Owners.com Reviews

Name: Owners.com
Rating: 4.64

4.6 Rating 118 Reviews

92 %

of reviewers recommend Owners.com

Company Reviews

Questions

Metrics

4.6

Based on 118 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

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Phone:

(800) 475-7738

Email:

customercare@owners.com

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Owners.com 1 star review on 28th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Serena Miller was wonderful! She really listened to what we wanted and only recommended properties that fit our desired criteria. Serena was professional, responsive, informative, and very pleasant. She made the entire process enjoyable! I would highly recommend her!!!”

Helpful Report

Posted 5 years ago

Thank you, Monica! We always strive for 100% satisfaction, and it’s great to know that your experience reflects just that. Thanks for taking the time to share your review.

Posted 5 years ago

“Very good company to help people buy their dream home. My Agent Lizzette made my journey so easy and fast. She is an amazing person and I recommend her to anyone out there looking for home. Very nice sincere and professional.”

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Posted 5 years ago

Lorena, thanks for taking the time to leave such positive feedback about your experience with Owners.com. It makes us happy to know that our focus on providing exceptional customer service is paying off.

Posted 5 years ago

“Dean Waters was Amazing and Very Knowledgeable about this home and homes in the area. Without him it would have taken us much longer to find the beautiful home that we purchased.”

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Posted 5 years ago

We’re thrilled that you had a wonderful experience with your Owners.com agent. Thanks for sharing these kind words with us. We look forward to working with you again in the future!

Posted 5 years ago

“Amazing company to use for your homeowner needs. If you need the job done, this is where you need to go.”

Helpful Report

Posted 5 years ago

Thank you for your kind words. The pleasure is ours and we hope you enjoy your new home! The Owners.com Team

Posted 5 years ago

“Amazing company to use for your homeowner needs. If you need the job done, this is where you need to go.”

Helpful Report

Posted 5 years ago

Congratulations on your home purchase. We appreciate the kind words and are grateful you chose us to help you. We hope you enjoy your new home! The Owners.com Team.

Posted 5 years ago

“The agent was very helpful and patient in our home search. She offered very helpful advice and was very professional. She answered all questions asked, and what she could not answer she immediately found the answer and got back to us. I recommend Owners.com because of the recommended listings sent weekly based on my preferences. You rock, Aatika!”

Helpful Report

Posted 5 years ago

Thank you for choosing Owners.com and providing your feedback. Preference searching is unique to Owners.com and we are so glad you enjoyed the feature. We hope you enjoy your new home and look forward to servicing your real estate needs in the future.

Posted 5 years ago

“Owners.com is a great service my real estate agent found the perfect home at the right price and location to suit my personal needs and expectations he never gave up and went above and beyond it was a very wonderful experience he was awesome”

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Posted 5 years ago

Congratulations on your new home! Thank you for trusting in Owners.com to help you find the perfect home. We look forward to working with you again should you need real estate assistance in the future. The Owners.com Team.

Posted 5 years ago

“Shouldn't have to register to shop.”

Helpful Report

Posted 5 years ago

We're sorry to hear your experience was less than perfect. I can't find an account registered under your information in our system. Can you reach out to us directly at (770) 989-7119 or email brokeragesupport@owners.com? We appreciate the opportunity to make this right, thank you.

Posted 5 years ago

“Very easy to do business with. Transparent, knowledgeable, and helpful team.”

Helpful Report

Posted 5 years ago

Thank you for visiting and providing your feedback. We're happy to hear you had a great experience and look forward to maintaining that relationship! The Owners.com Team.

Posted 5 years ago

“Great team, very helpful!”

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Posted 5 years ago

Thank you for stopping by and providing your feedback! The Owners.com Team

Posted 5 years ago

“Agent was very prompt to call me in new years day in the evening. Witherspoon 5 minutes. And set me up an appointment that same evening to take a tour of the house I was interested the next morning. How amazing and impressive could that be Si ce I had complications with the house. I was offer a town home down the road. Which I felt in love with the floor plan. And same evening I had sign a contract.😉😉😉”

Helpful Report

Posted 5 years ago

What a wonderful experience, we are so happy to have found the perfect home for you. We hope you create wonderful memories in your new home, The Owners.com Team.

Posted 5 years ago

“Mark Overholt from owners.com was an amazing agent, he went back and beyond to help us through the process we’re very thankful to him. He was very professional and very communicative, I 100% recommend him”

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Posted 5 years ago

Thank you for this wonderful feedback. We are happy to be part of your home buying process and look forward to finding the perfect home for you.

