't pick up her phone nor responded to messages on timely manner. I asked her to follow up more than 4 times for the same issue/questions and still didn't get any response after 6 weeks. I had to contact the listing agent and get the answers myself. She never bothered to format and send her own email instead forwarded the email sent by me to listing agent and vise versa... Didn't even bother to show up on closing day, didn't even call, didn't even follow up with prior owner to hand over the keys. She agreed to pay rebate before showing the property, she didn't adhere to the promise she made and didn't pay the full rebate amount. Please be careful, I will never recommend them to handle such a transaction !!! Agent will almost drop the ball once you sign the agreement to buy.
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Posted 6 years ago
Thank you for sharing your feedback about your experience with Owners.com. It's disappointing that you feel our agent did not deliver adequate guidance and support after your offer was accepted. Owners.com expects our agents to provide a high level of responsiveness and continue to advocate for you throughout the process. This means helping you keep track of important dates like inspection and mortgage contingencies, helping negotiate concessions in response to issues identified from the inspection and attending closing to step you through the process. In particular, if our agent agreed to provide a rebate (closing cost credit), it should have been reflected in your closing documents. Occasionally, the total amount of closing costs is in fact less than the full rebate amount. In these cases, the rebate amount is limited by the amount of the closing costs. Also, as noted on our website (and in our written agreements with all buyers who engage Owners.com) the amount of the rebate is subject to lender approval and sometimes lenders do not allow the full amount of the rebate. Additional details can be found in More About Our Services page. We understand that buying a home is a stressful (and exciting) time, however, our agents' job is to make it easier for all our customers. And because of that, we strive every day to make it better.
Posted 6 years ago
Owners.com provides a quick and easy way to post a listing of a home sale. Gives a do it yourself person a chance to save money listing without an agent. The ability to list on the MLS greatly enhances the home sale process. The chance to save money is always good.
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Posted 6 years ago
The agent Mr Salvison was very professional and help us to find our house with no rush, gave us important tips to make sure we get the best deal, it's our first house and because of his great help this process has been very easy. Thank you so much. ROBINSON AND SHIRLEY CASTRO
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Posted 6 years ago
Helped me through the process
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Posted 6 years ago
They have a very professional and energetic team like my realtor " Negar " who helped me so much.I really appreciate the owners to help me to find a house and getting settle conveniently.
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Posted 6 years ago
Extremely helpful. My agent answered all my questions and went the extra mile to make sure I understood it all before I signed anything.
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Posted 6 years ago
Fast, effective responses, quick setup on showing, smooth communications of all types brought the transaction to completion quickly. Great job Owners.com and especially to Randy Wheat!
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Posted 6 years ago
It was such a great experience. Eray my realtor was awesome, very detail oriented, responded fast and kept me updated on a daily basis until and after the closing of Escrow. Thanks so much owners.com
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Posted 6 years ago
Being a novice at selling my home and buying a new one, Owners.com "held my hand" every stop of the way. They were the extremely professional and in tune to my needs and concerns. Highly recommend.
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Posted 6 years ago
Great service! Excellent company.
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Posted 6 years ago
I found my agent Negar to be very responsive and very helpful. She worked hard to get me a good deal and was very professional.
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Posted 6 years ago
Owners.com is rated 4.6 based on 118 reviews