Posted 5 years ago

“Mr. Carlos Brown delivered exceptional service and was patient throughout my whole buying experience; even when I did not know what direction to go in for my home. To deciding on a type of home, to what area to live in; and when things got rocky with my lender, he was able to assist me there greatly too. I have never met someone in Realestate who had my best interest in mind while demonstrating such kindness and sincerity.”

Helpful Report

Posted 5 years ago

Thank you for your kinds words and taking the time to share your feedback. Customer satisfaction is our priority and we take great comfort to know our customers were treated fairly and with respect. We hope to follow you on this journey for as long as you need to find the perfect home. The Owners.com Team.

Posted 5 years ago

“Juanita Nick's is the best agent I have ever encountered. . She is prompt, Courteous and most of all patient and knowledgeable. If you find a home that you love and you're tired of realtors giving you the run around they don't have time to show it to you or by the time you get to go see it it's already gone then you've been dealing with the wrong realtor. Pick up the phone and give Juanita Nick's a call. You will feel like you are her only client and trust me, we NEVER felt as if she didn't have time for us. THANK YOU JUANITA YOU ARE A WONDERFUL REALTOR .”

Helpful Report

Posted 5 years ago

Congratulations on the purchase of your beautiful home. We are happy to hear you had a great experience with Juanita. We will surely pass along your kind words. The Owners.com Team.

Posted 5 years ago

“Great experience. Made buying my first home a breeze!!!”

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Posted 6 years ago

Congratulations on your home purchase! We were happy to be part of it and hope you create great memories in your new space! The Owners.com Team.

Posted 5 years ago

“All the expertise and professionalism without pressure that you need to find a great home!”

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Posted 6 years ago

Hi Richard, Thank you for your kind words. We understand the commitment involved in purchasing a home and strive to make the process as comfortable as possible. We hope you find your dream home soon. The Owners.com Team.

Posted 5 years ago

“If your agent is as good as mine, this will be a very fast, smooth, painless transaction.”

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Posted 6 years ago

Hi Justin, Thank you for trusting Owners.com with your home search and purchase. We hope we were able to exceed your expectations and more. The Owners.com Team.

Posted 6 years ago

“Our Realtor was excellent! We had a great experience with her.”

Helpful Report

Posted 6 years ago

Hi Monique, Thank you for taking the time to provide feedback on your experience. We appreciate your business and look forward to helping you with your real estate needs. The Owners.com Team.

Posted 6 years ago

“2 years ago, someone was murdered where we currently live. I was out on medical leave at the time and was in contact with someone from Owners.com local to me, to help me get a home. Now at the time, my credit was not great, but wasn't horrible either. With a 620, I could have easily taken advantage of some First Time Buys programs here in Houston, to get us out of here. The agent kept having me check my credit (though I kept saying I can see it, I have Credit Karma, all the pulls on my credit didn't help). He simply did not want to help us and said to wait, try to raise my credit. But kept calling me, trying to show me homes, though he said we couldn't afford it with my scores. He then gave me to a credit repair agency, even though I told him, I already have that service via my job. It's a work perk. But they AGAIN pulled my credit causing it to drop lower, even when I Said not to A year later, Hurricane Harvey hit and all of Houston took a hit to everything. We're STILL here, and my credit, with their help is so low, I'm having trouble trying to get anything done. I am writing this in hopes that someoen ELSE at Owners will help. I ended up blocking the agent because when I did find a home, on my own, that I liked and it was on Owners, he waited so long to call us back, it was gone. I like how this all appears to work, just hate that some agents won't try to work with you anyway. I have a great rental history (proof of 4 years being here and never late) I have a car payment with literally 5 slow pays, and that was during the hurricane. A diligent agent would have been able to help..not string us along, until we were further out of step with our dream home.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to speak with me today. I'm sorry to hear that your previous experience with Owners.com was less than perfect. Please note, credit is not a requirement to work with Owners.com. We welcome all ready and willing buyers or sellers. We will be using this opportunity to review our training and improve our overall customer experience. As agreed, we have connected you with another Owners.com agent. I have personally spoken to your new agent and am confident he will be taking great care of you. I understand the home you are interested in will not be ready until December, our agent will be reaching out with next steps on the home buying process. At Owners.com we make every attempt to avoid complaints such as these, however we are fortunate to be given the opportunity to make it right. You have my direct contact information, please reach out to me personally if you have further concerns or feedback. The Owners.com Team.

Posted 6 years ago

“My experience with Owners.com has mainly been with my agent, Aronda Cannon. She is very professional, pleasant, thorough, and made the whole process of purchasing a home easy. I definitely recommend her whether you are looking for a home or investment property.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to provide your feedback. We are thrilled to have helped with your home purchase and look forward to working with you again in the future. The Owners.com Team

Posted 6 years ago

Owners.com is rated 4.6 based on 118 reviews